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11. Waitermate Support
The Waitermate is a Hand-Held RF (Radio Frequency) order entry terminal. Its interfacing to
the UP5700 allows remote ordering to the UP5700 system. The interface has been developed
so that all programming of the Waitermate Terminal is done from a specified machine on the
POS System. The program that is created for the Waitermate is identical to that on the POS
Terminal. The Products and lists from the POS are used to create the files needed for the
Waitermate. NO pricing is held on the Waitermate, only Lists and products.
the UP5700 allows remote ordering to the UP5700 system. The interface has been developed
so that all programming of the Waitermate Terminal is done from a specified machine on the
POS System. The program that is created for the Waitermate is identical to that on the POS
Terminal. The Products and lists from the POS are used to create the files needed for the
Waitermate. NO pricing is held on the Waitermate, only Lists and products.
As the Waitermate is not as sophisticated as the POS Terminal certain restrictions have to be
adhered to when programming the POS. The restrictions listed below must be adhered to in
order to avoid resilient operation.
adhered to when programming the POS. The restrictions listed below must be adhered to in
order to avoid resilient operation.
Restriction Restriction
Comment
Number
1.
NO Link Lists
To overcome this set the products within a list
to another list
to another list
2.
NO Condiment PLU’s
Use Standard Lists with 0.00 priced items.
Product duplication may be necessary
Product duplication may be necessary
3.
Products must only be linked to ONE List
Use Multiple Products
4.
Top Level Trading Screen is limited to
One Screen (i.e 30 Buttons). Screens 2 - 5
cannot be used.
One Screen (i.e 30 Buttons). Screens 2 - 5
cannot be used.
5.
Lists are limited to One Page of a
Maximum of 30 items Page 2 cannot be
used
Maximum of 30 items Page 2 cannot be
used
6.
Only 4 Methods of Payment are used on
If less than 4 are needed on the Waitermate set
the Waitermate Payment types 1,2,3,& 4
nothing in types 2,3,4 on the POS and only 1
on the POS
will appear
Set-Up
As the Waitermate uses Disk Space the machine that controls the Waitermate System MUST
have memory Board Fitted (UPP02MB) if it is a Flash/Ram Terminal. If it is a Hard Disk
POS the memory is not required. It is recommended that if the installation is not a Standalone
that the Waitermate Control POS is a slave. In order to avoid unnecessary use of Disk space
the files required to Run the Waitermate system are contained in a special upgrade, this
allows these files only to be loaded when necessary. Contained in the first Ver 4 release is the
Batch files WMFLASH.BAT and WMHDD.BAT these files will upgrade any version 4
system to Waitermate. N.B using this upgrade on Version 3 POS Software will NOT work.
The Waitermate Upgrades will then be carried on our Technical Web Site.
have memory Board Fitted (UPP02MB) if it is a Flash/Ram Terminal. If it is a Hard Disk
POS the memory is not required. It is recommended that if the installation is not a Standalone
that the Waitermate Control POS is a slave. In order to avoid unnecessary use of Disk space
the files required to Run the Waitermate system are contained in a special upgrade, this
allows these files only to be loaded when necessary. Contained in the first Ver 4 release is the
Batch files WMFLASH.BAT and WMHDD.BAT these files will upgrade any version 4
system to Waitermate. N.B using this upgrade on Version 3 POS Software will NOT work.
The Waitermate Upgrades will then be carried on our Technical Web Site.
After upgrading /Installing a Version 4 System select the machine to be the Waitermate
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