KV-28FQ70B - Sony TV Service Manual (repair manual). Page 12

Here are some simple solutions to problems which may affect the picture and sound.

No picture (screen is dark) 
and no sound.

Poor or no picture (screen is 
dark), but good sound.

No picture or no menu 
information from equipment 
connected to the Scart 
connector.

Good picture, no sound.

No colour on colour 
programmes.

When you switch on the TV 
the last channel you were 
watching before switching 
the TV off does not appear.

Distorted picture when 
changing programmes or 
selecting teletext.

Wrong characters appear 
when viewing NexTView.

• Check the aerial connection.
• Plug the TV in and press the 

 button on the front of the TV. 

• If the standby indicator 

 is on, press TV 

 button on

  the remote control. 

• Using the menu system, select the “Picture Adjustment” 

menu and select “Reset” to return to the factory settings (see 
page 9).

• Check that the optional equipment is on and press the
   

 button repeatedly on the remote control until the

  correct input symbol is displayed on the screen (see page 21).

• Press the  

 + button on the remote control. 

• Check that “TV Speakers” is “On” in the “Sound Adjustment” 

menu (see page 10).

• Check that headphones are not connected.

• Using the menu system, select the “Picture Adjustment” 

menu and select “Reset” to return to factory settings (see 
page 9).

• This is not a malfunction. Press the number buttons on the 

remote control to select the desired channel.

• Turn off any equipment connected to the Scart connector on 

the rear of the TV.

• Use the menu system to enter the “Language” menu (see page 

13) and select the same language that NexTView is broadcast 
in.

continued...

Picture slanted

Noisy picture when viewing 
a TV channel.

Remote control does not 
function.

The standby indicator 

 on 

the TV flashes.  

• Using the menu system, select the “Picture Rotation” option 

in the “Detail Set Up” menu to correct the picture slant (see 
page 16).

• Using the menu system, select the “Manual Programme 

Preset” menu and adjust Fine Tuning (AFT) to obtain better 
picture reception (see page 15).

• Using the menu system, select the “Noise Reduction” option 

in the “Picture Adjustment” menu and select “Auto” to 
reduce the noise in the picture (see page 19).

• Check that the Media Selector on the remote control is set  to 

the device you are using (VCR, TV or DVD).

• If the remote control does not operate the VCR or DVD even 

when the Media Selector has been set correctly. Enter the 
necessary code set as explained in the “Remote Control 
Configuration for VCR/DVD” chapter of this instruction 
manual (see page 22).

• Replace the batteries.

• Contact your nearest Sony service centre.