XL-HF401PH (serv.man3) - Sharp Audio User Guide / Operation Manual. Page 25

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HF-401PH_OM_EN_UK.fm
24
Enhancing your system (continued)
Note:
To prevent noise interference, place the unit away from the 
television.
● Do not turn the volume on to full at switch on and listen
to music at moderate levels. Excessive sound pressure
from earphones and headphones can cause hearing
loss.
● Before plugging  in or unplugging the headphone,
reduce the volume.
● Be sure your headphone has a 3.5 mm (1/8") diameter
plug and impedance between 16 and 50 ohms. The
recommended impedance is 32 ohms.
● Plugging in the headphone disconnects the speakers
automatically. Adjust the volume using the VOLUME
control.
Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following before
calling your authorised SHARP dealer or service centre.
■ Listening to the playback sounds of 
portable audio player, etc.
1
Use a connection lead to connect the portable audio
player etc. to the AUDIO IN socket. When using video
equipment, connect the audio output to this unit and the
video output to a television.
2
Press the ON/STAND-BY button to turn the power on.
3
Press the AUDIO/LINE (INPUT) button on the remote
control or FUNCTION button repeatedly on main unit to
select AUDIO IN function.
4
Play the connected equipment. If volume level of the
connected device  is too high, sound distortion may
occur. Should this happen, lower the volume of the
connected device. If volume level is too low, increase the
volume of the connected device.
■ Headphones
■ General
Symptom
Possible cause
● The clock is not set to 
the correct time.
● Did a power failure occur?
Reset the clock. (Refer page 8)
● When a button is 
pressed, the unit 
does not respond.
● Set the unit to the power 
stand-by mode and then 
turn it back on.
● If the unit still malfunctions, 
reset it. (Refer page 25)
● No sound is heard.
● Is the volume level set to “Min”?
● Are the headphones connected?
● Are the speaker wires 
disconnected?
■ iPod, iPhone or iPad
Symptom
Possible cause
● No sound is 
produced.
No image appears 
on the TV/monitor.
● The iPod, iPhone or iPad is 
not playing.
● The iPod, iPhone or iPad is not 
properly connected to the unit.
● Is the AC power lead of the 
unit plugged in?
● The video cable is not 
properly connected.
● The TV/monitor’s input 
selection is not properly set.
● The iPod TV out feature has 
not been set to output video.
● USB terminal do not support video.
● iPod, iPhone or iPad 
will not charge.
● The iPod, iPhone or iPad is 
not making full contact with 
the  connector.
● Using iPod (3
rd
 generation).
● The iPod or iPhone is not 
supported. Refer to page 11 
for compatible models.
● “This accessory is 
not made to work 
with iPhone” or “This 
accessory is not 
supported by iPhone” 
appears on iPhone 
screen.
● The iPhone battery is low. 
Please charge the iPhone.
● iPhone is not properly 
docked.
■ CD player
Symptom
Possible cause
● Playback does not 
start.
● Playback stops in the 
middle or is not 
performed properly.
● Is the disc loaded upside 
down?
● Does the disc satisfy the 
standards?
● Is the disc distorted or 
scratched?
● Playback sounds are 
skipped, or stopped in 
the middle of a track.
● Is the unit located near 
excessive vibrations?
● Is the disc very dirty?
● Has condensation formed 
inside the unit?
■ Tuner
Symptom
Possible cause
● The radio makes 
unusual noises 
continuously.
● Is the unit placed near the 
TV or computer?
● Is the FM aerial placed 
properly? Move the aerial 
away from the AC power 
lead if it is located nearby.
■ USB
Symptom
Possible cause
● Device cannot be 
detected.
● Is there any MP3/WMA file 
available?
● Is the device properly 
connected?
● Is it an MTP device?
● Does the device contain 
AAC file only?
● Playback does not 
start.
● Is it a copyright protected 
WMA file?
● Is it a false MP3 file?
● Wrong time display.
● Wrong file name 
display.
● Is Variable Bitrate file being 
played back?
● Is the File Name written in 
Chinese or Japanese 
characters?
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