MX-M200D, MX-M200DK (serv.man8). Operation Manual (Print Scan). - Sharp Copying Equipment User Guide / Operation Manual. Page 26

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TROUBLESHOOTING
TROUBLESHOOTING
This chapter explains what to do if you encounter a problem while printing or scanning. For problems related to the 
machine such as running out of paper or paper misfeeds, see the "Operation manual (for general information and 
copier)".
Troubleshooting information can also be found in the README files for each of the software programs. To view a 
README file, see "1. INSTALLING THE SOFTWARE (THAT ACCOMPANIES THE MACHINE)" in the "Software 
setup guide".
PRINTING PROBLEMS
Problem
Cause and solution
Page
Print jobs are not 
received.
(DATA indicator does 
not blink.)
The machine is set to off-line mode.
→ Press the [PRINT] key to select printer mode and then select "ON 
LINE" with the [
] key.
3
The machine is not selected correctly in the application 
from which you are printing.
→ In the dialog box that appears after you select [Print] from the [File] 
menu in the application, make sure you have selected the machine 
as the printer. 
3
Copying or scanning is in progress, or a fax is being 
printed (when the fax option is installed).
→ Wait until copying, scanning, or fax printing is finished.
Has the printer driver been installed correctly?
→ Follow these steps to check and see if the printer driver is installed.
1 Click the [Start] button, click [Control Panel], and then click 
[Printer].
In Windows XP, click the [start] button, and then click [Printer 
and Faxes].
In Windows 2000, click the [Start] button, select [Settings] and 
then click [Printers].
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2 If the "SHARP MX-xxxx" printer driver icon is shown but you 
still cannot print, the printer driver may not have been 
installed correctly. In this case, delete the software and then 
reinstall it.
Software setup 
guide
The machine is not correctly connected with your 
computer.
→ Check both ends of the printer cable and make sure you have a solid 
connection. For information on cables, see 
"SPECIFICATIONS" 
(page 29)
.
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The port setting is not correct.
→ Printing is not possible if the printer driver port setting is not correct. 
Set the port correctly.
Software setup 
guide
Printing is disabled. 
→ If "CANCEL JOBS OF INVALID ACCOUNTS" is enabled in the 
system settings, printing will not be possible. Consult the 
administrator.
System settings 
guide
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