Read Sony DVP-NC615 / DVP-NC655P / HT-5500D Service Manual online
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The disc does not play.
, The disc is turned over.
Insert the disc with the playback side facing
down on the disc tray.
down on the disc tray.
, The disc is skewed.
, The player cannot play certain discs (page 7).
, The region code on the DVD does not match
the player.
, Moisture has condensed inside the player
(page 3).
, The player cannot play CD-Rs, CD-RWs,
DVD-Rs, or DVD-RWs (video mode) that
are not finalized (page 7).
are not finalized (page 7).
The following message appears when you
play a DATA CD.
“Data error”
play a DATA CD.
“Data error”
, The MP3 audio track you want to play is
broken.
, The data is not MPEG1 Audio Layer 3 data.
The MP3 audio track cannot be played
(page 35).
(page 35).
, The DATA CD is not recorded in the MP3
format that conforms to ISO9660 Level 1/
Level 2 or Joliet.
Level 2 or Joliet.
, The MP3 audio track does not have the
extension “.MP3.”
, The data is not formatted in MP3 even
though it has the extension “.MP3.”
, The data is not MPEG1 Audio Layer 3 data.
, The player cannot play audio tracks in
MP3PRO format.
The title of the MP3 audio album or track
is not correctly displayed.
is not correctly displayed.
, The player can only display numbers and
alphabet. Other characters are displayed as
asterisks.
asterisks.
The disc does not start playing from the
beginning.
beginning.
, Program Play, Shuffle Play, Repeat Play, or
A-B Repeat Play has been selected (page
37).
37).
, Resume play has taken effect (page 32).
The player starts playing the disc
automatically.
automatically.
, The disc features an auto playback function.
, “AUTO PLAY” in “CUSTOM SETUP” is
set to “ON” (page 64).
Playback stops automatically.
, While playing discs with an auto pause
signal, the player stops playback at the auto
pause signal.
pause signal.
You cannot perform some functions such
as Stop, Search, Slow-motion Play,
Repeat Play, Shuffle Play, or Program
Play.
as Stop, Search, Slow-motion Play,
Repeat Play, Shuffle Play, or Program
Play.
, Depending on the disc, you may not be able
to do some of the operations above. See the
operating manual that comes with the disc.
operating manual that comes with the disc.
The language for the sound track cannot
be changed.
be changed.
, Try using the DVD’s menu instead of the
direct selection button on the remote (page
33).
33).
, Multilingual tracks are not recorded on the
DVD being played.
, The DVD prohibits the changing of the
language for the sound track.
The subtitle language cannot be changed
or turned off.
or turned off.
, Try using the DVD’s menu instead of the
direct selection button on the remote (page
33).
33).
, Multilingual subtitles are not recorded on
the DVD being played.
, The DVD prohibits the changing of the
subtitles.
The angles cannot be changed.
, Try using the DVD’s menu instead of the
direct selection button on the remote (page
33).
33).
, Multi-angles are not recorded on the DVD
being played.
, The angle can only be changed when the
“ANGLE” indicator lights up on the front
panel display (page 10).
panel display (page 10).
, The DVD prohibits changing of the angles.
The player does not operate properly.
, When static electricity, etc., causes the
player to operate abnormally, unplug the
player.
player.
Nothing is displayed on the front panel
display.
display.
, “DIMMER” in “CUSTOM SETUP” is set
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to “OFF.” Set “DIMMER” to “BRIGHT” or
“DARK” (page 64).
“DARK” (page 64).
5 numbers or letters are displayed on the
screen and on the front panel display.
screen and on the front panel display.
, The self-diagnosis function was activated.
(See the table on page 70.)
The disc tray does not open and “LOCKED”
appears on the front panel display.
appears on the front panel display.
, Child Lock is set (page 30).
The disc tray does not open and “TRAY
LOCKED” appears on the front panel
display.
LOCKED” appears on the front panel
display.
, Contact your Sony dealer or local
authorized Sony service facility.
Self-diagnosis Function
(When letters/numbers appear in the
display)
When the self-diagnosis function is activated
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
to prevent the player from malfunctioning, a
five-character service number (e.g., C 13 50)
with a combination of a letter and four digits
appears on the screen and the front panel
display. In this case, check the following
table.
First three
characters of
the service
number
characters of
the service
number
Cause and/or corrective
action
action
C 13
The disc is dirty.
, Clean the disc with a soft
cloth (page 8).
C 31
The disc is not inserted
correctly.
correctly.
, Re-insert the disc
correctly.
E XX
(xx is a number)
(xx is a number)
To prevent a malfunction, the
player has performed the
self-diagnosis function.
player has performed the
self-diagnosis function.
