Read Sharp MX-M364N / MX-565N Handy Guide online
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SHARP
Document Solution Centre
IMAGE SEND MODE
ALL
Please Wait message appears when
scanning multiple page jobs when using
the document feeder.
To prevent lines occurring due to optical contamination
when copying or scanning, shading correction is now
performed as default in-between each scan job (hence
Please Wait appears and the start button is greyed out for
a very short period).
However, you can disable this function (so that shading
correction is only performed at the beginning of the
Image Send or Copy mode) by changing following setting
Sim 53-09 - Change Item B
(SIDEA SCAN POSITION ET_JOB) from 1 to 0.
How to scan to Office 365 email from
Sharp MFP?
Check the following settings under Network Settings ->
Service Settings -> SMTP
Primary Server: smtp.office365.com
Port Number: 587
Reply Email Address: ****@onmicrosoft.com
SSL: ON
SMTP Authentication: ON
User Name should be same as the Reply Email Address.
Note: IMAP is not supported on the current Sharp MFPs
therefore only SMTP protocol can be used.
The correct port for SMTP with SSL enabled is 587 for
Office 365 email.
Scan to Email fails when using
hotmail.com or outlook.com
As Microsoft will not accept any email that is not RFC5322
compliant, the sending email must have a name and valid
email address in the header therefore, when configuring
SMTP settings on the MFP, make sure to add a Name &
Email Address in the Default Send Set menu (under
System Settings\Image Send Settings\Scan Settings).
EMAIL STATUS ALERTS
All
Is it possible to configure the MFP to
send only a single email alert for each
alert condition?
To enable single email alert notification for Customer
Email address only, configure the following soft switch:-
SIM 55-03 SW28-3 (change from 0 to 1).
Note: For dealer email address, multiple email
notifications will still be received.
SHARPDESK MOBILE
ALL
Unable to connect to Office 365 email
account when using Sharpdesk Mobile
v2.0
When using Office 365, you need to specify the following
information within Email Server Settings on Sharpdesk
Mobile:-
Hostname: m.outlook.com
Port Number: 993
SSL: ON
Which additional options are required
for full functionality when using
Sharpdesk Mobile via the wireless
access point?
None
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