SRS-X99 - Sony Audio Service Manual (repair manual)

2015I33-1

© 

2015.09

Note:
Be sure to keep your PC used for service and 
checking of this unit always updated with the 
latest version of your anti-virus software.
In case a virus affected unit was found during 
service, contact your Service Headquarters. 

Super tweeter (Top): Approx. 19 mm 
(

3

/

4

 inches) diameter × 2

Super tweeter (Front): Approx. 19 mm 
(

3

/

4

 inches) diameter × 2

Midrange: Approx. 50 mm (2 inches) 
diameter × 2
Subwoofer: Approx. 94 mm (3 

3

/

4

 inches) 

diameter × 1

Super tweeter (Top): 2 W × 2 (at less than 

Super tweeter (Front): 25 W × 2 (at less than

10 % harmonic distortion, 20 kHz) 

10 % harmonic distortion, 10 kHz)
Midrange: 25 W × 2 (at less than 10 % 
harmonic distortion, 1 kHz)
Subwoofer: 25 W × 2 (at less than 10 % 
harmonic distortion, 100 kHz)

IEEE 802.11 a/b/g/n (WEP 64 bit, 
WEP 128 bit, WPA/WPA2-PSK (AES), WPA/ 
WPA2-PSK (TKIP))

2.4/5 GHz band

BLUETOOTH Specification Power Class 2

Line of sight Approx. 10 m (about 30 ft)*

1

2.4 GHz band (2.4000 GHz – 2.4835 GHz)

BLUETOOTH Specification Version 3.0

A2DP (Advanced Audio Distribution 

Control Profile)

20 Hz – 20,000 Hz (with 44.1 kHz sampling)

*

1

The actual range will vary depending on factors 
such as obstacles between devices, magnetic 
fields around a microwave oven, static 
electricity, reception sensitivity, aerial’s 
performance, operating system, software 
application, etc.

*

2

BLUETOOTH standard profiles indicate the 
purpose of BLUETOOTH communication 
between devices.

*

3

Codec: Audio signal compression and 
conversion format

*

4

Subband Codec

*

5

Advanced Audio Coding

You can connect a USB flash drive, 
Walkman®, or iPhone/iPad/iPod that is 
compatible with this unit.

MP3: 32/44.1/48 kHz, 16 - 320 kbps (CBR/
VBR)
AAC: 32/44.1/48/88.2/96 kHz, 16 - 320 kbps  
(CBR/VBR)
WMA: 32/44.1/48 kHz, 16 - 320 kbps (CBR/
VBR)
WAV: 32/44.1/48/88.2/96/176.4/192 kHz
(16/24 bit)
AIFF: 32/44.1/48/88.2/96/176.4/192 kHz (16/
24 bit)
FLAC: 32/44.1/48/88.2/96/176.4/192 kHz 
(16/24 bit)
ALAC: 32/44.1/48/88.2/96/176.4/192 kHz 
(16/24 bit)
DSD (DSF/DSDIFF): 2.8 MHz (1 bit)

High-speed

Mass Storage Class (MSC)

2.1 A MAX

You can connect a compatible device such 
as a PC, etc., to this unit using a USB cable 
(not supplied).

PCM: 44.1/48/88.2/96/176.4/192 kHz (16/
24/32bit)
DSD (DSF/DSDIFF): 2.8 MHz (1bit)

*

1

Compatibility with all encoding/writing 
software, recording devices and recording 
media cannot be guaranteed.

10BASE-T/100BASE-TX (Auto Polarity)

50 W

Less than 0.5 W

Less than 6 W

5 °C to 35 °C (41 °F to 95 °F)

US, Canadian

120 V AC, 60Hz

Other

220 V - 240 V AC, 50 Hz/60 Hz

Taiwan

110 V AC, 

50 Hz/60 Hz

ANALOG      3.5 mm stereo mini jack

Profile) /AVRCP (Audio Video Remote

SBC*

4

/ AAC*

5

/ LDAC*

6

Approx. 430 mm × 133 mm × 125 mm (169.3 
inches × 52.4 inches × 49.2 inches)

Approx. 4.7 kg (165.8 oz)

Remote control (RMT-CX9) (1)

