Read Sharp AR-PE1 (serv.man15) User Guide / Operation Manual online
C
C-5
Troubleshooting
Problems with Fiery Downloader
Color output is incorrect.
•
Check with the operator or administrator about the current calibration information.
The copier may need to be recalibrated because it has been too long since it was
calibrated or because it is using a different target.
calibrated or because it is using a different target.
Color file prints in black and
white.
white.
•
In the Color Matching dialog box, make sure that Color/Grayscale or ColorSync Color
Matching or PostScript Color Matching is selected (not Black and White).
Matching or PostScript Color Matching is selected (not Black and White).
•
Make sure that the Color Mode print option is set to CMYK or Standard Color/Expert
Color (Windows 95/98) and not Grayscale.
Color (Windows 95/98) and not Grayscale.
Desktop Color Separations
(DCS) format images print
incorrectly.
(DCS) format images print
incorrectly.
•
Make sure that you selected the correct options to send separations in the application’s
Print dialog box.
Print dialog box.
•
Make sure that you have the file for every layer of separation that you are printing.
•
Set the Combine Separations option to On.
This combines the high-resolution files for an image and prints them. With Combine
Separations Off, the low-resolution master file will print.
Separations Off, the low-resolution master file will print.
QuickDraw fill patterns print
as solids.
as solids.
•
Use the Adobe PostScript Printer driver (or the Apple LaserWriter 8.3 or later printer
driver).
driver).
Too much black toner on the
page
page
•
If there is too much black toner on a printed page (blasting) when you print four-color
black, set the Toner Reduction option to On.
black, set the Toner Reduction option to On.
If this happens:
Try this:
General problems
•
Make sure that you are using the latest version.
If you are updating your Fiery X4 to new system software, delete the previous version of
Fiery Downloader from your Windows or Mac OS computer and install the latest
version to insure full compatibility.
Fiery Downloader from your Windows or Mac OS computer and install the latest
version to insure full compatibility.
•
Make sure the connection is configured correctly.
For instructions, see Getting Started.
You cannot connect to the
Fiery X4 from Fiery
Downloader.
Fiery X4 from Fiery
Downloader.
•
Make sure that the Fiery X4 is not being calibrated from the Control Panel.
If the Fiery X4 is being calibrated from the Control Panel, you can select it in the
Chooser, but you cannot connect to it. This insures that only one person is calibrating
the server at any time and that print jobs do not use unexpected calibration.
Chooser, but you cannot connect to it. This insures that only one person is calibrating
the server at any time and that print jobs do not use unexpected calibration.
If this happens:
Try this:
Click on the first or last page to see other AR-PE1 (serv.man15) service manuals if exist.