MX-2300N, MX-2700N, MX-2300G, MX-2700G, MX-2300FG, MX-2700FG (serv.man29). Troubleshooting Guide (Hard copy supplied with product). - Sharp Copying Equipment User Guide / Operation Manual. Page 21

Is the original scan size setting smaller 
than the actual original size?

Set the scan size to the actual original size.
If you have intentionally set a smaller size than the 
actual original size, note carefully the placement 
position of the selected scan size when placing the 
original. For example, when scanning an A4 
(8-1/2" x 11") original using a B5 (5-1/2" x 8-1/2") 
setting, align the original using the scale at the left edge 
to fit the area you wish to scan into the B5 
(5-1/2" x 8-1/2") scanning area.

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Illustration of the machine (I) (page 37)

Is the original printed matter such as a 
book or magazine?

When the original is printed matter, vertical patterns 
(moiré) may occur. Touch the [Image Settings] key and 
then the [Exposure] key to open the exposure setting 
screen. The [Moiré Reduction] checkbox appears in this 
screen. This checkbox can be selected 

 to reduce 

the moiré effect. It may also be possible to reduce the 
moiré effect by changing the resolution setting or 
shifting the original (or changing its angle) slightly on the 
document glass.

When scanning a colour or greyscale 
original, is the colour mode set to "Mono 
2"?

Setting the colour mode to "Mono 2" replaces the 
colours in the original with either black or white. This is 
suitable for text-only originals; however, for originals 
that contain illustrations, it is best to use the [BLACK & 
WHITE START] key (

) with the colour mode set to 

[Greyscale], or set the colour mode of the [COLOUR 
START] key (

) to [Full colour] or 

[Auto]-[Greyscale] and then scan.

Is a destination included that has 
[TIFF-S] selected for the format?

When a broadcast transmission is performed that 
includes both scan mode destinations and Internet fax 
destinations that have [TIFF-S] selected for the format, 
the resolution will remain fixed at [200X200dpi] even if a 
different resolution setting is selected. If you wish to 
send an image scanned at high resolution to scan mode 
destinations, send the image in a separate 
transmission.

Is the original placed face up or face 
down correctly?

When using the document glass, the original must be 
placed face down. When using the automatic document 
feeder, the original must be placed face up.

Are Internet fax addresses included in 
the transmission?

When both scan mode and Internet fax destinations are 
included in a broadcast transmission, the original 
transmission orientation of Internet fax takes 
precedence, and thus the file may not appear in the 
correct orientation when viewed on a computer. In this 
event, send the image to the scan mode destinations in 
a separate transmission.

Are Internet fax or fax destinations 
included?

If Internet fax or fax destinations are included in the 
destinations, only the [BLACK & WHITE START] key  
(

) can be used.

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