(Other models)

AC power cord (mains lead) (2) (AEP, UK)

AAA size batteries for the remote control (2) 
Cleaning cloth (1)
Speaker grille detach tool (2)
Wi-Fi Startup Guide
Operating Instructions, Warranty card 

*

6

LDAC is an audio coding technology developed 
by Sony that enables the transmission of High-
Resolution (Hi-Res) Audio content, even over a 
BLUETOOTH connection. Unlike other 
BLUETOOTH compatible coding technologies 
such as SBC, it operates without any down-
conversion of the Hi-Res Audio content*

7

, and 

allows approximately three times more data*

8

than those other technologies to be transmitted 
over a BLUETOOTH wireless network with 
unprecedented sound quality, by means of 
efficient coding and optimized packetization.

*

7

Excluding DSD format contents

*

8

In comparison with SBC (Subband Coding) when 
the bitrate of 990kbps (96/48kHz) or 909kbps 
(88.2/44.1kHz) is selected

Operating Instructions 

(

Other models)

Warranty card (for customers in Canada) (1)

(US, CND)

(US, CND)

For customers in the UK, Ireland, Malta, 
Cyprus, and Hong Kong:
Use the AC power cord (mains lead) (A).
For safety reasons, the AC power cord 
(mains lead) (B) is not intended for the 
above countries/regions and shall therefore 
not be used there.

For customers in other countries/regions:
Use the AC power cord (mains lead) (B).

The AC power cord (mains lead) (B) is not 
supplied for customers in Hong Kong.

Design and specifications are subject to 
change without notice.

(A)

(B)

AC power cord*

1

 (1)

Plug adaptor*

2

 (1) (SP1)

*

1

The included number of items varies depending 
on the country/region.

*

2

This item is not included in some countries/
regions.

Warranty card*

2

 (1) 

(

AEP, UK,  AUS,  KR

)

 .............................................  

3

2-1. Disassembly 

Flow 

...........................................................   9

2-2. Grille 

Assy 

......................................................................  10

2-3. Bottom 

Panel 

Assy 

..........................................................  10

2-4. Baffl e Block, Rear Cabinet Block ...................................   11
2-5.  Speaker Wire (L-ch, R-ch) ..............................................   12
2-6.  Light Guide (C), LED Board ..........................................   13
2-7.  Satellite Cabinet (L, R) Block, Remote Board ...............   14
2-8.  Front Super Tweeter (2.2 cm) (SP1, SP2) .......................   15
2-9.  Loudspeaker (5.4 cm) (Midrange) (SP5, SP6) ...............   16
2-10.  Plate (U) (US, CND) .......................................................   17
2-11.  Subwoofer (94 mm) (SP7) ..............................................   17
2-12.  Loudspeaker (6.8 × 9.5 cm) Passive (SP3, SP4) ............   18
2-13.  Bluetooth Module (BT1) ................................................   18
2-14.  Flexible Flat Cable (10 Core) (FFC2) .............................   19
2-15.  Shield Plate (K) Block ....................................................   20
2-16. Card WLAN/BT Combo .................................................   21
2-17.  MAIN Board Block ........................................................   21
2-18.  NETWORK Board, MAIN Board ..................................   22
2-19.  Power Unit (PU1) ...........................................................   23
2-20. JACK Board ....................................................................   24
2-21.  Ferrite Core (FC1) ..........................................................   25
2-22.  AC Inlet (2P) (AC1) .......................................................   26

 ............................................................   27

4-1. Overall 

Section 

...............................................................  30

4-2.  Super Tweeter (Front) Section ........................................   31
4-3. Baffl e Section ..................................................................   32
4-4.  MAIN Board Section ......................................................   33
4-5.  Power Unit Section .........................................................   34
4-6.  Rear Cabinet Section ......................................................   35

 .......................................................   36

Windows, the Windows logo, and 
Windows Media are either registered 
trademarks or trademarks of Microsoft 
Corporation in the United States and/or 
other countries.

This product is protected by certain 
intellectual property rights of Microsoft 
Corporation. Use or distribution of such 
technology outside of this product is 
prohibited without a license from 
Microsoft or an authorized Microsoft 
subsidiary.

