DOS HOSPITALITY (serv.man3). UP5700 Version 4 Programming Manual (Versions 4.2, 4.3, 4.4, 4.5 4.6 4.7) - Sharp EPOS Service Manual (repair manual). Page 11

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In order to detail the reasons for giving Refunds, Voids and VIP transactions, a new “Reason
Code” feature has been added. The feature forces the entry of a Reason Code when a Refund.
Void or VIP is made. The type of Reason can be selected and fixed or manual entry reason
code texts can be programmed. In order to realise this function the following has been
changed. It is possible to set a Maximum of 6 Reason Codes but one of these could be  Free
entry, allowing an infinite number to be entered.

1.

With this feature it is necessary to make two settings, one to determine which features
will have Reason Codes and the other to define whether the Reason Codes should be
fixed or Free Entry.

a.

Feature Selection - To set which features will have reason codes it is
necessary to EDIT the RINCS.CFG File to do this carry out from DOS
EDIT C:\RINCS.CFG on each POS Terminal. Under MISC
SETTINGS - REASON CODES it is necessary to determine the
setting for REASON=n, the setting should be as follows :-

REM ============REASON CODES=============

REM SETS WHAT FUNCTIONS WILL HAVE REASON CODE ACTIVATION 1=VOIDS 2=REFUNDS

REM 4=VIP SO 6 WOULD BE REFUNDS AND VIP 7 WOULD BE ALL THREE

REM REASON=7

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