HCD-CZ1, NAS-CZ1 - Sony Audio Service Manual (repair manual). Page 8

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8
HCD-CZ1/NAS-CZ1
What is a FAVORITE PLAYLIST?
By registering tracks on your computer to a 
favorite list using this system, you can play back 
only the tracks you want to listen to. One 
favorite playlist can be created for each profile, 
and each favorite playlist can contain up to 100 
tracks.
To register tracks to a favorite 
playlist and playing
1
During the playback or play pause of the 
desired track, press FAVORITE ADD.
“FAVORITE” appears.
2
After “FAVORITE” disappears, repeat step 1 
to register the desired tracks.
Playing favorite playlist
1
Press NETWORK repeatedly to switch 
the function to MUSIC LIBRARY.
2
Press FAVORITE CALL.
Play starts. 
Tip
You can also play the favorite playlist through the 
following procedure:
1. Press LIBRARY MODE repeatedly until “
 
(Playlist mode)” appears.
2. Press ALBUM +/– repeatedly until “FAVORITE” 
appears.
To delete tracks from a favorite 
list
1
Press N or X to play or pause the track you 
want to delete from a favorite playlist.
2
Press FAVORITE DELETE.
“DELETE?” appears.
3
Press ENTER.
“Deleting” appears, then “Complete!” 
appears.
Notes
• If you edit a track in an album that is registered to a 
FAVORITE PLAYLIST on your computer, the track 
is erased from the FAVORITE PLAYLIST 
automatically. (except when you changed the track 
name)
• During the playback of a track in a favorite playlist, 
you cannot press FAVORITE ADD to register the 
track to a favorite playlist.
• When you press FAVORITE DELETE, the track is 
erased from the FAVORITE PLAYLIST but remains 
in the Music Library.
Listening to music in a 
favorite list
 
FAVORITE PLAYLIST Registration/
FAVORITE PLAYLIST Play
FAVORITE 
DELETE
1
FAVORITE 
CALL
ENTER
Should you encounter a problem with your 
system, do the following:
1
Make sure the power cord is correctly and 
firmly connected.
2
Find your problem in the troubleshooting 
checklist below and take the indicated 
corrective action.
If the problem persists after doing all of the 
above, consult your nearest Sony dealer.
General
The display starts flashing as soon as you 
plug in the power cord even though you have 
not turned on the system (see step 2 of 
“Connecting power cord” (page 13)).
  P ress ?/1 while the system is off. The 
demonstration disappears.
The radio presetting is canceled.
  R edo “Presetting radio stations” (page 24).
There is no sound.
  P ress VOL + or VOLUME + on the system.
  M ake sure the headphones are not connected.
There is severe hum or noise.
  M ove  the system away from the source of noise.
  C onnect the system to a different wall outlet.
  I nstall a noise filter (commercially available) to 
the power cord. 
The remote does not function.
  R emove the obstacle.
  M ove
 