Apple, the Apple logo, AirPlay, iPad, 
iPhone, iPod, iPod classic, iPod nano, iPod 
touch, iTunes, Mac and OS X are 
trademarks of Apple Inc., registered in the 
U.S. and other countries. iPad Air and iPad 
mini are trademarks of Apple Inc.
App Store is a service mark of Apple Inc.
“Made for iPod,” “Made for iPhone,” and 
“Made for iPad” mean that an electronic 
accessory has been designed to connect 
specifically to iPod, iPhone, or iPad, 
respectively, and has been certified by the 
developer to meet Apple performance 
standards. Apple is not responsible for 
the operation of this device or its 
compliance with safety and regulatory 
standards. Please note that the use of this 
accessory with iPod, iPhone, or iPad may 
affect wireless performance.

“

” is a mark of the Wi-Fi Alliance.

Wi-Fi®, Wi-Fi Protected Access® and Wi-Fi 
Alliance® are registered marks of the Wi-Fi 
Alliance.

Wi-Fi CERTIFIED™, WPA™, WPA2™ and 
Wi-Fi Protected Setup™ are marks of the 
Wi-Fi Alliance.

“S-Master” is a trademark of Sony 
Corporation.

ClearAudio+ and 

 are 

trademarks of Sony Corporation.

The BLUETOOTH® word mark and logos 
are owned by the Bluetooth SIG, Inc. and 
any use of such marks by Sony 
Corporation is under license. Other 
trademarks and trade names are those of 
their respective owners.

The N-Mark is a trademark or registered 
trademark of NFC Forum, Inc. in the 
United States and in other countries.

Google Play and Android are trademarks 
of Google Inc.

Google Cast™ and the Google Cast Badge 
are trademarks of Google Inc.

“Xperia” and “Xperia Tablet” are 
trademarks of Sony Mobile 
Communications AB.

WALKMAN® and WALKMAN® logo are 
registered trademarks of Sony 
Corporation.

LDAC™ and LDAC logo are trademarks of 
Sony Corporation.

DLNA™, the DLNA Logo and DLNA 
CERTIFIED™ are trademarks, service 
marks, or certification marks of the Digital 
Living Network Alliance.

AOSS is a trademark of BUFFALO INC.

This product incorporates Spotify 
software which is subject to 3rd party 
licenses found here:
https://developer.spotify.com/esdk-
third-party-licenses/

Spotify and Spotify logos are trademarks 
of the Spotify Group.

The system names and product names 
indicated in this manual are generally the 
trademarks or registered trademarks of 
the manufacturer.
™ and ® marks are omitted in this manual.

“DSEE” and 

 are trademarks of 

Sony Corporation.

MPEG Layer-3 audio coding technology 
and patents licensed from Fraunhofer IIS 
and Thomson.

SAFETY  CHECK-OUT
After correcting the original service problem, perform the follow-
ing safety check before releasing the set to the customer:
Check the antenna terminals, metal trim, “metallized” knobs, 
screws, and all other exposed metal parts for AC leakage.
Check leakage as described below.

LEAKAGE  TEST
The AC leakage from any exposed metal part to earth ground and 
from all exposed metal parts to any exposed metal part having a 
return to chassis, must not exceed 0.5 mA (500 microamperes.). 
Leakage current can be measured by any one of three methods.
1.  A commercial leakage tester, such as the Simpson 229 or RCA 

WT-540A. Follow the manufacturers’ instructions to use these 
instruments.

2.  A battery-operated AC milliammeter. The Data Precision 245 

digital multimeter is suitable for this job.

3.  Measuring the voltage drop across a resistor by means of a 

VOM or battery-operated AC voltmeter. The “limit” indication 
is 0.75 V, so analog meters must have an accurate low-voltage 
scale. The Simpson 250 and Sanwa SH-63Trd are examples 
of a passive VOM that is suitable. Nearly all battery operated 
digital multimeters that have a 2 V AC range are suitable. (See 
Fig. A)

0  OR  DOTTED  LINE  

0  ON  THE  SCHEMATIC  DIAGRAMS  AND  IN  

0  SUR  

MODEL  IDENTIFICATION
Distinguish by model number label printed on the bottom side of 
the unit.

