AR-NB3 (serv.man7). ARNB3 (Software Setup Guide) for when installed on AR-M165 or AR-M207. - Sharp Copying Equipment User Guide / Operation Manual. Page 42

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40
TROUBLESHOOTING AND USEFUL INFORMATION
MFP driver does not install 
(Windows 2000/XP)
If the MFP driver does not install in Windows 2000/XP, 
follow these steps to check your computer's settings.
1
Click the [start] button and then click 
[Control Panel].
In Windows 2000, click the [Start] button, select 
[Settings], and then click [Control Panel].
2
Click [Performance and Maintenance] 
and then click [System].
In Windows 2000, double-click the [System] icon.
3
Click the [Hardware] tab and then 
click the [Driver Signing] button.
4
Check the settings for "What action 
do you want Windows to take?" ("File 
signature verification" in Windows 
2000).
If the [Block] has been selected, it will not be 
possible to install the MFP driver. To select 
[Warn] and then install the MFP driver, see 
"INSTALLING THE SOFTWARE" (page 7).
Plug and play screen does not 
appear (when using a USB cable)
If the Plug and Play screen does not appear after you 
connect the machine to your computer with a USB 
cable and turn on the machine, follow the steps below 
to verify that the USB port is available.
1
Click the [start] button, click [Control 
Panel], and then click [Performance 
and Maintenance].
In Windows 98/Me/2000, click the [Start] button, 
select [Settings], and then click [Control Panel].
2
Click [System], click the [Hardware] 
tab, and click the [Device Manager] 
button.
"Universal Serial Bus controllers" will appear in 
the list of devices.
3
Click the icon (
) beside "Universal 
Serial Bus controllers".
Two items should appear: your controller chipset 
type and Root Hub. If these items appear, you 
can use the USB port. If the "Universal Serial Bus 
controllers" shows a yellow exclamation point or if 
the above two items do not appear, you must 
check your computer manual for USB 
troubleshooting or contact your computer 
manufacturer.
4
Once you have verified that the USB 
port is enabled, see "INSTALLING 
THE SOFTWARE
" (page 7) to install 
the MFP driver.
• In Windows 98/Me, double-click the 
[System] icon and click the [Device 
Manager] tab.
• In Windows 2000, double-click the 
[System] icon, click the [Hardware] tab, 
and click the [Device Manager] button.
• If the [System] icon does not appear in 
Windows Me, click [view all Control Panel 
options].
Note
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