HT-SL70 (serv.man2) - Sharp Audio User Guide / Operation Manual. Page 14

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HT-SL70 EA361
13
2011 May 5 
Troubleshooting chart
Many potential problems can be resolved by the owner
without calling a service technician.
If something is wrong with this product, check the following
before calling your authorised SHARP dealer or service
centre.
Sudden temperature changes, storage or operation in an
extremely humid environment may cause condensation
inside the cabinet. Condensation can cause the unit to
malfunction. If this happens, leave the power on until
normal playback is possible (about 1 hour). Wipe off any
condensation on the transmitter with a soft cloth before
operating the unit.
When this product is subject to strong external interference
(mechanical shock, excessive static electricity, abnormal
supply voltage due to lightning, etc.) or if it is operated
incorrectly, it may malfunction.
If the unit is not restored in the previous operation, 
unplug and plug in the unit again 
or
unplug all component connected and plug in again.
Maintenance
Periodically wipe the cabinet with a soft cloth.
Caution:
Do not use chemicals for cleaning (petrol, paint thinner,
etc.). It may damage the cabinet finish.
Do not apply oil to the inside of each component. It may
cause malfunctions.
General
Symptom
Possible cause
No sound is heard.
Is the input signal 
(selection) set properly?
Is HDMI compliant 
equipment being used?
Is the HDMI cable 
connected correctly?
Is the HDMI cable of the 
correct type being used? 
(with ARC)
Does the sound input 
support PCM signal?
Do not connect or 
disconnect an HDMI cable 
while power is on. This 
may lead to operation 
problems.
Noise is heard 
during playback.
Move the speaker away 
from any computers or 
mobile phones.
The power is not 
turned on.
Is the unit unplugged? 
The protection circuit may 
be activated. Unplug and 
plug in the power lead 
again after 5 minutes or 
more.
Volume cannot be 
controlled.
Check if the HDMI CEC is 
enabled. 
For headphone or RCA, 
TV setting (VARIABLE) is 
required.
3D images not 
displayed on the TV.
Depending on the TV and 
Video component, 3D 
images may not be 
displayed.
Check the operation 
manual of the respective 
component.
Background noise 
appears when 
connecting with 
headphone output of 
TV-Terminal.
Please change to HDMI/
ARC or RCA output from 
TV-Set. This effect may 
occur depending on your 
used TV-Brand, model and 
age, and it is not the sound 
bar problem!
Condensation
If problem occurs during operation
Cleaning the cabinet
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