Note: The printed contents of following fi gure model number label may 

be different from the model number label of the unit.

DESTINATION  ABBREVIATIONS
The following abbreviations for model destinations are used in this 
service manual.

• Abbreviations
 AR  : 

Argentina 

model

 AUS : 

Australian 

model

  CH 

: Chinese model

  CND  : Canadian model
  KR 

: Korean model

  RU 

: Russian model

  SP1 

: Middle East, Malaysia, Singapore and African models

 TH  : 

Thai 

model

 TW  : 

Taiwan 

model

NOTE  OF  REPAIRING  THE  BOARDS
When boards installed in this unit are defective, it is replaced by 
the board. Replace the complete mounted board or the whole parts 
including the complete mounted board.

NOTE  OF  REPLACING  THE  COMPLETE  NETWORK  
BOARD  AND  CARD  WLAN/BT  COMBO
When needing to replace the complete NETWORK board or card 
WLAN/BT combo, be sure to carry out the following contents.

1.  Be sure to replace the complete NETWORK board and card 

WLAN/BT combo simultaneously.

2.  When replacing the complete NETWORK board and card 

WLAN/BT combo, peel the device ID label stuck on the bot-
tom side of the unit, and stick on the device ID label enclosed 
with the new part (Refer to the fi gure below).

1 Peel the device

2 Stick on the new 

Device ID:  XXXXXXXXXXXX
MAC1 :XX-XX-XX-XX-XX-XX
MAC2 :XX-XX-XX-XX-XX-XX

3.  When replacing the complete NETWORK board and card 

WLAN/BT combo, refer to “CHECKING OF NETWORK 
CONNECTION” on page 4.

4.  When replacing the complete NETWORK board and card 

WLAN/BT combo, the MAC address and DTCP-IP ID have 
been changed.

 

Print the page 5 and page 7, cut it, and hand over it to the cus-
tomer with the unit, when returning the unit that the repair is 
completed to the customer.

CHECKING  OF  NETWORK  CONNECTION
When replacing the following parts, be sure to carry out the net-
work connection check (wired/wireless).

Target parts:
• 

Complete NETWORK board and Card WLAN/BT combo

 

Note: Be sure to replace the two parts simultaneously.

• 

Complete MAIN board

• 

Rear cabinet assy (Including network antenna) (Ref. No. CAB1) 
(wireless LAN connection check only)

Necessary Equipment:
• 

Access point supporting WPS

Procedure:
1.  Check that network LAN cable is not connected to the unit.
2.  Touch the [?/1] button to turn the power on, and the [LINK] 

indicator blinks in orange.

3.  Check that the [LINK] indicator lights off.
4.  Press and hold the [WPS] button for about 2 seconds until beep 

sound occurs, and the [LINK] indicator blinks in orange.

5.  Press the [WPS] button on the access point.
6.  Wireless LAN connection is completed, and the [LINK] indi-

cator lights up in orange.

Note: Refer to “Operating Instructions” or “Wi-Fi Startup Guide” of this 

unit’s accessories for details.

Necessary Equipment:
• Router
• 

Network LAN cable

Procedure:
1.  Connect the unit to the router with the network LAN cable.
2.  Touch the [?/1] button to turn the power on, and the [LINK] 

indicator blinks in pink.

3.  Wired LAN connection is completed, and the [LINK] indicator 

lights up in pink.

Note: Refer to “Help Guide” of this unit for details.

THE  USER  REGISTRATION  DELETION  METHOD  OF  
SEN  SERVICE
By checking device ID, user registration of the SEN service of this 
unit can be force reset.
(Device ID is “the hexadecimal numbers of 12 digits”)
When this unit needs force reset, check device ID and consult with 
the service headquarters.

Procedure:
1.  Check the device ID label stuck on the bottom side of the unit.
2.  Record the device ID indicated on the device ID label by the 

memorandum etc.

 

(Device ID is “the hexadecimal numbers of 12 digits”)

Device ID:  XXXXXXXXXXXX
MAC1 :XX-XX-XX-XX-XX-XX
MAC2 :XX-XX-XX-XX-XX-XX