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6.7 PLU Report
Q.
I want to setup the following 2 till UP-800 system
Individual Clerks
Individual PLU's
Individual X1/Z1 Resetting reports on the slave
Individual X1/Z1 PLU resetting reports on the Slave
Perform System X2/Z2 system resetting reports on the Master
Perform System X2/Z2 PLU system resetting reports on the Master
The problem is that when I perform an X1/Z1 PLU system resetting report on the
Master the already individually reset plu's from the slave machine are not reported.
A. This is correct, When Plu's are individually reset on the slave they are moved from
the Daily file into the Save Daily and can only then be read using an X2/Z2 PLU
system resetting report on the Master.
It is important to set line 924=1733 and also line 925=0301 also ensure that the
save file exist option is enabled during IRC Setup.
6.8 PLU Report
Q. On the UP-800 when performing an individual plu report on the slave this report
was blank
A. This was because the PLU EAN Totaliser was set to individual and file 52 (Daily)
did not exist in the slave. Recreating the relevant price file sorted this.
7. Customer features
7.1 Customer Bill
Q. Is it possible to show the promo value on a customers Bill and still continue to
present a fully itemised |Bill for the customer.
A. Yes, this is possible on the UPX800
7.2 Customer Feature
Q. I am using Customer‟s but the “Search Name” button is not working.
A. You need to delete and recreate the Customer file in Service.
8. Error messages
8.1 “No Authority”
Q. When trying to open a GLU / Table I get the message “NO AUTHORITY”
A. Set the Service line 919 B = 4
8.2 Beeping
Q. When I press a plu on the keyboard the machine just beeps.
A. Check that you are in the correct LEVEL
8.3 Entry Error
Q. When I go into OPXZ and try and take an INDIVIDUAL CLERK report I get the
message “Entry error”
A.This was because the machine was setup as a system and you can only take OPXZ
reports in Standalone.
Click on the first or last page to see other UP-800 (serv.man35) service manuals if exist.