Read Sony KV-32HQ100B Service Manual online
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Additional information
28
Troubleshooting
•
If you continue to have these problems, have your TV serviced by qualified
personnel .
personnel .
•
NEVER open the casing yourself.
Problem
Possible causes
Solutions
No picture, no sound.
•
Power off
•
TV in standby.
•
Aerial disconnected.
•
Plug in the TV.
•
Press the
button on the front of the TV.
If the
indicator is on press the
button on the remote control.
•
Check aerial connection
Poor or no picture (screen is
dark), but good sound.
dark), but good sound.
•
Picture preset level adjustment
•
Select ‘Picture Adjustment’ menu then adjust the
brightness, picture and colour levels.
brightness, picture and colour levels.
Some channels are blank.
•
Scrambled or subscription-only
channel.
channel.
•
Programme used only for data (no
picture or sound).
picture or sound).
•
Programme not being transmitted.
•
Subscribe to pay-per-view broadcaster.
•
See ‘Skipping a programme’ section.
•
See ‘Re-arranging your channels’ section.
Standby indicator flashing.
•
Fault (irregular flash)
•
Do not open the cabinet, refer to qualified personnel.
•
Contact your nearest SONY Service Centre.
Good picture, no sound
•
Volume control.
•
Press the
+ button on the remote control.
•
If
is displayed on the screen, press the
button on
the remote control.
No colour on colour
programmes
programmes
•
Colour level setting.
•
Select ‘Picture Adjustment’ menu then adjust the colour
setting.
setting.
Remote control does not
function
function
•
Batteries low.
•
Wrong mode
•
Replace batteries.
•
Press the
> or . button to check if your remote
control is in the correct Mode for the equipment you are
trying to control.
trying to control.
Distorted picture when
changing programmes or
selecting teletext
changing programmes or
selecting teletext
•
Inputs from external equipment not
switched off.
switched off.
•
Switch off all additionally connected equipment.
/
Sony Corporation Printed in Spain
=KV-32HQ100
=KV-36HQ100
4-085-835-61
(01)
408583561
Lifting the TV Set
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