the remote closer to the system.
  P oint
 
the remote at the system’s sensor.
  R eplace the CR2025 battery.
  L ocate the system away from the fluorescent light.
The system can not be turned on even though 
you have pressed 
?/1.
  M ake  sure the power cord is connected to a wall 
outlet.
The color irregularity on a TV screen appears.
  T urn  off the TV set once, then turn it on after 15 
to 30 minutes. If the color irregularity still 
persists, place the speakers farther away from the 
TV set.
Network
The desired server cannot be found.
• Check the network settings on your computer.
• Start up the server you want to use on your 
computer.
• Check the network settings.
• Set the broadband router or hub again correctly. 
For details, see the instruction manual of the 
broadband router or hub.
• When  setting a firewall other than that provided 
with the OS, refer to Troubleshooting in the 
Installation Manual included on the supplied 
CD-ROM.
• Reduce the number of servers that can be 
connected to 10 servers or less (page 21).
• Replace the Ethernet cable with a new one.
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
Tracks registered to a server cannot be 
selected by the system.
• Track selection, playback and other operations on 
the system side may not be possible for servers 
other than M-crew Server (page 13).
The sound skips.
  S ound skipping may occur in the following cases:
– When music is being recorded onto the server
– When the computer is running many 
applications
– When the network status is crowded
– When  multiple systems are performing 
playback simultaneously
Track names are not displayed.
• Some types of input characters cannot be 
displayed by the system, even if they can be 
registered and displayed on the server.
Operation commands take time.
• Depending on the condition of the server, it may 
take a while until operation proceeds. For 
example, when there is no response after pressing  
m/M, keep pressing m/M for a while. 
Afterwards, operation sould begin.
Troubleshooting
Problems and remedies
CD/MP3 player
Abnormal noise is produced.
• Check whether a disc that the system cannot play 
is loaded.
Play does not start.
• Check whether a disc is loaded. The disc indicator 
lights when a disc is loaded.
• Wipe  the disc clean (page 34).
• Replace the disc.
• Place a disc that this system can play.
• Place the disc correctly.
• Remove the disc and wipe away the moisture on 
the disc, then leave the system turned on for a few 
hours until the moisture evaporates.
• Press N to start play.
The sound skips.
• Wipe  the disc clean (page 34).
• Replace the disc.
• Try moving the system to a place without 
vibration (e.g., on top of a stable stand).
MP3 audio track cannot be played back.
• Recording was not performed according to the 
ISO9660 level 1 or level 2 format, or Joliet in the 
expansion format.
• The MP3 audio track does not have the extension 
“.MP3”.
• The  data  is not stored in MP3 format.
• Discs  containing files other than MPEG1, 2, 2.5 
Audio Layer-3 files cannot be played.
MP3 audio tracks take longer to play back than 
others.
• After the system reads all tracks on the discs, 
playback may take more time than usual if:
– the number of albums or tracks on the disc is 
very large.
– the  album  and track organization structure is 
very complex.
The album title, track title and ID3 tag do not 
appear correctly.
• Use a disc that conforms with ISO9660 level 1, 
level 2, or Joliet in the expansion format.
• The disc ID3 tag is not ver. 1 or ver. 2.
Tuner
Severe hum or noise.
Stations cannot be received.
• Set the proper band and frequency (page 24).
• Connect the antenna properly (page 11).
• Find a place and an orientation that provide good 
reception, then set up the antenna again. If you 
cannot obtain good reception, we recommend you 
connect a commercially available external 
antenna.
• The supplied FM lead antenna receives signals 
along its entire length, so make sure you extend it 
fully.
• Locate the antennas as far away from the speaker 
cords as possible.
• Consult your nearest Sony dealer if the supplied 
AM antenna has come off the plastic stand.
• Try turning off surrounding electrical equipment.
A stereo FM program cannot be received in 
stereo.
• Press FM MODE until “MONO” disappears.
Optional components
There is no sound.
• Refer to General items “There is no sound.” and 
check the condition of the system.
• Connect the component properly (page 30) while 
checking:
– if  the  cords are connected properly.
– if the cord plugs are firmly inserted all the way.
• Turn on the connected component.
• Refer to the operating instructions supplied with 
the connected component and start playing.
• Press FUNCTION repeatedly to select 
“ANALOG IN” (page 30).
The sound is distorted.
• Set  the  volume of the connected component 
lower.
If the system still does not 
operate properly after performing 
the above measures, reset the 
system as follows:
1
Disconnect the power cord.
2
Reconnect the power cord.
3
Press ?/1 to turn on the system.
4
Press x, USER PROFILE 5 and POWER, 
on the system at the same time.
The system is reset to the factory settings. You 
should set the settings you made, such as the 
preset stations.
If a message appears while using the system, 
follow the procedures below to correct the 
problem.
Network
Cannot Play
• The track cannot be played in the following cases:
– Sampling Rate is other than 32 kHz, 44.1 kHz, 
48 kHz.
– The track is not being streamed by linear PCM.
– The track is other than one channel or two 
channel.
– The  track sampling bits are other than 16 bits.
– The  server  status is busy.
Check Network
• Check  that the Ethernet cable between the system 
and the hub or router is firmly connected.
• Check that the hub or router is turned on.
IP Conflict
• Set the IP addresses of the system and other 
devices on the network so that there is no 
duplication (page 20).
No album
• Register the track as instructed by the operation 
manual of the connected server.
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
No Server
• Start up the server. M-crew Server can be started 
up by the following method:
Right-click the task tray icon, then click “Start 
Music Service” in the menu.
• M-crew Server may not be recognizing the 
system. Follow the procedure below and check 
whether M-crew Server is recognizing the system:
1. Click [Start] – [All Programs] – [M-crew 
Server] – [TOOLS] – [EQUIPMENT LIST] in 
that order.
2. If the server name is not present in the list that 
appears in step 1, device registration must be 
performed. For details, see the Help or Install 
Manual within M-crew Server.
• When  setting a firewall other than that provided 
with the OS, refer to Troubleshooting in the 
Installation Manual included on the supplied 
CD-ROM.
• Perform the TCP/IP settings correctly for the 
system and the computer (page 20).
Select Server
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
Server Error
• Follow the procedure below and reconnect to the 
server.
1. Select “MEDIA SERVERS?” in the network 
menu (page 19), then press ENTER.
2. Press ./> repeatedly to select the 
desired media server, then press ENTER.
Server Close
• Start up the server. M-crew Server can be started 
up by the following method:
Right-click the task tray icon, then click “Start 
Music Service” in the menu.
• When you want to change the computer’s network 
settings, restart the server on this system. This 
message disappears after a short time.
WebRadio Error
• Register a station that can be played back on M-
crew Server.
• Connection may be difficult depending on the 
internet line status. Wait a bit and then perform the 
operation again.
CD/MP3
No Disc
• There is no disc in the player.
Messages
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