Read Sharp MX-6240N / MX-7040N (serv.man30) Service Manual online
MX-7040N VARIOUS STORAGE DATA HANDLING 11 – 11
B. Causes and remedies when the E7-03 error display is popped up
1)
Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy.
Refer to the table of "Causes of troubles and remedies when the E7-03 error occurs" and perform the necessary procedures.
Backup the data from the HDD without trouble first.
SIM62-20 status and causes of troubles
2)
Refer to the table below, and check to confirm the remedy.
Causes of troubles and remedies when the E7-03 error occurs
3)
Refer to the details of the remedy and perform the necessary procedures.
Causes and remedies when cases B, C, D, and E are not applicable
HDD2
OK
NONE
REBUILDING
ERROR
TROUBLE
HDD1
OK
B
B or C
B
B
B
NONE
B or C
C
C
C
C
REBUILDING
B
C
F
F
F
ERROR
B
C
F
F
F
TROUBLE
B
C
F
F
D or E
Case
State
Cause
Remedy
B
When at least one HDD is
OK.
OK.
• Communication trouble through the SATA
harness of HDD.
• Trouble of HDD which indicates the status
other than OK.
• Broken data in HDD
• The mirroring kit side HDD is normal. The
• The mirroring kit side HDD is normal. The
machine side HDD is in trouble or rebuild
operation is not completed.
operation is not completed.
• RAID PWB trouble
• Replace the cable. Remove and connect.
• Replace the HDD which indicates other than OK. (Perform
• Replace the HDD which indicates other than OK. (Perform
procedures of "C. Replacement procedures of the HDD of the
mirroring kit or that of the machine.")
mirroring kit or that of the machine.")
• Replace both of the HDD of the mirroring kit and that of the
machine. (Perform procedures of "D. Replacement procedures of
both of the HDD of the mirroring kit and that of the machine.")
both of the HDD of the mirroring kit and that of the machine.")
C
When at least one HDD is
NONE.
NONE.
• Communication trouble through the SATA
harness of HDD.
• Connection failure between the RAID PWB
and the HDD.
• HDD trouble
• HDD SATA harness and connector trouble
• Both the mirroring kit side HDD and the
• HDD SATA harness and connector trouble
• Both the mirroring kit side HDD and the
machine side HDD are in trouble.
• RAID PWB trouble
• Replace the cable. Remove and connect.
• Check connection between the mirroring kit and the HDD.
• Replace the HDD which indicates NONE. (Perform procedures of
• Check connection between the mirroring kit and the HDD.
• Replace the HDD which indicates NONE. (Perform procedures of
"C. Replacement procedures of the HDD of the mirroring kit or
that of the machine.")
that of the machine.")
• Replace the mirroring kit. (Perform procedures of
"C. Replacement procedures of the HDD of the mirroring kit or
that of the machine.")
that of the machine.")
• Replace both of the HDD of the mirroring kit and that of the
machine. (Perform procedures of "D. Replacement procedures of
both of the HDD of the mirroring kit and that of the machine.")
both of the HDD of the mirroring kit and that of the machine.")
D
When in TROUBLE-
TROUBLE.
TROUBLE.
• RAID PWB trouble
• (Both or one) HDD trouble
• Raid PWB is in trouble. The mirroring side
• (Both or one) HDD trouble
• Raid PWB is in trouble. The mirroring side
HDD is normal. The machine side HDD is
other than OK.
other than OK.
• Replace the mirroring kit. (Perform procedures of
"C. Replacement procedures of the HDD of the mirroring kit or
that of the machine.")
that of the machine.")
• Replace both of the HDD of the mirroring kit and that of the
machine. (Perform procedures of "D. Replacement procedures of
both of the HDD of the mirroring kit and that of the machine.")
both of the HDD of the mirroring kit and that of the machine.")
E
When in TROUBLE-
TROUBLE. (Occurring when
replacing the HDD)
TROUBLE. (Occurring when
replacing the HDD)
• The mirroring kit is composed of HDD's which
have different mirroring information each other.
(A HDD which has been used in the mirroring
kit of another machine is used.)
(A HDD which has been used in the mirroring
kit of another machine is used.)
• Replace both of the HDD of the mirroring kit and that of the
machine. (Perform procedures of "D. Replacement procedures of
both of the HDD of the mirroring kit and that of the machine.")
both of the HDD of the mirroring kit and that of the machine.")
Case
State
Cause
Remedy
F
Other than cases B, C, D,
and E
and E
• RAID PWB trouble
• Both HDD's trouble
• Both HDD's trouble
• Replace the mirroring kit. (Perform procedures of
"C. Replacement procedures of the HDD of the mirroring kit or
that of the machine.")
that of the machine.")
• Replace both of the HDD of the mirroring kit and that of the
machine. (Perform procedures of "D. Replacement procedures of
both of the HDD of the mirroring kit and that of the machine.")
both of the HDD of the mirroring kit and that of the machine.")
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