XE-A137 (serv.man3). XE-A137 Operation Manual - Sharp ECR User Guide / Operation Manual. Page 83

The malfunctions shown in the left-hand column below, labeled “Fault”, do not necessarily indicate functional 
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before 
calling for service.

(1)  The display shows symbols that do not make 

sense.

• Has the machine been initialized properly as 

shown in “PREPARING THE CASH REGISTER”?

  (Note that initialization clears all the data and 

programmed settings stored in memory.)

(2)  The display won’t illuminate even when the 

mode switch is turned to any other position than 

“ ”.

• Is power supplied to the electrical outlet?

• Is the AC adapter plug out or loosely connected to 

the AC outlet?

(3)  The display is illuminated, but the whole 

machine refuses registrations.

• Is the mode switch set properly at the “REG” 

position?

(4)  No receipt is issued.

• Is the paper roll properly installed?

• Is there a paper jam?

• Is the receipt function in the “OFF” status?

• Is the print roller arm securely locked?

(5)  Printing is unusual.

• Is the print roller arm securely locked?  Open the 

print roller arm, and lock the arm by following the 

instruction of installation.

• Is the paper roll properly installed?

• Are the printer head/sensor/roller clean?

(6)  Continuous printing stops.

• “–” will be displayed in order from left to right 

continuously.  It occurs when the printer 

temperature is high.

  Printing will automatically restart after several 

seconds.

■

When the following error codes are displayed, press the 

l

 key and take a proper action according to the table 

below.

E01

Registration error

Make a correct key entry.

E02

Misoperation error

Make a correct key entry.

E11

Compulsory depression of the 

s

 key

Press the 

s

 key and continue the operation.

E12

Compulsory tendering

Make a tendering operation.

E33

Compulsory  SCM  (starting  cash  memory) 
entry

Make the SCM (starting cash memory) entry.

E34

Overflow limitation error

Make a registration within a limit of entry.

E35

The open price entry is inhibited.

Make a preset price entry.

E36

The preset price entry is inhibited.

Make an open price entry.

E37

The direct finalization is inhibited.

Make a tendering operation.

E67

Subtotal void is not allowed.

Finalize the transaction, and correct the wrong 
entries in the 

 mode.

E80

The battery trouble is occurred.

Change the battery.