NWZ-E463, NWZ-E463HK, NWZ-E463K, NWZ-E464, NWZ-E464K, NWZ-E465 - Sony Audio Service Manual (repair manual)

nwz-e463, nwz-e463hk, nwz-e463k, nwz-e464, nwz-e464k, nwz-e465 service manual
Model
NWZ-E463 NWZ-E463HK NWZ-E463K NWZ-E464 NWZ-E464K NWZ-E465
Pages
30
Size
1.11 MB
Type
PDF
Document
Service Manual
Brand
Device
Audio
File
nwz-e463-nwz-e463hk-nwz-e463k-nwz-e464-nwz-e464k-n.pdf
Date

Read Sony NWZ-E463 / NWZ-E463HK / NWZ-E463K / NWZ-E464 / NWZ-E464K / NWZ-E465 Service Manual online

SERVICE MANUAL
Sony Corporation
Published by Sony Techno Create Corporation
NWZ-E463/E463HK/E463K/
E464/E464K/E465
SPECIFICATIONS
NWZ-E463/E463HK/E464/E465
DIGITAL MEDIA PLAYER
NWZ-E463K/E464K
DIGITAL MEDIA PLAYER ACTIVE SPEAKER KIT
9-893-223-02
2012C33-1
© 
2012.03
US Model
Australian Model
NWZ-E463/E464/E465
Canadian Model
NWZ-E463/E464/E464K/E465
AEP Model
UK Model
NWZ-E463/E463HK/E463K/E464
E Model
Tourist Model
NWZ-E463/E463K/E464/E465
Chinese Model
NWZ-E463
East European Model
NWZ-E463/E463HK/E464
Mexican Model
NWZ-E463/E463K/E464/E465
Ver. 1.1  2012.03
Note:
Be sure to keep your PC used for service and 
checking of this unit always updated with the 
latest version of your anti-virus software.
In case a virus affected unit was found during 
service, contact your Service Headquarters. 
Photo: NWZ-E463
•  NWZ-E463/E463K/E464/E464K/E465 bandles MDR-EX083LP (Headphones).
•  NWZ-E463HK bandles MDR-ZX100 (Headphones).
•  NWZ-E463K/E464K bandles RDP-NWT16 (Speaker).
– Continued on next page –
Supported file format
Music (including podcasts (*1))
Audio Formats 
(Codec)
MP3
Media File format: MP3 (MPEG-1 Layer3) file format
File extension: .mp3
Bit rate: 32 to 320 kbps (Supports variable bit rate 
(VBR))
Sampling frequency (*2): 32, 44.1, 48 kHz
WMA
Media File format: ASF file format
File extension: .wma
Bit rate: 32 to 192 kbps (Supports variable bit rate 
(VBR))
Sampling frequency (*2): 44.1 kHz 
* Compatible with WM-DRM 10
AAC-LC (*3)
Media File format: MP4 file format
File extension: .mp4, .m4a, .3gp
Bit rate: 16 to 320 kbps (Supports variable bit rate 
(VBR)) (*4)
Sampling frequency (*2): 8, 11.025, 12, 16, 22.05, 24, 
32, 44.1, 48 kHz
Linear PCM
Media File format: Wave-Riff file format
File extension: .wav
Bit rate: 1,411 kbps
Sampling frequency (*2): 44.1 kHz
Video (including podcasts (*1))
Video Formats 
(Codec)
Frame rate: Max. 30 fps
Resolution: Max. 720 × 480 (*5)
AVC
(H.264/AVC)
Media File format: MP4 file format, “Memory Stick” video 
format
File extension: .mp4, .m4v
Profile: Baseline Profile
Level: 1.2, 1.3, 2, 2.1, 2.2, 3
Bit rate: Max. 10 Mbps
MPEG-4
Media File format: MP4 file format, “Memory Stick” video 
format
File extension: .mp4, .m4v
Profile: Simple Profile
Bit rate: Max. 6 Mbps
Windows Media Video 9 
(*6)
Media File format: ASF file format
File extension: .wmv
Profile: VC1 simple profile, main profile
Bit rate: Max. 6 Mbps
Audio Formats 
(Codec)
AAC-LC
(for AVC, MPEG-4)
Channel number: Max. 2 channels
Sampling frequency (*2): 24, 32, 44.1, 48 kHz
Bit rate: Max. 288 kbps / channel
WMA
(for Windows Media 
Video 9)
Bit rate: 32 to 192 kbps (Supports variable bit rate 
(VBR))
Sampling frequency (*2): 44.1 kHz
* Compatible with WM-DRM 10
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Photo (*7)
Photo Format 
(Codec)
JPEG
Media File format: Compatible with DCF 2.0/Exif 2.21 file 
format
File extension: .jpg
Profile: Baseline Profile
Number of pixels: Max. 4,096 × 4,096 pixels (16,000,000 
pixels)
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Voice Recording
Audio Format 
(Codec)
MP3
Bit rate: 64, 128, 256 kbps
Sampling Frequency: 44.1 kHz
(*1) The maximum recordable number of podcasts is 20,000.
(*2) Sampling frequency may not correspond to all encoders.
(*3) Copyright protected AAC-LC files cannot be played back.
(*4) Non-standard bit rates or non-guaranteed bit rates are included depending on the sampling frequency.
(*5) These numbers indicate the maximum resolution of playable video, and do not indicate the display resolution 
