AR-NC5J (serv.man3). AR-NC5J Operators Manual. Chapter 9, Troubleshooting. - Sharp Copying Equipment User Guide / Operation Manual. Page 3

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9-3
Trouble Shooting
Print Server Card
 
Users Manual
Trouble in NetWare Environment
Unable to Search Print Server Card Using NICManager
* Check if Print Server Card is connected to the network correctly.
* In the 
Option of the menu bar in NICManager make sure the setting is Search by IPX/SPX .  Then click
search.
Unable to Connect to NetWare Server in Remote Printer Mode
* Make sure the frame type and NetWare operation mode are set correctly.
* Print Server Card is capable of switching to PSERVER and RPRINTER automatically, but it may take some
time depending on the environment.
* Make sure the Print Server is loaded correctly on NetWare server where the Print Server Card is
registered.
* Make sure the correct print server name is assigned to the Print Server Card. If the print server name is
assigned to the Print Server Card, make sure it is same as print server name running on the file server.
* If there are more than one Print Server Card on the network, make sure the assigned port name is unique.
Unable to Connect to NetWare Server in Print Server Mode
* Make sure the frame type and NetWare operation mode is set correctly.  Print Server Card is capable of
switching to PSERVER and RPRINTER automatically, but it may take some time depending on the
environment.
* If file server is defined to the Print Server Card, make sure the file server name is correct.
* Make sure the printer port name is correct.  Make sure the same port name is assigned to the Print Server
Card and NetWare server.  If there are more than one Print Server Card on the network, make sure the
assigned port name is unique.
* Make sure the same NetWare login password is set to the Print Server Card and the file server.
* Make sure the machine name and print server name is same.
Unable to Print
* Make sure that Print Server Card is connected to the network correctly.
* Make sure the job LED of printer is on.  If so, turn the printer off-line and press form feed button.
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