, Contact your nearest
Sony dealer or local
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
authorized Sony service
facility and give the 5-
character service number.
Example: E 61 10
71
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Glossary
Chapter (page 10)
Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.
Sections of a picture or a music feature that
are smaller than titles. A title is composed of
several chapters. Depending on the disc, no
chapters may be recorded.
Dolby Digital (page 24, 66)
Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
Dolby Digital provides the same 5.1 discrete
channels of high quality digital audio found in
Dolby Digital cinema audio systems. Good
channel separation is realized because all of
the channel data are recorded discretely and
little deterioration is realized because all
channel data processing is digital.
Digital audio compression technology
developed by Dolby Laboratories. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
Dolby Digital provides the same 5.1 discrete
channels of high quality digital audio found in
Dolby Digital cinema audio systems. Good
channel separation is realized because all of
the channel data are recorded discretely and
little deterioration is realized because all
channel data processing is digital.
Dolby Surround (Pro Logic) (page 23)
Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the Pro Logic process
outputs the front, center and rear signals. The
rear channel is monaural.
Audio signal processing technology that
Dolby Laboratories developed for surround
sound. When the input signal contains a
surround component, the Pro Logic process
outputs the front, center and rear signals. The
rear channel is monaural.
DTS (page 24, 67)
Digital audio compression technology that
Digital Theater Systems, Inc. developed. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
DTS provides the same 5.1 discrete channels
of high quality digital audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.
Digital audio compression technology that
Digital Theater Systems, Inc. developed. This
technology conforms to 5.1-channel surround
sound. The rear channel is stereo and there is
a discrete subwoofer channel in this format.
DTS provides the same 5.1 discrete channels
of high quality digital audio.
Good channel separation is realized because
all of the channel data is recorded discretely
and little deterioration is realized because all
channel data processing is digital.
DVD (page 7)
A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7
times that of a CD. The data capacity of a
double-layer and single-sided DVD is 8.5
GB, a single-layer and double-sided DVD is
9.4 GB, and double-layer and double-sided
DVD is 17GB.
The picture data uses the MPEG 2 format, one
of the worldwide standards of digital
compression technology. The picture data is
compressed to about 1/40 (average) of its
original size. The DVD also uses a variable
rate coding technology that changes the data
to be allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more real audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.
A disc that contains up to 8 hours of moving
pictures even though its diameter is the same
as a CD.
The data capacity of a single-layer and single-
sided DVD is 4.7 GB (Giga Byte), which is 7
times that of a CD. The data capacity of a
double-layer and single-sided DVD is 8.5
GB, a single-layer and double-sided DVD is
9.4 GB, and double-layer and double-sided
DVD is 17GB.
The picture data uses the MPEG 2 format, one
of the worldwide standards of digital
compression technology. The picture data is
compressed to about 1/40 (average) of its
original size. The DVD also uses a variable
rate coding technology that changes the data
to be allocated according to the status of the
picture. Audio information is recorded in a
multi-channel format, such as Dolby Digital,
allowing you to enjoy a more real audio
presence.
Furthermore, various advanced functions
such as the multi-angle, multilingual, and
Parental Control functions are provided with
the DVD.
Index (CD)/Video Index (VIDEO CD) (page
10)
A number that divides a track into sections to
easily locate the point you want on a CD or
VIDEO CD. Depending on the disc, no index
may be recorded.
10)
A number that divides a track into sections to
easily locate the point you want on a CD or
VIDEO CD. Depending on the disc, no index
may be recorded.
MPEG audio (page 24, 67)
International standard coding system used to
compress audio digital signals authorized by
ISO/IEC. MPEG 1 conforms to up to 2-
channel stereo. MPEG 2, used on DVDs,
conforms to up to 7.1-channel surround.
International standard coding system used to
compress audio digital signals authorized by
ISO/IEC. MPEG 1 conforms to up to 2-
channel stereo. MPEG 2, used on DVDs,
conforms to up to 7.1-channel surround.
Scene (page 10)
On a VIDEO CD with PBC (playback
control) functions, the menu screens, moving
pictures and still pictures are divided into
sections called “scenes.”
On a VIDEO CD with PBC (playback
control) functions, the menu screens, moving
pictures and still pictures are divided into
sections called “scenes.”
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Title (page 10)
The longest section of a picture or music
feature on a DVD, movie, etc., in video
software, or the entire album in audio
software.
The longest section of a picture or music
feature on a DVD, movie, etc., in video
software, or the entire album in audio
software.
Track (page 10)
Sections of a picture or a music feature on a
CD or VIDEO CD (the length of a song).
Sections of a picture or a music feature on a
CD or VIDEO CD (the length of a song).
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