of your “WALKMAN.” The display resolution is 320 × 240.
(*6) Some WMV files can be played back only by transferring using Windows Media Player.
(*7) Some photo files cannot be played back, depending on their file formats.
Maximum recordable number of songs and time (Approx.)
The approximate times are based on the case in which you transfer or record only 4 minute songs (not 
including videos and photos) in the MP3 format. Other playable audio file format song numbers and times 
may differ from MP3 format.
 NWZ-E463/E463K/E463HK NWZ-E464/E464K
NWZ-E465
Bit rate
Number
Time
Number Time
Number Time
48 kbps
2,250
150 hr. 00 min. 4,750
316 hr. 40 min. 9,950
663 hr. 20 min.
64 kbps
1,650
110 hr. 00 min. 3,500
233 hr. 20 min. 7,400
493 hr. 20 min.
128 kbps 845
56 hr. 20 min.
1,750
116 hr. 40 min. 3,700
246 hr. 40 min.
256 kbps 425
28 hr. 20 min.
885
59 hr. 00 min.
1,850
123 hr. 20 min.
320 kbps 340
22 hr. 40 min.
710
47 hr. 20 min.
1,450
96 hr. 40 min.
Maximum recordable time of videos (Approx.) 
The approximate times are estimated in the case where only videos are transferred. The time may differ, 
depending on the conditions under which your “WALKMAN” is used.
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Video Format: 384 kbps
Audio Format: 128 kbps
13 hr. 20 min.
28 hr. 00 min.
59 hr. 20 min.
Video Format: 768 kbps
Audio Format: 128 kbps
7 hr. 40 min.
16 hr. 00 min.
33 hr. 40 min.
Maximum recordable number of photos that can be transferred (Approx.)
Max. 20,000
Recordable number of photos may be less depending on file sizes.
Maximum recordable number of voice recordings
Maximum recordable number of voice recording files: 4,000
Maximum recordable number of voice recording folders: 255
Maximum recordable number of voice recording files in each folder: 255
Maximum recordable number of playlists
Maximum transferable number of playlists: 8,192
Main unit section:
Maximum containable number of songs in each playlist: 999
NWZ-E463/E463HK/E463K/E464/E464K/E465
2
Speaker section (NWZ-E463K/E464K):
Capacity (User available capacity) (*1)
NWZ-E463/E463K/E463HK: 4 GB (Approx. 3.21 GB = 3,451,879,424 bytes)
NWZ-E464/E464K: 8 GB (Approx. 6.71 GB = 7,209,189,376 bytes)
NWZ-E465: 16 GB (Approx. 14.0 GB = 15,138,684,928 bytes)
(*1) Available storage capacity of your “WALKMAN” may vary.
A portion of the memory is used for data management functions.
Output (headphones)
Frequency response
20 to 20,000 Hz (when playing data file, single signal measurement)
FM radio
FM Frequency range
87.5 to 108.0 MHz
IF (FM)
128 kHz
Antenna
Headphone cord antenna
Interface
Headphone: Stereo mini-jack
WM-PORT (multiple connecting terminal): 22 pins
Hi-Speed USB (USB 2.0 compliant)
Operating temperature
5 °C to 35 °C (41 ºF to 95 ºF)
Power source
 Built-in rechargeable lithium-ion battery
 USB power (from a computer via a USB connector of your “WALKMAN”)
Charging time
USB-based charging
Approx. 3 hours (full charge), Approx. 1.5 hours (approx. 80 %)
Battery life (continuous playback)
Actual battery life may vary depending on settings. The estimated battery usage hours shown below are 
based on typical usage conditions with “Basic setting of battery life measurement” as shown in the table 
below.
Note
 Even if your “WALKMAN” is turned off for an extended period, a small amount of battery power is still 
consumed.
 Battery life may vary depending on volume setting, conditions of use, and ambient temperature.
Music
Playback at MP3 128 kbps
Approx. 50 hours
Playback at WMA 128 kbps
Approx. 50 hours
Playback at AAC-LC 128 kbps
Approx. 48 hours
Playback at Linear PCM 1,411 kbps Approx. 55 hours
Video
Playback at MPEG-4 384 kbps
Approx. 10 hours
Playback at AVC Baseline 384 kbps Approx. 10 hours
Playback at WMV 384 kbps
Approx. 10 hours
FM radio
Receiving FM broadcasting
Approx. 20 hours
Voice recording
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Your “WALKMAN” settings which affect battery life
 Setting
Basic setting of battery life 
measurement
[Common 
Settings]
[Screen Off Timer] (*1) (*2) 
 
