MX-6240N, MX-7040N (serv.man30). Section 11 Various Storage Data Handling - Updated November 2012 - Sharp Copying Equipment Service Manual (repair manual). Page 11

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MX-7040N  VARIOUS STORAGE DATA HANDLING  11 – 11
B. Causes and remedies when the E7-03 error display is popped up
1)
Use SIM62-20 to check the HDD status, and refer to the table below to confirm the relation between the HDD status and the remedy.
Refer to the table of "Causes of troubles and remedies when the E7-03 error occurs" and perform the necessary procedures.
Backup the data from the HDD without trouble first.
SIM62-20 status and causes of troubles
2)
Refer to the table below, and check to confirm the remedy.
Causes of troubles and remedies when the E7-03 error occurs
3)
Refer to the details of the remedy and perform the necessary procedures.
Causes and remedies when cases B, C, D, and E are not applicable
HDD2
OK
NONE
REBUILDING
ERROR
TROUBLE
HDD1
OK
B
B or C
B
B
B
NONE
B or C
C
C
C
C
REBUILDING
B
C
F
F
F
ERROR
B
C
F
F
F
TROUBLE
B
C
F
F
D or E
Case
State
Cause
Remedy
B
When at least one HDD is 
OK.
• Communication trouble through the SATA 
harness of HDD. 
• Trouble of HDD which indicates the status 
other than OK.
• Broken data in HDD
• The mirroring kit side HDD is normal. The 
machine side HDD is in trouble or rebuild 
operation is not completed.
• RAID PWB trouble
• Replace the cable. Remove and connect.
• Replace the HDD which indicates other than OK. (Perform 
procedures of "C. Replacement procedures of the HDD of the 
mirroring kit or that of the machine.")
• Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
C
When at least one HDD is 
NONE.
• Communication trouble through the SATA 
harness of HDD. 
• Connection failure between the RAID PWB 
and the HDD. 
• HDD trouble
• HDD SATA harness and connector trouble
• Both the mirroring kit side HDD and the 
machine side HDD are in trouble.
• RAID PWB trouble
• Replace the cable. Remove and connect.
• Check connection between the mirroring kit and the HDD.
• Replace the HDD which indicates NONE. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
• Replace the mirroring kit. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
• Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
D
When in TROUBLE-
TROUBLE.
• RAID PWB trouble
• (Both or one) HDD trouble
• Raid PWB is in trouble. The mirroring side 
HDD is normal. The machine side HDD is 
other than OK.
• Replace the mirroring kit. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
• Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
E
When in TROUBLE-
TROUBLE. (Occurring when 
replacing the HDD)
• The mirroring kit is composed of HDD's which 
have different mirroring information each other. 
(A HDD which has been used in the mirroring 
kit of another machine is used.)
• Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
Case
State
Cause
Remedy
F
Other than cases B, C, D, 
and E
• RAID PWB trouble
• Both HDD's trouble
• Replace the mirroring kit. (Perform procedures of 
"C. Replacement procedures of the HDD of the mirroring kit or 
that of the machine.") 
• Replace both of the HDD of the mirroring kit and that of the 
machine. (Perform procedures of "D. Replacement procedures of 
both of the HDD of the mirroring kit and that of the machine.")
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