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33
Problems Related to Peripheral Devices
Problem
Point to check
Solution
The connected USB
device cannot be
used.
device cannot be
used.
Is the USB device compatible with the
machine?
machine?
A non-compatible device cannot be used. Make sure
that the device is compatible with the machine.
that the device is compatible with the machine.
Is the connected USB device
recognized correctly?
recognized correctly?
Use "USB-Device Check" in the system settings to
check whether or not the device can be recognized.
check whether or not the device can be recognized.
➞ System Settings > "USB-Device Check"
If it is not recognized, connect it once again.
Are two or more of the same type of
USB devices connected to a USB hub?
USB devices connected to a USB hub?
If two or more of the same type of USB devices are
connected to a USB hub, only the first device connected
will be recognized. Make sure that each of the four
connectors on the USB hub have a different type of
device connected.
connected to a USB hub, only the first device connected
will be recognized. Make sure that each of the four
connectors on the USB hub have a different type of
device connected.
The finisher / saddle
stitch finisher does
not operate.
stitch finisher does
not operate.
Does a message appear indicating that
you need to remove paper from the
stapler compiler?
you need to remove paper from the
stapler compiler?
Remove all remaining paper from the stapler compiler.
Stapling does not take
place (including
pamphlet stapling).
place (including
pamphlet stapling).
Does a message appear instructing you
to check the staple unit?
to check the staple unit?
Remove jammed staples.
☞
"4. PERIPHERAL DEVICE" in the User's Guide
Does a message appear instructing you
to add staples?
to add staples?
Replace the staple cartridge. Do not forget to replace
the staple case.
the staple case.
☞
"4. PERIPHERAL DEVICE" in the User's Guide
Is a different width of paper mixed in?
Stapling is not possible when paper of different widths
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.
are mixed together. To perform mixed size stapling, use
paper of the same width and select the [Same Width]
setting. When copying, select [Same Width] from [Mixed
Size Original] in the special modes.
Are there more sheets than can be
stapled at once?
stapled at once?
For the maximum number of sheets that can be stapled,
see "SPECIFICATIONS" in the Safety Guide.
see "SPECIFICATIONS" in the Safety Guide.
Is a paper size that cannot be stapled
included in the print job?
included in the print job?
For the paper sizes that can be stapled, see
"SPECIFICATIONS" in the Safety Guide.
"SPECIFICATIONS" in the Safety Guide.
Is the paper type setting of the tray
selected in the printer driver set to a
paper type that cannot be stapled?
selected in the printer driver set to a
paper type that cannot be stapled?
Check the paper type settings in the machine and select
a tray that has paper that can be used for stapling. Click
the [Tray Status] button in "Paper Selection" on the
[Paper] tab of the printer properties window and check
the paper type setting of each tray.
* Stapling is not possible on labels, tab paper,
a tray that has paper that can be used for stapling. Click
the [Tray Status] button in "Paper Selection" on the
[Paper] tab of the printer properties window and check
the paper type setting of each tray.
* Stapling is not possible on labels, tab paper,
transparency film, or envelopes. In addition, if "Disable
Staple" is selected in the user type, stapling will not be
possible.
Staple" is selected in the user type, stapling will not be
possible.
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