AR-NC5J (serv.man3). AR-NC5J Operators Manual. Chapter 9, Troubleshooting. - Sharp Copying Equipment User Guide / Operation Manual. Page 2

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9-2
Trouble Shooting
Print Server Card
 
Users Manual
Trouble During installation
Unable to Print Diagnostic/Configuration Page
* Make sure the printer is ready.  (Online/Offline)
* Make sure the printer is ready to receive printing data.  If it is ready, turn the printer off-line once, and feed
the paper.
Trouble in Windows Environment (TCP/IP)
Unable to search Print Server Card with NICManager
* Make sure that Print Server Card is connected to the network correctly.
* In the 
Option of the menu bar in NICManager make sure the setting is Search by TCP/IP .  Then search
again.
Unable to Print
* Make sure that Print Server Card is connected to the network correctly.
* Ping to the Print Server Card and check if it is available.
* Make sure the job LED of the printer is on.  If so, turn the printer off-line and press the form feed button.
Trouble in Windows Environment (NetBEUI)
Unable to Find "Sharp-Printer" in the Work Group in "Entire Network"
* Make sure that Print Server Card is connected to the network correctly.
* Check network configuration of Windows.
* It may take few minutes to find the Print Server Card in the 
Entire Network.
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