[30 Sec]
[Brightness] (*3) 
 
[3]
[Battery Care] (*4) 
 
[Off]
[Music Settings]
[Equalizer] (*5) 
 
[None] (*6)
[VPT (Surround)] (*5) 
 
[None]
[DSEE (Sound Enhance)] (*5) 
  [Off]
[Clear Stereo] (*5) 
 
[Off]
[Dynamic Normalizer] (*5) 
 
[Off]
[DPC (Speed Control)] (*7) 
 
[Off]
[Display Lyrics] (*8) 
 
[On]
[Karaoke/Language Study] (*9) 
[Off]
(*1) The [Off] setting shortens the battery life about 80% compared with the [30 Sec] setting.
(*2) The longer the waiting time, the shorter the battery life for continuous music playback.
(*3) The [5] setting shortens the battery life for continuous video playback by about 45% compared with the [3] 
setting.
(*4) The [On] setting shortens the battery life by about 10% compared with the [Off] setting.
(*5) Setting [Equalizer] to other than [None], [VPT (Surround)] to other than [None], [DSEE (Sound Enhance)] to 
[On], [Clear Stereo] to [On] and [Dynamic Normalizer] to [On] shortens the battery life for continuous music 
playback by about 50% compared with setting them to [None] or [Off].
(*6) The default setting of your “WALKMAN” sold in the Latin America region is [Custom 1]. The [Custom 1] 
setting shortens the battery life for continuous music playback by about 20% compared with the [None] 
setting.
(*7) The [x2.0] setting shortens the battery life for continuous music playback by about 70% compared with the 
[Off] setting.
(*8) The [On (Screen Always On)] setting shortens the battery life for continuous music playback by about 85% 
compared with the [On] setting.
(*9) The [Maximum Karaoke Mode] setting shortens the battery life for continuous music playback by about 85% 
compared with the [Off] setting.
Display
2-inch (5.1 cm), TFT color display with white LED-backlight, QVGA (320 × 240 pixels) , 262,144 colors 
Dimensions (w/h/d, projecting parts not included)
45 mm × 96.8 mm × 9.7 mm (1 13/16 inches × 3 7/8 inches × 13/32 inches)
Dimensions (w/h/d)
45 mm × 96.8 mm × 10 mm (1 13/16 inches × 3 7/8 inches × 13/32 inches)
Mass
Approx. 58 g (2.1 oz)
Continuous RMS power output
0.1 W + 0.1 W
Input
WM-PORT
Speaker
40 mm dia.
Operating temperature
5°C to 35°C (41 ºF to 95 ºF)
Power requirements
3.7 V
Power Source
Battery supply from your “WALKMAN”
Rated current consumption
100 mA (your “WALKMAN”)
Dimensions (w/h/d)
156 × 110 × 24 mm (6 1/4 × 4 3/8 × 31/32 inches)
Dimensions (w/h/d, upright position)
156 × 110 × 41 mm (6 1/4 × 4 3/8 × 1 5/8 inches)
Mass
Approx. 130 g (4.6 oz)
Available playback time
Approx. 15 hours
* [SP Output Optimizer] set to [Off], MP3 playback, 128 kbps
Note
 When [SP Output Optimizer] is set to [RDP-NWT16] on your “WALKMAN,” battery life may shorten by 
approx. 30%.
Design and specifications are subject to change without notice.
Design and specifications are subject to change without notice.
Contents
Headphones (1)
Earbuds (Size S, L) (1) (NWZ-E463/E464/E465/E463K/E464K only)
Speaker (RDP-NWT16) (1) (NWZ-E463K/E464K only)
USB cable (1)
Attachment (1)  
Use when connecting your “WALKMAN” to the cradle (not supplied), etc.
Quick Start Guide
Software 
The software is stored in the built-in flash memory of your “WALKMAN,” and includes the following 
items. For details on how to install, refer to “Quick Start Guide.”
Media Go
WALKMAN Guide
User Guide, etc.
License and trademark notice
“WALKMAN” and “WALKMAN” logo are registered trademarks of Sony Corporation.
12 TONE ANALYSIS and its logo are trademarks of Sony Corporation.
SensMe™ and the SensMe™ logo are trademarks or registered trademarks of Sony Ericsson 
Mobile Communications AB.
“PlayStation” and “PSP” are registered trademarks of Sony Computer Entertainment Inc.
MPEG Layer-3 audio coding technology and patents licensed from Fraunhofer IIS and Thomson.
Microsoft, Windows, Windows Vista and Windows Media are either trademarks or registered 
trademarks of Microsoft Corporation in the United States and/or other countries.
IBM and PC/AT are registered trademarks of International Business Machines Corporation.
Apple, Macintosh and iTunes are trademarks of Apple Inc., registered in the U.S. and other 
countries.
Pentium is a trademark or a registered trademark of Intel Corporation.
This software is based in part on the work of the Independent JPEG Group.
THIS PRODUCT IS LICENSED UNDER THE MPEG-4 VISUAL PATENT PORTFOLIO LICENSE 
FOR THE PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER FOR 
(i) ENCODING VIDEO IN COMPLIANCE WITH THE MPEG-4 VISUAL STANDARD (“MPEG-4 
VIDEO”) AND/OR 
(ii) DECODING MPEG-4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A 
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO 
PROVIDER LICENSED BY MPEG LA TO PROVIDE MPEG-4 VIDEO. 
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL 
INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL, INTERNAL AND 
COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA, LLC. SEE 
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE 
