KP-51PX3 - Sony TV Service Manual (repair manual). Page 15

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 15 
KP-51PX3
RM-943
33
GB
Problem
Snowy picture when viewing a TV 
channel.
No unscrambled picture whilst 
viewing an unscrambled channel with 
a decoder or a Set Top Box connected 
through the Scart connector 
3/
3.
v
V
B
 and 
b
 buttons do not work 
in PAP mode.
Remote control does not function.
The standby indicator 
 on the TV 
flashes.  
S
Solution
• Using the menu system, select the “Manual Programme Preset” menu and 
adjust Fine Tuning (AFT) to obtain better picture reception (see page 20).
• Using the menu system, select the “Noise Reduction” option in the “Picture 
Adjustment” menu and select “Auto” to reduce the noise in the picture 
(see page 13).
• Using the menu system, select the “Features” menu and set “AV3 Output” 
to “TV” (see page 17).
• Check that the Decoder or the Set Top Box is not connected on the
    scart  
2/
2.
• PAP navigation is only possible in TV mode, please check that Media 
Selector is set to TV.
• Check that the Media Selector on the remote control is set  to the device 
you are using (VCR, TV, DVD or AUX).
• If the remote control does not operate the VCR or DVD even when the 
Media Selector has been set correctly. Enter the necessary code set as 
explained on page 27.
• Replace the batteries.
• Contact your nearest Sony service centre.
• If you continue to experience problems, have your TV serviced by qualified personnel.
 
• Never open the casing yourself.
Additional Information
32
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem
No picture (screen is dark) and no 
sound.
Poor or no picture (screen is dark), but 
good sound.
No picture or no menu information 
from equipment connected to the 
Scart connector.
Good picture, no sound.
No colour on colour programmes.
When you switch on the TV the last 
channel you were watching before 
switching the TV off does not appear.
Distorted picture when changing 
programmes or selecting teletext.
Wrong characters appear when 
viewing teletext.
Brightness level of the text or the On 
Screen Display symbols are 
notoriously decreased.
Wrong characters appear when 
viewing NexTView.
Solution
• Check the aerial connection.
• Plug the TV in and press the 
 button on the front of the TV. 
• If the standby indicator 
 is on, press TV 
 button on
 the 
remote 
control. 
• Using the menu system, select the “Picture Adjustment” menu and select 
“Reset” to return to the factory settings (see page 13).
• Check that the optional equipment is on and press the  
 button
   repeatedly on the remote control until the correct input symbol is
  displayed on the screen (see page 25). 
• Press the  
 + button on the remote control. 
• Check that “TV Speakers” is “On” in the “Sound Adjustment” 
menu (see page 15).
• Check that headphones are not connected.
• Using the menu system, select the “Picture Adjustment” menu and select 
“Reset” to return to factory settings (see page 13).
• This is not a malfunction. Press the number buttons on the remote control 
to select the desired channel.
• Turn off any equipment connected to the Scart connector on the rear of the 
TV.
• Use the menu system to enter the “Country” menu (see page 18) and select 
the country in which you operate the TV set. For cyrillic languages, we 
recommend selecting Russia country if  your own country does not appear 
in the list.  
• This is not a malfunction. After 5 minutes viewing the same teletext page 
or with a symbol displayed on the screen and without any button being 
pressed, the projection TV automatically decreases the brightness level of 
the text and symbols displayed to avoid any damage to the picture tube. To 
reset the brightness level, press any button of the remote control.
• Use the menu system to enter the “Language” menu (see page 18) and 
select the same language that NexTView is broadcast in.
Additional Information
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