MX-2300N, MX-2700N, MX-2300G, MX-2700G, MX-2300FG, MX-2700FG (serv.man29). Troubleshooting Guide (Hard copy supplied with product). - Sharp Copying Equipment User Guide / Operation Manual. Page 31

Does the message "Call for service. 
Code:xx-xx*." appear in the display?
*Letters and numbers appear in xx-xx.

Make sure that the LINE indicator is not lit and that the 
DATA indicator is not blinking or lit and then switch off 
the [POWER] key (

) and the main power switch. 

Wait at least 10 seconds and then switch the main 
power switch and the [POWER] key (

) back on in 

that order.

☞

Illustration of the machine (A) and (D) (page 36)

If the message still appears after switching the 
[POWER] key (

) and main power switch off and on 

several times, it is likely that a failure has occurred that 
requires service. In this event, stop using the machine, 
unplug the power plug, and contact your dealer or 
nearest authorised service representative. (When 
contacting your dealer or nearest authorised service 
representative, inform them of the displayed error code.)

Is a tray out of paper?

Add paper as instructed by the message in the display.

Is the machine out of toner?

When toner runs low, a message will appear to inform 
you that the toner cartridge must be replaced. To 
replace the toner cartridge, see "5. MAINTENANCE" in 
the User's Guide.

Has a paper misfeed occurred?

Remove the misfeed as instructed by the message in 
the display.

☞

Is the Output tray (centre tray) or Exit 
tray unit (right tray) full?

When the Output tray (centre tray) or Exit tray unit (right 
tray) becomes full, a detector activates and stops 
printing.
Remove the output from the tray and resume printing.

☞

Illustration of the machine (B) and (C) (page 36)

Is the waste toner box full?

Replace the waste toner box as instructed by the 
message in the display.

☞

"5. MAINTENANCE" in the User's Guide

In the Paper Tray Settings of the system 
settings, are restrictions placed on the 
trays that can be used in each mode 
(copy, print, fax, Internet fax, and 
document filing)?

Check the Paper Tray Settings and see if checkmarks 
appear in the checkboxes of each mode. Functions 
without a checkmark cannot be used for printing using 
that tray.

➞ System Settings > "Paper Tray Settings" > "Tray 

Settings" > 

 (Each mode)

Is the original curled or folded?

The correct original size cannot be detected if the 
original is curled or folded. Straighten the original.

Did you place an original smaller than 
A5 (5-1/2" x 8-1/2") size?

Original sizes smaller than A5 (5-1/2" x 8-1/2") cannot 
be detected. Enter the original size manually.
* When scanning a small original on the document 

glass, it is convenient to place a blank sheet of paper 
on top of the original which is the same size (A4 
(8-1/2" x 11"), B5 (8-1/2" x 11"R), etc.) as the paper 
that you wish to use for printing.

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