MX-B200 (serv.man8). Operation Manual. - Sharp Copying Equipment User Guide / Operation Manual. Page 76

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Unable to scan the 
image.
If scanning is not possible, shut down your computer, 
turn off the machine's power switch, and unplug the 
machine's power cord. Next, start your computer, 
restore power to the machine, and try scanning again. 
If scanning is still not possible, check the following 
items.
Your application is not TWAIN/WIA compliant.
→ If your application is not TWAIN/WIA compliant, 
scanning will not be possible. Make sure your 
application is TWAIN/WIA compliant.
You have not selected the scanner driver of the 
machine in your application.
→ Make sure that the machine's scanner driver is 
selected in your TWAIN/WIA-compliant application.
You have not specified all scanning preferences 
appropriately.
→ Scanning a large area at high resolution results in a 
large amount of data and extended scanning times. 
The scanning preferences should be set appropriately 
for type of original to be scanned, i.e., Text, Text/
Graphics, Photograph.
Scanner transfer 
speed is slow.
Your computer does not meet the system requirements 
for the USB 2.0 interface (Hi-Speed mode).
→ See "HARDWARE AND SOFTWARE 
REQUIREMENTS" to configure your system as 
required for USB 2.0, and check if "Hi-Speed" is set.
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Problem
Cause and solution
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