HDR-CX300, HDR-CX300E, HDR-CX305E, HDR-CX350, HDR-CX350E, HDR-CX350V, HDR-CX350VE, HDR-CX370, HDR-CX370E, HDR-CX370V, HDR-XR350, HDR-XR350E, HDR-XR350V (serv.man2) - Sony Movie Service Manual (repair manual). Page 5

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1-1
HDR-CX300/CX300E/CX305E/CX350/CX350E/CX350V/CX350VE/CX370/CX370E/CX370V/XR350/XR350E/XR350V/XR350VE_L2
1. SERVICE  NOTE
1-1.  POWER SUPPLY DURING REPAIRS
In this unit, about 10 seconds after power is supplied to the battery terminal using the regulated power supply (8.4V), the power is shut off 
so that the unit cannot operate.
These following method is available to prevent this.
Method:
Use the AC power adaptor (AC-L200C/L200D).
1-2.  PRECAUTION ON REPLACING THE VC-588 BOARD
DESTINATION DATA
When you replace to the repairing board, the written destination data of repairing board also might be changed to original setting.
Start the Adjust Manual in the Adjust Station and execute the “DESTINATON DATA WRITE”.
After the board replacement, the error of the built-in recording media may be displayed. in this case, execute the [DESTINATION DATA 
WRITE] then the error will be cleared. If it is not cleared with [DESTINATION DATA WRITE], format the built-in recording media. 
USB SERIAL SAVE
When you replace to the repairing board, get the data from the former one.
Start the Adjust Manual in the Adjust Station and perform “USB SERIAL SAVE” to get the data.
The data getting for this model is as follows.
USB SERIAL No.
The set is shipped with a unique ID (USB Serial No.) written in it.
This ID has not been written in a new board for service, and therefore it must be entered after the board replacement.
Start the Adjust Manual in the Adjust Station and execute the “USB SERIAL No. INPUT”.
1-3.  PRECAUTION ON REPLACING THE MS-430 BOARD
Angular Velocity Sensor
When you replace to the reparing board, write down the sensitivity displayed on the angular velocity sensor (SE6601 (YAW)) or (SE6602 
(PITCH)).
Start the Adjust Manual in the Adjust Station and execute the “GYRO sensor sensitivity adj”.
SE6601
YYY
SE6602
G1
G2
PPP:
PITCH sensor sensitivity
YYY:
YAW sensor sensitivity
PPP
MS-430 BOARD (SIDE B)
Note: The sensor sensitivity of SE6601 or SE6602 on MS-430 board is written only repair parts.
– ENGLISH –
1-4-3. Self-diagnosis Code Table
Self-diagnosis Code
Symptom/State
Correction
Repaired by:
Block
Function
Detailed
Code
C
0
4
0
0
Non-standard battery is used.
Use the InfoLITHIUM battery.
C
0
6
0
0
The battery pack temperature is high.
Change the battery pack or place it in a cool place.
C
1
3
0
1
Memory card is unformatted.
Memory card is broken.
Format the memory card.
Insert a new memory card.
C
1
3
0
2
Access error
Remove the power source. Reconnect it again and operate your 
camcorder again.
C
3
2
6
0
Difficult to adjust focus
(Cannot initialize focus)
Retry turn the power on by the power switch. If it does not 
recover, check the focus MR sensor of lens block (pin r;, ra 
of CN1010 on the VC-588 board). If it is OK, check the focus 
motor drive IC (IC5201 on the VC-588 board).
E
2
0
0
0
Flash memory data are rewritten.
Make flash memory data correct value. (Note1)
E
6
1
1
0
Zoom operations fault
(Cannot initialize zoom lens.)
Inspect the lens block zoom reset signal (pin wd, wf of CN1010 
on the VC-588 board) when zooming is performed when the 
zoom lever is operated, and the zoom motor drive circuit (IC
5201
 
on the VC-588 board) when zooming is not performed.
1-4-1. Self-diagnosis Function
When problems occur while the unit is operating, the self-diagnosis 
function starts working, and displays on the LCD screen what to 
do. This function consists of two display; self-diagnosis display and 
service mode display.
Details of the self-diagnosis functions are provided in the Instruc-
tion manual.
1-4-2. Self-diagnosis Display
When problems occur while the unit is operating, the counter of the 
LCD screen shows a 4-digit display consisting of an alphabet and 
numbers, which blinks at 3.2 Hz. This 5-character display indicates 
the “repaired by:”, “block” in which the problem occurred, and 
“detailed code” of the problem.
1 1
3 1
C
Repaired by:
Refer to “1-4-3. Self-diagnosis Code Table” .
Indicates the appropriate
step to be taken.
E.g.
31 ....Reload the tape.
32 ....Turn on power again.
Block
Detailed Code
Blinks at 3.2Hz
C : Corrected by customer
H : Corrected by dealer
E : Corrected by service
engineer
Viewfinder or LCD screen
C : 3 1 : 1 1
1-4.  SELF-DIAGNOSIS FUNCTION
Note1:  Start the Adjust Manual in the Adjust Station and refer to the “DESTINATON DATA WRITE”.
The changed portions from
Ver. 1.0 are shown in blue.
Ver. 1.1 2010.02
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