R-761M (serv.man3). For R761M Microwave Oven. - Sharp Home Appliance User Guide / Operation Manual. Page 56

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54
TROUBLESHOOTING
OVEN INTERIOR
Clean the microwave oven cavity, after each use with
a mild detergent  solution on a soft cloth, pay special
attention to the waveguide cover. Take care not to let
soapy water drip through the small holes in the oven
walls and the cavity floor particularly if the turntable
and roller stay are removed. Excess water spillage
through these holes will cause damage to the oven
interior. It is important that the door seals and sealing
surfaces are kept clean at all times, wipe regularly
with a damp cloth.
• To prevent splashing, cover food wherever possible.
TURNTABLE & SUPPORT
Leave to cool before cleaning to prevent them from
breaking.
OUTER CABINET
Wipe the outside cabinet with a mild detergent
solution on a soft cloth.  The control panel must be
wiped clean whilst the door is open, therefore
inactivating the oven.
WARNINGS 
• Do not allow grease or dirt to build up on the door
seals and adjacent parts as this may prevent the
door from closing correctly and may cause a
leakage of microwaves.
• Keep the waveguide cover clean at all times. If you
leave grease or fat in the cavity, it may overheat,
smoke or even catch fire when next using the oven.
• Never use spray cleaners, oven keys or abrasive
scourers as these damage the surface of the oven.
If you think the oven is not working properly there are
some simple checks you can carry out yourself before
calling an engineer. This will help prevent unnecessary
service calls if the fault is something simple.
Simply answer “YES” or “NO” to the following questions:
1 Does the oven lamp come on when you open the
door?
YES/NO
Put half a cup of water in the oven, on the turntable
and close the door. Select 100P (HIGH) and
programme the oven to cook for 1 minute.
2 Does the oven lamp come on?
YES/NO
3 Does the turntable rotate?
YES/NO
4 Does the cooling fan work? (Check by placing
your hand above the air vent openings) YES/NO
5 After 1 minute does the "Beep" signal sound?
YES/NO
6 Is the water in the cup hot?
YES/NO
7 Press 1minute key 3 times and then press GRILL
followed by AUTO MINUTE/START .
At the end of 3 minutes does the
grill heater become hot?  
YES/NO
If you answer “NO” to any question first check that the
oven is plugged in properly and the fuse has not
blown, if there is no fault with either, contact the dealer
or supplier from whom the oven was purchased in
order to obtain service. Where this is not possible,
please contact the telephone number which follows.
You will then be given details of how to obtain service.
Telephone: LoCall 0345  125387 (All calls will be
charged at local rate)
.
For general information & assistance with oven
queries, please contact our Customer Information
Centre: 
Telephone:  0161 205 2623. 
WARNINGS:
• The door seal stops microwave leakage during oven
operation, but does not form an airtight seal. It is
normal to see drops of water, light or feel warm air
around the oven door. Food with a high moisture
content will release steam and cause condensation
inside the door which may drip from the oven.
• Repairs & Modifications: Do not attempt to operate
the oven if it is not working properly. 
• Never adjust, repair or modify the oven yourself,
or allow anyone other than a Service Technician,
appointed by SHARP to carry out the service.
• Outer Cabinet & Lamp Access:  Never remove the
outer cabinet. This would be very dangerous due
to high voltage parts inside which must never be
touched, as this could be fatal. As your oven is not
fitted with a lamp access cover, if the lamp fails,
do not attempt to replace the lamp yourself, call a
Service Technician appointed by SHARP. 
CLEANING & MAINTENANCE
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