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO 
(i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR 
(ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A 
PERSONAL AND 
NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER 
LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED 
FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, 
L.L.C. SEE 
HTTP://WWW.MPEGLA.COM
THIS PRODUCT IS LICENSED UNDER THE VC-1 PATENT PORTFOLIO LICENSE FOR THE 
PERSONAL AND NON-COMMERCIAL USE OF A CONSUMER TO  
(i) ENCODE VIDEO IN COMPLIANCE WITH THE VC-1 STANDARD (“VC-1 VIDEO”) AND/OR 
(ii) DECODE VC-1 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A 
PERSONAL AND NON-COMMERCIAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO 
PROVIDER LICENSED TO PROVIDE VC-1 VIDEO.  
NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL 
INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE 
HTTP://WWW.MPEGLA.COM
All other trademarks and registered trademarks are trademarks or registered trademarks of their 
respective holders. In this manual, TM and ® marks are not specified.
This product is manufactured in compliance with “Embedded Memory with Playback and Recording 
Function System” (hereafter referred to as EMPR (*1)) standard. “MagicGate Type-R for Secure 
Video Recording for EMPR” is applied to this product as a content protection method.
(*1) “EMPR” is a name of a standard for systems that support copyright protection system developed by 
Sony Corporation. “MagicGate Type-R for Secure Video Recording for EMPR” has received approval 
from Dpa (The Association for Promotion of Digital Broadcasting) as a content protection method for 
making a recording of digital broadcasting.
This product contains technology subject to certain intellectual property rights of Microsoft. Use or 
distribution of this technology outside of this product is prohibited without the appropriate license(s) 
from Microsoft.
Content owners use Windows Media digital rights management technology (WMDRM) to protect their 
intellectual property, including copyrights. This device uses WMDRM software to access WMDRM-
protected content. If the WMDRM software fails to protect the content, content owners may ask 
Microsoft to revoke the software’s ability to use WMDRM to play or copy protected content. 
Revocation does not affect unprotected content. When you download licenses for protected content, 
you agree that Microsoft may include a revocation list with the licenses. Content owners may require 
you to upgrade WMDRM to access their content. If you decline an upgrade, you will not be able to 
access content that requires the upgrade.
Program ©2011 Sony Corporation
Documentation ©2011 Sony Corporation
Information on Expat
Copyright ©1998, 1999, 2000 Thai Open Source Software Center Ltd and Clark Cooper.
Copyright ©2001, 2002, 2003, 2004, 2005, 2006 Expat maintainers.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR 
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, 
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, 
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR 
OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE 
USE OR OTHER DEALINGS IN THE SOFTWARE.
Information on ncurses
Copyright (c) 1998-2004,2006 Free Software Foundation, Inc.
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and 
associated documentation files (the “Software”), to deal in the Software without restriction, including 
without limitation the rights to use, copy, modify, merge, publish, distribute, distribute with 
modifications, sublicense, and/or sell copies of the Software, and to permit persons to whom the 
Software is furnished to do so, subject to the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial 
portions of the Software.
THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR 
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, 
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE 
ABOVE COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, 
WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR 
IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE 
SOFTWARE.
Except as contained in this notice, the name(s) of the above copyright holders shall not be used in 
advertising or otherwise to promote the sale, use or other dealings in this Software without prior 
written authorization.
Information on netkit-ftp
Copyright (c) 1985, 1989 Regents of the University of California.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted 
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the 
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and 
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following 
acknowledgement:
This product includes software developed by the University of California, Berkeley and its 
contributors.
4. Neither the name of the University nor the names of its contributors may be used to endorse or 
