DCR-TRV820E (serv.man2) - Sony Movie Service Manual (repair manual). Page 63

• The printer cover is closed.

c Slide the printer cover to open. (p. 145)

• The POWER switch is not set to VTR or MEMORY.

c Set it to VTR or MEMORY. (p. 145)

c Press the print paper into the paper feeder for about two

seconds after the beep sounds. (p. 145)

• Video control buttons are working.

c Press x STOP button.

• Print paper or the print cartridge is not inserted.

c Insert the print paper or the print cartridge. (p. 142, 145)

• You have pressed PRINT lightly.

c Press PRINT deeper. (p. 156)

• Print paper is inserted.

c Remove the print paper. (p. 148)

• Printing is executed.

c Remove the print cartridge after the printing is completed.

(p. 143)

• Removal switch is not slid to the end.

c Slide it to the end.

• The ribbon is jammed in the cartridge compartment.

c Contact your Sony dealer or local authorized Sony service

facility.

Print paper cannot be drawn in the
paper feeder.

When you print images recorded on
the “Memory Stick,” printing does
not start even you press PRINT.

Images do not become still images
even you press PRINT.

The print cartridge cannot be
removed from the cartridge
compartment.

(Continued on the following page)

• COMMANDER is set to OFF in the menu settings.

c Set it to ON. (p. 88)

• Something is blocking the infrared rays.

c Remove the obstacle.

• The batteries are inserted in the battery holder with the + –

polarities incorrectly matching the + – marks.

c Insert the batteries with the correct polarity. (p. 198)

• The batteries are dead.

c Insert new ones. (p. 198)

• DISPLAY is set to V-OUT/LCD in the menu settings.

c Set it to LCD. (p. 88)

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at least 1

hour to acclimatize. (p. 182)

• Some troubles has occurred in your camcorder.

c Remove the cassette and insert it again, then operate your

camcorder.

• The AC power adaptor is disconnected.

c Connect it firmly. (p. 20)

• Something is wrong with the battery pack.

c Contact your Sony dealer or local authorized Sony service

facility.

The Remote Commander supplied
with your camcorder does not work.

The melody or beep sounds for 5
seconds.

While charging the battery pack, no
indicator appears or the indicator
flashes in the display window.

The picture from a TV or VCR does
not appear even when your
camcorder is connected to outputs on
the TV or VCR.

• You are using a battery pack that is not an “InfoLITHIUM”

battery pack.

c Use an “InfoLITHIUM” battery pack. (p. 20)

• Moisture condensation has occurred.

c Remove the cassette and leave your camcorder for at least 1

hour to acclimatize. (p. 182)

• The video heads are dirty.

c Clean the heads using the Sony V8-25CLD cleaning cassette

(not supplied). (p. 183)

• A malfunction other than the above that you can service has

occurred.

c Remove the cassette and insert it again, then operate your

camcorder.

c Disconnect the mains lead of the AC power adaptor or

remove the battery pack. After reconnecting the power
source, operate your camcorder.

• A malfunction that you cannot service has occurred.

c Contact your Sony dealer or local authorized Sony service

facility and inform them of the 5-digit code.
(example: E:61:10)

If you are unable to rectify the problem even if you try corrective actions a few times, contact your
Sony dealer or local authorized Sony service facility.

Your camcorder has a self-diagnosis display function.
This function displays the current condition of your
camcorder as a 5-digit code (a combination of a letter
and figures) on the LCD screen, in the viewfinder or
in the display window. If a 5-digit code is displayed,
check the following code chart. The last two digits
(indicated by 

ss) will differ depending on the state

of your camcorder.

C:21:

ss

•C:

ss:ss

You can service your camcorder
yourself.

•E:

ss:ss

Contact your Sony dealer or local
authorized Sony facility.

E:61:

ss

E:62:

ss

C:31:

ss

C:32:

ss

C:04:

ss

C:22:

ss

C:21:00

C:21:00

100–0021

If indicators and messages appear on the LCD screen, in the viewfinder or in the display window,
check the following:
See the page in parentheses “( )” for more information.

Self-diagnosis display (p. 169)

Moisture condensation has
occurred*
Fast flashing:
• Eject the cassette, turn off your

camcorder, and leave it for
about 1 hour with the cassette
compartment open. (p. 182)

You need to eject the cassette*
Slow flashing:
•The write-protect tab on the

cassette is out (red). (p. 23)

Fast flashing:
•Moisture condensation has

occurred. (p. 182)

•The tape has run out.
•The self-diagnosis display

function is activated. (p. 169)

* You hear the melody or beep sound.

The still image is protected*
Slow flashing:
•The still image is protected. (p. 133)

Warning indicator as to file
Slow flashing:
•The file is corrupted (p. 105)
•The file is unreadable (p. 105)

Warning indicator as to “Memory
Stick”*
Slow flashing:
•No “Memory Stick” is inserted.

(p. 107)

Fast flashing:
•The “Memory Stick” is not readable

with your camcorder. (p. 105)

The battery is dead or nearly
dead
Slow flashing:
•The battery is nearly dead. (p. 16)

Fast flashing:
•The battery is dead.
Depending on conditions, the 

E

indicator may flash, even if there
are 5 to 10 minutes remaining.

Warning indicator as to tape
Slow flashing:
•The tape is near the end.
•No tape is inserted. (p. 22)
•The write-protect tab on the cassette

is out (red).* (p. 23)

Fast flashing:
•The tape has run out.*

The lithium battery is weak
or is not installed (p. 161)

Warning indicator as to “Memory
Stick”*
Fast flashing:
•“Memory Stick” is not formatted

correctly. (p. 92)

•The “Memory Stick” data is

corrupted. (p. 105)