MX-M350N, MX-M350U, MX-M450N, MX-M450U (serv.man8). Trouble Codes - Sharp Copying Equipment Service Manual (repair manual). Page 5

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MX-M350/M450 N/U  TROUBLE CODES  11 - 5
F1
00
Content
Mail-bin stacker communication trouble
Detail
Communication cable test error after 
turning on the power or exiting from 
SIM.
Communication error with the Mail-bin 
stacker.
Cause
Improper connection or disconnection 
of connector and harness between the 
machine and the Mail-bin stacker. 
Mail-bin stacker control PWB trouble
Control PWB (PCU) trouble
Malfunction by noises
Check and 
remedy
Canceled by turning OFF/ON the 
power.
Check harness and connector in the 
communication line.
Replace the Mail-bin stacker PWB or 
PCU PWB.
02
Content
Finisher transport motor abnormality
Detail
Transport motor drive trouble
Cause
Motor lock
Drive abnormality
Defective connection or disconnection 
between the PWB and the motor.
Motor RPM abnormality
Overcurrent to the motor
Finisher control PWB trouble
Check and 
remedy
Use SIM 3-3 to check the transport 
motor operation.
02
Content
Mail-bin stacker transport motor 
abnormality
Detail
Transport motor trouble
Cause
Motor lock
Drive abnormality
Defective connection or disconnection
between the PWB and the motor.
Motor rpm abnormality
Overcurrent to the motor
Mail-bin stacker control PWB trouble
Check and 
remedy
Use SIM3-21 to check the transport 
motor operation.
03
Content
Console finisher paddle motor trouble
Detail
Paddle motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and 
remedy
Use SIM3-3 to check the motor 
operation.
06
Content
Console finisher slide motor trouble
Detail
Slide motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and 
remedy
Use SIM3-3 to check the motor 
operation. 
MAIN SUB
Details
F1
08
Content
Finisher staple shift motor trouble
Detail
Staple motor drive trouble
Cause
Motor lock
Drive abnormality
Defective connection or disconnection 
between the PWB and the motor.
Home position sensor abnormality
Motor rpm abnormality
Finisher control PWB trouble
Check and 
remedy
Use SIM3-3 to check operations of the 
staple motor.  
10
Content
Finisher stapler motor trouble
Detail
Stapler motor operation abnormality
Cause
Motor lock
Defective connection or disconnection 
between the PWB and the motor.
Home position sensor abnormality
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and 
remedy
Use SIM3-3 to check the motor 
operation.
10
Content
Console finisher stapler motor trouble
Detail
Stapler motor operation abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and 
remedy
Use SIM3-3 to check the motor 
operation.
11
Content
Finisher bundle exit motor trouble
Detail
Bundle exit motor operation 
abnormality
Cause
Motor lock
Drive abnormality
Defective connection or disconnection 
between the PWB and the motor.
Home position sensor abnormality
Motor rpm abnormality
Console finisher control PWB trouble
Check and 
remedy
Use SIM 3-3 to check the bundle exit 
motor operation and the paddle 
solenoid operation, or use SIM 3-2 to 
check the boomerang rotations sensor.
11
Content
Console finisher bundle exit motor 
trouble
Detail
Bundle exit motor operation 
abnormality
Cause
Motor lock
Motor rpm abnormality
Overcurrent to the motor
Console finisher control PWB trouble
Check and 
remedy
Use SIM3-3 to check the motor 
operation.
12
Content
Mail-bin stacker gate trouble
Detail
Gate operation abnormality
Cause
Gate lock
Defective connection or disconnection 
between the PWB and the solenoid.
Mail-bin stacker control PWB trouble
Check and 
remedy
Use SIM3-21 to check the transport 
gate operation.
MAIN SUB
Details
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