promote products derived from this software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE REGENTS AND CONTRIBUTORS “AS IS” AND ANY 
EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED 
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE 
DISCLAIMED. IN NO EVENT SHALL THE REGENTS OR CONTRIBUTORS BE LIABLE FOR ANY 
DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES 
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; 
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND 
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT 
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS 
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
Information on strace
Copyright (c) 1991, 1992 Paul Kranenburg <[email protected]>
Copyright (c) 1993 Branko Lankester <[email protected]>
Copyright (c) 1993 Ulrich Pegelow <[email protected]>
Copyright (c) 1995, 1996 Michael Elizabeth Chastain <[email protected]>
Copyright (c) 1993, 1994, 1995, 1996 Rick Sladkey <[email protected]>
Copyright (c) 1998-2001 Wichert Akkerman <[email protected]>
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted 
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the 
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and 
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. The name of the author may not be used to endorse or promote products derived from this 
software without specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE AUTHOR “AS IS” AND ANY EXPRESS OR IMPLIED 
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED.
IN NO EVENT SHALL THE AUTHOR BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, 
SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO, 
PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, OR PROFITS; 
OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY, 
WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR 
OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF ADVISED 
OF THE POSSIBILITY OF SUCH DAMAGE.
Information on OpenSSL
LICENSE ISSUES
The OpenSSL toolkit stays under a dual license, i.e. both the conditions of the OpenSSL License and 
the original SSLeay license apply to the toolkit.
See below for the actual license texts. Actually both licenses are BSD-style Open Source licenses. In 
case of any license issues related to OpenSSL please contact [email protected].
OpenSSL License
Copyright ©1998-2011 The OpenSSL Project.
All rights reserved.
Redistribution and use in source and binary forms, with or without modification, are permitted 
provided that the following conditions are met:
1. Redistributions of source code must retain the above copyright notice, this list of conditions and the 
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and 
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following 
acknowledgment:
“This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit. 
(
http://www.openssl.org/
)”
4. The names “OpenSSL Toolkit” and “OpenSSL Project” must not be used to endorse or promote 
products derived from this software without prior written permission. For written permission, please 
5. Products derived from this software may not be called “OpenSSL” nor may “OpenSSL” appear in 
their names without prior written permission of the OpenSSL Project.
6. Redistributions of any form whatsoever must retain the following acknowledgment:
“This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit 
(
http://www.openssl.org/
)”
THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT “AS IS” AND ANY EXPRESSED OR 
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO 
EVENT SHALL THE OpenSSL PROJECT OR ITS CONTRIBUTORS BE LIABLE FOR ANY DIRECT, 
INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES 
(INCLUDING, BUT NOT LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; 
LOSS OF USE, DATA, OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND 
ON ANY THEORY OF LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT 
(INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS 
SOFTWARE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
This product includes cryptographic software written by Eric Young ([email protected]). 
This product includes software written by Tim Hudson ([email protected]).
Original SSLeay License
Copyright ©1995-1998 Eric Young ([email protected])
All rights reserved.
This package is an SSL implementation written by Eric Young ([email protected]).
The implementation was written so as to conform with Netscapes SSL.
This library is free for commercial and non-commercial use as long as the following conditions are 
aheared to. The following conditions apply to all code found in this distribution, be it the RC4, RSA, 
lhash, DES, etc., code; not just the SSL code. The SSL documentation included with this distribution 
is covered by the same copyright terms except that the holder is Tim Hudson ([email protected]).
