AVR 35 (serv.man4) - Harman Kardon Audio User Guide / Operation Manual. Page 37

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Troubleshooting Guide
35
ENGLISH
SYMPTOM
No 
Power indicator
3
lights when
Main Power
1
is pressed
Display lights, but no sound 
or picture
No sound from any speaker. 
Light around power switch is red
No sound from surround or 
center speakers
Unit does not respond to 
remote commands
Intermittent buzzing in tuner
CAUSE
• No AC Power
• Intermittent input connections
• 
Mute
is on
• Volume control is down
• Amplifier is in protection mode 
due to possible short
• Amplifier is in protection mode 
due to internal problems
• Incorrect surround mode
• Input is monaural
• Incorrect configuration 
• Stereo or Mono program material
• Weak batteries in remote
• Wrong device selected
• Remote sensor is obscured
• Local interference
SOLUTION
• Make certain AC power cord is plugged into 
a live outlet
• Check to see if outlet is switch controlled
• Make certain that all input and speaker connections 
are secure
• Press 
Mute
button
• Turn up volume control
• Check speaker-wire connections 
at receiver and speaker ends for shorts
• Contact your local Harman Kardon service depot
• Select a mode other than Stereo
• There is no surround information from mono sources
• Check speaker mode 
• The surround decoder may not create center or rear
channel information from non-encoded programs
• Change remote batteries
• Press the 
AVR
selector
• Make certain front panel sensor is visible to remote
or connect remote sensor
• Move unit or antenna away from computers, fluorescent
lights, motors or other electrical appliances
Troubleshooting Guide
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