DOS HOSPITALITY (serv.man3). UP5700 Version 4 Programming Manual (Versions 4.2, 4.3, 4.4, 4.5 4.6 4.7) - Sharp EPOS Service Manual (repair manual). Page 12

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b.

To set the Text for the Reason Codes a new file exists  S98.TXT this file carries all
user definable text related to Reason Codes a maximum of 6 per category are
allowed:-

<REASON_VOIDS>
1,Mis-Keyed
2,$FREE$

<REASON_VIPS>
1,VIP Customer
2,$FREE$

<REASON_REFUNDS>
1,Faulty Goods
2,$FREE$

If $FREE$ is set this will mean if the selection is made on the POS the QWERTY
keyboard will display.

If the settings above are made if a Refund Void or VIP sale made a new panel will appear on
the screen, one reason must be selected, if $FREE$ is set above, Manual Entry will be an
Option. If this is selected the QWERTY keyboard will appear for entry. If a fixed reason is
selected the terminal will accept the transaction.

A new report is available in the Report Screen called “Reasons Report” this will show all
transactions under Refund VIP or Void with the relevant Reason Codes. The report can be
taken for each Individual POS or Consolidated after “End of Day” has been taken. The
Consolidation file is reset at “Start of Day” by default. The file can also be exported at “End
of Day” by setting the Department System Flag to “Y” this means that both the Department
& Reason Files are exported.