Copyright remains Eric Young’s, and as such any Copyright notices in the code are not to be 
removed.
If this package is used in a product, Eric Young should be given attribution as the author of the parts 
of the library used.
This can be in the form of a textual message at program startup or in documentation (online or 
textual) provided with the package.
Redistribution and use in source and binary forms, with or without modification, are permitted 
provided that the following conditions are met:
1. Redistributions of source code must retain the copyright notice, this list of conditions and the 
following disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice, this list of conditions and 
the following disclaimer in the documentation and/or other materials provided with the distribution.
3. All advertising materials mentioning features or use of this software must display the following 
acknowledgement:
“This product includes cryptographic software written by Eric Young ([email protected])”
The word ‘cryptographic’ can be left out if the rouines from the library being used are not 
cryptographic related :-).
4. If you include any Windows specific code (or a derivative thereof) from the apps directory 
(application code) you must include an acknowledgement:
“This product includes software written by Tim Hudson ([email protected])”
THIS SOFTWARE IS PROVIDED BY ERIC YOUNG “AS IS” AND ANY EXPRESS OR IMPLIED 
WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF 
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED. IN NO 
EVENT SHALL THE AUTHOR OR CONTRIBUTORS BE LIABLE FOR ANY DIRECT, INDIRECT, 
INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT 
LIMITED TO, PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES; LOSS OF USE, DATA, 
OR PROFITS; OR BUSINESS INTERRUPTION) HOWEVER CAUSED AND ON ANY THEORY OF 
LIABILITY, WHETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE 
OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE, EVEN IF 
ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.
The licence and distribution terms for any publically available version or derivative of this code cannot 
be changed. i.e. this code cannot simply be copied and put under another distribution licence 
[including the GNU Public Licence.]
Permission is hereby granted, free of charge, to any person obtaining a copy of this software and 
associated documentation files (the “Software”), to deal in the Software without restriction, including 
without limitation the rights to use, copy, modify, merge, publish, distribute, sublicense, and/or sell 
copies of the Software, and to permit persons to whom the Software is furnished to do so, subject to 
the following conditions:
The above copyright notice and this permission notice shall be included in all copies or substantial 
portions of the Software.
NWZ-E463/E463HK/E463K/E464/E464K/E465
3
FLEXIBLE  CIRCUIT  BOARD  REPAIRING
• 
Keep the temperature of soldering iron around 270 °C during 
repairing.
• 
Do not touch the soldering iron on the same conductor of the 
circuit board (within 3 times).
• 
Be careful not to apply force on the conductor when soldering 
or unsoldering.
1. 
SERVICING  NOTES
  .............................................   4
2. DISASSEMBLY
2-1. Disassembly 
Flow 
...........................................................   8
2-2. Case 
(Front) 
Assy 
............................................................   9
2-3.  Case (Rear) Assy Block ..................................................   10
2-4. Open 
The 
Short-land 
.......................................................  10
2-5. EMMC 
Board 
.................................................................  11
2-6. VOL 
Key 
Assy 
................................................................  11
2-7. Support 
(M) 
.....................................................................  12
2-8.  3Pin HP Jack Block.........................................................   12
2-9. MOTHER 
Board 
.............................................................  13
2-10. LCD Assy (LCD1) ..........................................................   14
2-11. Battery Assy (BAT1) .......................................................   15
3. 
TEST  MODE 
 ............................................................   16
4. 
EXPLODED  VIEWS
4-1. Case 
Section 
....................................................................  26
4-2.  LCD, Battery Section ......................................................   27
4-3. Chassis 
Section 
...............................................................  28
5. ACCESSORIES
  .......................................................   29
TABLE  OF  CONTENTS
SAFETY-RELATED  COMPONENT  WARNING!
COMPONENTS  IDENTIFIED  BY  MARK  
0  OR  DOTTED  LINE  
WITH  MARK  
0  ON  THE  SCHEMATIC  DIAGRAMS  AND  IN  
THE  PARTS  LIST  ARE  CRITICAL  TO  SAFE  OPERATION.
REPLACE  THESE  COMPONENTS  WITH  SONY  PARTS 
 
