PN-60TA3 (serv.man7). Network Tool - Sharp Monitor User Guide / Operation Manual. Page 11

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Troubleshooting 
• 
Network Administrators should understand the architecture and use caution when changing 
network parameters associated with network scanning. If problems occur after changing 
your network policy or server settings, it is recommended that all scanners and PCs running 
the Network Scanner Tool Lite be reconfigured from scratch. 
• 
While the Network Scanner Tool Lite tries to automatically determine the proper network 
parameters, sometimes you will need to assist it with information about the advanced 
architecture. In particular, if the Auto Detect feature cannot find the scanner you want to use, 
you will have to manually enter the address.  This can occur if the network equipment filters 
UDP Broadcast packets between your computer and the scanner.  To manually set the 
scanner IP address, refer to the Adding a New Scanner section in Chapter 4. 
Note: Auto Detect does not search beyond the local subnet of the network.  Scanner 
addresses outside the local subnet must be manually entered. 
• 
If UDP packets (not broadcast) are filtered between the PC and the scanner, the 
configuration step for the Network Scanner Tool Lite will fail.  TCP/IP and UDP/IP are 
required to use the Scan to Desktop function. 
• 
The copiers need to communicate with the PC for Network Scanning to be effective.  If you 
encounter this message, select the Yes button. 
 
 
 
 
 
 
 
 
 
Network Scanner Tool Lite User’s Guide 
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