DC 520 - Harman Kardon Audio User Guide / Operation Manual. Page 12

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9
Troubleshooting
All specifications are subject to change without notice.
Dolby and HX Pro are registered trademarks of Dolby Laboratories Licensing Corp.
PROBLEM
The unit does not turn on when 
the power switch is pressed.
No sound is heard when 
PLAY is pressed.
The cassette does not record.
Cassette dub does not record.
Newly recorded tapes have 
distorted sound.
Sound is intermittend
Playback sound is muffled, distorted
or has reduced high frequencies.
The DC520 is designed for trouble-free operation. However, like any mechanical device it may occasionally malfunction. In most cases 
the trouble can be resolved simply by finding the problem from the list below and following the steps outlined. If a problem persists, contact
your dealer or an authorized Harman Kardon Service Center.
CAUSE 
• No AC Power.
• Tape may be blank.
• Improper settings at receiver or preamp.
• Interconnect cables connected 
to wrong jacks.
• Record protection tabs removed.
• Record Level knob set too low.
• No source signal feeding recorder.
• Interconnect cables connected 
to wrong jacks.
• Tapes in wrong transport.
• Input level too high.
• Tape is worn.
• Mismatched Dolby NR modes.
• Tape heads are dirty.
• Tape heads have become 
magnetized.
SOLUTION
• Make certain AC power cord is firmly 
plugged into a live outlet.
• Check to see if outlet is switch controlled.
• Check to see if level indicators do not move. 
This confirms a blank tape.
• Check switch settings at receiver. Make certain 
that Tape Monitor or correct input is selected.
• Make certain that the OUTPUT of the DC520 is
connected to the TAPE IN jack of your receiver or
preamp.
• Place tape over record protection holes.
• Increase input level 
V
.
• Check Source Selection on 
receiver to make sure the proper source is selected.
• Make certain that the DC520 INPUT jacks are
connected to the TAPE OUT jacks on your receiver
or preamp.
• Make certain that source tape is in Secondary
Transport and blank (record) tape is in Primary
Transport.
• Reduce input level so that record level display peaks
at “0” to “+3”.
• Replace cassette with new, high-quality tape.
• Make certain that Dolby NR mode used for 
playback is identical to mode used in recording.
• Clean tape heads.
• Demagnetize tape heads.
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