WHOSE  PART  NUMBERS  APPEAR  AS  SHOWN  IN  THIS  
MANUAL  OR  IN  SUPPLEMENTS  PUBLISHED  BY  SONY.
ATTENTION  AU  COMPOSANT  AYANT  RAPPORT  
À  LA  SÉCURITÉ!
LES  COMPOSANTS  IDENTIFIÉS  PAR  UNE  MARQUE  
0  SUR  
LES  DIAGRAMMES  SCHÉMATIQUES  ET  LA  LISTE  DES  
PIÈCES  SONT  CRITIQUES  POUR  LA  SÉCURITÉ  DE  FONC-
TIONNEMENT.  NE  REMPLACER  CES  COMPOSANTS  QUE  
PAR  DES  PIÈCES  SONY  DONT  LES  NUMÉROS  SONT  DON-
NÉS  DANS  CE  MANUEL  OU  DANS  LES  SUPPLÉMENTS  
PUBLIÉS  PAR  SONY.
NWZ-E463/E463HK/E463K/E464/E464K/E465
4
ABOUT  THE  METHOD  OF  DISTINGUISHING  THE 
 
SPEAKER  ATTACHMENT  MODEL
NWZ-E463 and NWZ-E464 have the model to whom the speaker is at-
tached (NWZ-E463K/E464K).
However, the model name of the main unit of WALKMAN of NWZ-
E463K and E464K are NWZ-E463 and NWZ-E464.
The setting of the fi rmware is different in the WALKMAN for single sales 
model and the WALKMAN to which the speaker is attached.
Therefore, it is necessary to distinguish whether the WALKMAN brought 
in to the repair is the WALKMAN to which the speaker is attached.
Distinction method:
In the WALKMAN for supplied speaker model, marking label is given on 
the support (M).
Note: When you exchanged the support (M), peel off the marking label 
from the old support (M) before it exchanges it, and try to paste it to 
the new support  (M).
support (M)
marking label
Marking: 
WALKMAN for supplied speaker model.
No Marking:  WALKMAN for single sales model.
ABOUT  THE  HANDLING  OF  THE  BATTERY  ASSY 
(BAT1)
When the battery assy (BAT1) is removed, insulate the end of wire 
by a tape etc. to prevent short-circuited of the wire part of battery 
assy (BAT1).
battery assy (BAT1)
wire
wire
Wrap by the tape etc. and 
insulate the end of wire.
SECTION  1
SERVICING  NOTES
CAUTION
Danger of explosion if battery is incorrectly replaced.
Replace only with the same or equivalent type.
System requirements
• Computer
 
