KV-28HX15B - Sony TV Service Manual (repair manual). Page 12

Here are some simple solutions to the problems which may affect the picture and sound.

No picture (screen is dark) and 
no sound.

• Check the aerial connection.
• Plug the TV in and press the 

 button on the front of 

the TV. 

• If the standby indicator 

 is on, press the 

 

button on the remote control. 

Poor or no picture (screen is 
dark), but good sound.

• Using the menu system, select the “Picture 

Adjustment” menu and select “Reset” to return to the 
factory settings.

No picture or no menu 
information from equipment 
connected to the scart 
connector.

• Check that the optional equipment is on and press the  

 button repeatedly on the remote control until the 

correct input symbol is displayed on the screen.

Good picture, no sound.

• Press the 

 + button on the remote control. 

• Check that the headphones are not connected.

No colour on colour 
programmes.

• Using the menu system, select the “Picture 

Adjustment” menu and select “Reset” to return to 
factory settings.

Distorted picture when 
changing programmes or 
selecting teletext.

• Turn off any equipment connected to the scart 

connector on the rear of the TV.

Wrong characters appear 
when viewing teletext.

• Using the menu system, display the “Language/

Country” menu and select the country in which you 
are operating the TV set.  For cyrillic languages, we 
recommend selecting ‘Russia’ if your own country 
does not appear in the list.  

The TV picture is slanted

• Using the menu system, select the “Picture Rotation” 

option in the “Detail Set Up” menu to correct the 
picture slant.

Noisy picture when viewing a 
TV channel.

• Using the menu system, select the “Manual 

Programme Preset” menu and adjust Fine Tuning 
(AFT) to obtain a better picture reception.

• Using the menu system, select the “Noise Reduction” 

option in the “Detail Set Up” menu and select “Auto” to 
reduce the picture noise.

No unscrambled picture whilst 
viewing un unscrambled 
channel with a decoder 
connected through the scart 
connector 

2/

.

• Using the menu system, display the “Set Up” menu. 

Then select the “Detail Set Up” option and set “AV2 
Output” to “TV”.

Remote control does not 
function.

• Replace the batteries.

The standby indicator 

on 

the TV flashes. 

• Contact your nearest Sony service centre.

S

TV system: 
Depending on your country selection: 
I

Colour system:
PAL, SECAM 
NTSC 3.58, 4.43 (only Video In)

Channel Coverage:
UHF: B21-B69

Picture Tube:
Flat Display FD Trinitron WIDE 
28” (approx. 71 cm. measured diagonally)
32” (approx. 82 cm. measured diagonally)

1

/

1

21-pin scart connector (CENELEC 
standard) including audio/video input, 
RGB input, TV audio/video output.

2/

2 

(SMARTLINK)  

21-pin scart connector (CENELEC 
standard) including audio/video input, S 
video input, selectable audio/video output 
and SmartLink interface.

3  S-video input – 4 pin DIN
3  video input – phono jack
3  audio input – phono jacks

headphones jack 

S

S

 

Sound Output:
2 x 14W (music power)
2 x 7W (RMS)

Power Consumption:
28”  :  72 W
32”  :  75 W
Standby Power Consumption:
0.5 W 

Dimensions (w x h x d) :
28”  :  Approx. 844 x 517 x 548 mm
32”  :  Approx. 933 x 562 x 572 mm.

Weight:
28”  :  Approx. 44.5 Kg
32”  :  Approx. 60.0 Kg

Accessories supplied:
1 remote control (RM-947)
2 x IEC designated AA size 
batteries 

Other features:
• Teletext, Fastext, TOPtext.
• Sleep Timer.
• SmartLink (direct link between 

your TV set and a compatible 
VCR. For more information on 
SmartLink, please refer to your 
VCR instruction manual).

• TV system autodetection.