Read Sony KDL-32EX655 / KDL-40EX655 Service Manual online
KDL-32EX655/40EX655 33
SECTION 5 - UPDATES AND ADJUSTMENTS
RESOLVING AN 8 BLINK ERROR
It’s possible that a customer may report an 8X blink error code even though
an 8X blink error isn’t an option in the Self Diagnosis Self Check list. An 8X
blink error is mainly used during TV software development. To verify that
there is an actual 8X error, view the TV’s Self Diagnosis Self Check list
history, specifically at the bottom of the list WDT (Watch Dog Timer) error
codes.
The 8X error code could be the result of:
The 8X error code could be the result of:
●
Software Issue
●
Network Issue
●
Skype Login Issue
●
Incompatible USB Device Plugged Inserted
●
Defective Main Board
Every time 3 errors are registered in the Self Diagnosis Self Check screen
the TV will shut down and activate an 8X blink pattern on the Standby LED.
If an error count is indicated, usually as an 103 HOST_WDT error, follow
these instructions to update the TV.
VERIFYING THERE IS AN 8X ERROR
1. Disconnect all inputs to the TV.
2. Cycle AC Power.
2. Cycle AC Power.
(Unplug and plug AC Cord from the AC Outlet).
3. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to
Resetting the TV to Factory Condition.
b. Clear the Self Check history by following the instructions
provided in
“Clearing the Self Diagnosis Self Check
Information” on page 31.
RESETTING THE TV TO FACTORY CONDITION
Verify before proceeding to the next step:
;
Verified the error is an 8X error
1. To reset the TV, follow the instructions for
“Resetting the TV
to Factory Condition” on page 39
.
2. Do one of the following:
a. If the Standby LED blinks red 8 times, proceed to
Updating the Software.
b. Clear the Self Check history by following the instructions
provided in
“Clearing the Self Diagnosis Self Check
Information” on page 31
.
UPDATING THE SOFTWARE
Verify before proceeding to the next step:
;
Verified the error is an 8X error
;
Reset the TV to Factory Condition
1. Check for latest Software Version through Network
Connection or Reference Library.
2. Connect and Configure TV Network Connection.
3. Display the menu by pressing
3. Display the menu by pressing
HOME
.
4. Using and
on the on the Remote
Commander, select the following:
Settings
Product Support
Software Update.
NOTE: If the TV is not connected to a network, download
the latest software for these models and install using a USB
device.
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