MX-B201D (serv.man7). Service Manual - Sharp Copying Equipment Service Manual (repair manual). Page 14

MX-NB11  TROUBLE CODE  9 - 1

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Details of trouble

CE

00

Turn off the power and turn it back on. Consult with 
your network administrator to make sure that no 
problems exist on the network or in the server. If the 
error is not cleared after turning the power off and on, 
turn off the power and contact your dealer.

01

02

Server access denied.
The scanned image was not sent because a 
connection to the server could not be established.
Make sure that the SMTP server settings or FTP 
server settings in the Web page are correct.
The procedure for configuring the SMTP server is 
explained in “VARIOUS SERVER SETTINGS”, and 
the procedure for editing Scan to FTP destination 
information is explained in “Editing and deleting 
programmed transmission destinations”.

04

03

The scanned image was not sent because the server 
was busy or there was too much traffic. Wait briefly 
and then try again.

05

The scanned image was not sent because the 
directory of the destination FTP server was not 
correct. 
Make sure that the correct FTP server information is 
configured in the Web page.

09

The size of the scanned image file exceeds the upper 
limit set in “Maximum Size of File” in the Web page.
Reduce the number of original pages scanned into 
the file, or change the upper limit set in “Maximum 
Size of File”.

12

The maximum number of destinations that can be 
searched has been exceeded.
Increase the number of search characters to narrow 
the range of the LDAP search.

MEMORY

FULL

The memory became full during scanning. Scan less 
pages, lower the resolution, or change the colour 
mode so that the file size is smaller, and try scanning 
again. 
For the scan mode settings, see “STORING SCANNING 
SETTINGS - Network
Scanning”. (See Help in the Web page for explanations 
of each of the settings.)

E1

00

Content Network board communication trouble

Detail

An abnormality occurs in communication 
between the MCU and the network board.

Cause

Improper connection of the network board 
cable
Improper firmware
Network board abnormality
MCU abnormality

Check 
and 
remedy

Check connection of the network board 
cable.
Update firmware.
Replace the MCU and network board with 
new one.

01

Content Network board command time out error

Detail

MCU cannot receive response from the 
network board while 30sec.

Cause

Improper connection of the network board 
cable
Improper firmware
Network board abnormality
MCU abnormality

Check 
and 
remedy

Check connection of the network board 
cable.
Update firmware.
Replace the MCU and network board with 
new one.

E1

80

Content Network board communication interface 

error (Break in)

Detail

A break in error occurs in communication 
between the CPU and the network board.

Cause

Improper connection of the network board 
cable
Improper firmware
Network board abnormality
MCU abnormality

Check 
and 
remedy

Check connection of the network board 
cable.
Update firmware.
Replace the MCU and network board with 
new one.

81

Content Network board communication interface 

error (Parity)

Detail

A parity error occurs in communication 
between the MCU and the network board.

Cause

Improper connection of the network board 
cable
Improper firmware
Network board abnormality
MCU abnormality

Check 
and 
remedy

Check connection of the network board 
cable.
Update firmware.
Replace the MCU and network board with 
new one.

82

Content Network board communication interface 

error (Overrun)

Detail

An overrun error occurs in communication 
between the MCU and the network board.

Cause

Improper connection of the network board 
cable
Improper firmware
Network board abnormality
MCU abnormality

Check 
and 
remedy

Check connection of the network board 
cable.
Update firmware.
Replace the MCU and network board with 
new one.

84

Content Network board communication interface 

error (Framing)

Detail

A framing error occurs in communication 
between the MCU and the network board.

Cause

Improper connection of the network board 
cable
Improper firmware
Network board abnormality
MCU abnormality

Check 
and 
remedy

Check connection of the network board 
cable.
Update firmware.
Replace the MCU and network board with 
new one.

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Details of trouble