IBM PC/AT compatible computer preinstalled with any of the 
following Windows operating systems (*1):
 
- Windows XP Home Edition (*2) (Service Pack 3 or later)
 
- Windows XP Professional (*2) (Service Pack 3 or later)
 
- Windows Vista Home Basic (Service Pack 1 or later)
 
- Windows Vista Home Premium (Service Pack 1 or later)
 
- Windows Vista Business (Service Pack 1 or later)
 
- Windows Vista Ultimate (Service Pack 1 or later)
 
- Windows 7 Starter
 
- Windows 7 Home Basic
 
- Windows 7 Home Premium
 
- Windows 7 Professional
 
- Windows 7 Ultimate
Not supported by OSs other than above.
[Compatibility mode] for Windows XP (included with Windows 
Vista and Windows 7) is not supported.
(*1) Excluding OS Versions not supported by Microsoft.
(*2) Excluding 64-bit OS versions.
• 
CPU: 1 GHz processor (2.6 GHz recommended for video play-
back)
• 
RAM: 1 GB or more
• 
Hard Disk Drive: 600 MB or more of available space
• Sound 
card
• 
USB port (Hi-Speed USB is recommended)
•  Windows Media Player 11 for Windows XP and Windows 
Vista, Windows Media Player 12 for Windows 7
• 
Internet Explorer 7 or later
•  Broadband Internet connection is required to use Gracenote 
MusicID service or podcast, or to visit the web store site.
We do not guarantee operation for all computers even if they meet 
the above System Requirements.
Not supported by the following environments:
 
- Personally constructed computers or operating systems
 
- An environment that is an upgrade of the original manufac-
turer-installed operating system
 
- Multi-boot environment
 
- Multi-monitor environment
 - 
Macintosh
Design and specifi cations are subject to change without notice.
ABOUT  THE  REPAIRING  OF  BOARD
When electric parts installed by this machine are defective, replace 
the entire board. Individual electrical parts that the mount is done 
cannot be exchanged.
ABOUT  THE  MODEL  NAME  OF  “WALKMAN”  MAIN  
UNIT
The model name of “WALKMAN” main unit for NWZ-E463HK/
E463K/E464K is the following model name.
Model Name
“WALKMAN” Name
NWZ-E463HK
NWZ-E463
NWZ-E463K
NWZ-E463
NWZ-E464K
NWZ-E464
Page of 30
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Download Sony NWZ-E463 / NWZ-E463HK / NWZ-E463K / NWZ-E464 / NWZ-E464K / NWZ-E465 Service Manual (Repair Manual)

Here you can read online and download Sony NWZ-E463 / NWZ-E463HK / NWZ-E463K / NWZ-E464 / NWZ-E464K / NWZ-E465 Service Manual in PDF. NWZ-E463 / NWZ-E463HK / NWZ-E463K / NWZ-E464 / NWZ-E464K / NWZ-E465 service manual will guide through the process and help you recover, restore, fix, disassemble and repair Sony NWZ-E463 / NWZ-E463HK / NWZ-E463K / NWZ-E464 / NWZ-E464K / NWZ-E465 Audio. Information contained in service manuals typically includes schematics / circuit diagrams, wiring diagrams, block diagrams, printed wiring boards, exploded views, parts list, disassembly / assembly, pcb.