LC-37X20E (serv.man10) - Sharp TV User Guide / Operation Manual. Page 39

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Appendix
Troubleshooting
Problem
Possible Solution
• No power.
•  Check if you pressed 
B on the remote control unit.
    If the indicator on the TV lights up red, press 
B. 
•  Is the AC cord disconnected?
•  Check if you pressed 
a on the TV.
•  Unit cannot be operated.
•  External influences such as lightning, static electricity, etc., may cause  improper 
operation. In this case, operate the unit after first turning the power off, or 
unplugging the AC cord and re-plugging it in after 1 or 2 minutes.
•  Remote control unit does not 
operate.
•  Are batteries inserted with polarity (
e, f) aligned?
•  Are batteries worn out? (Replace with new batteries.)
•  Are you using it under strong or fluorescent lighting?
•  Is a fluorescent light illuminated onto the remote control sensor? 
•  Picture is cut off.
•  Is the image position correct?
•  Are screen mode adjustments (WIDE MODE) such as picture size made correctly? 
(Pages 29 and 33)
•  Strange colour, light colour, or 
dark, or colour misalignment.
•  Adjust the picture tone.
•  Is the room too bright? The picture may look dark in a room that is too bright.
•  Check the colour system setting. (Pages 27 and 32)
•  Power is suddenly turned off.
•  The unit’s internal temperature has increased.
    Remove any objects blocking the vent or clean.
•  Is the sleep timer set? Select “Off” from the “Sleep Timer” menu. (Page 26)
•  Is “No signal off” activated?
•  No picture.
•  Are connections to external equipment correct? (Pages 15-17)
•  Is the input signal type selected correctly after connection? (Page 32)
•  Is the correct input source selected? (Page 10)
•  Is a non-compatible signal being input? (Page 36)
•  Is the picture adjustment correct? (Pages 24-25)
•  Is the antenna connected properly? (Page 8)
•  Is “On” selected in “Audio Only”? (Page 30)
•  No sound.
•  Is the volume too low?
•  Make sure that headphones are not connected.
•  Check if you pressed 
e on the remote control unit.
•  The TV sometimes makes a 
cracking sound.
•  This is not a malfunction. This happens when the cabinet slightly expands and 
contracts according to change in temperature. This does not affect the TV’s 
performance.
Information on the software license for this product
Software composition
  The software included in this product is comprised of various software components whose individual copyrights are held by SHARP or by 
third parties.
Software developed by SHARP and open source software
  The copyrights for the software components and various relevant documents included with this product that were developed or written 
by SHARP are owned by SHARP and are protected by the Copyright Act, international treaties, and other relevant laws. This product also 
makes use of freely distributed software and software components whose copyrights are held by third parties. These include software 
components covered by a GNU General Public License (hereafter GPL), a GNU Lesser General Public License (hereafter LGPL) or other 
license agreement.
Obtaining source code
  Some of the open source software licensors require the distributor to provide the source code with the executable software components. 
GPL and LGPL include similar requirements. For information on obtaining the source code for the open source software and for obtaining the 
GPL, LGPL, and other license agreement information, visit the following website:
 http://www.sharp-eu.com/gpl/
  We are unable to answer any questions about the source code for the open source software. The source code for the software components 
whose copyrights are held by SHARP is not distributed.
Acknowledgements
  The following open source software components are included in this product:
  • linux kernel • modutils • glibc • zlib • libpng
Cautions regarding use in high and low temperature environments
•  When the unit is used in a low temperature space (e.g. room, office), the picture may leave trails or appear slightly delayed. 
This is not a malfunction, and the unit will recover when the temperature returns to normal.
•  Do not leave the unit in a hot or cold location. Also, do not leave the unit in a location exposed to direct sunlight or near a 
heater, as this may cause the cabinet to deform and the LCD panel to malfunction.
 Storage 
temperature: 
e5°C to e35°C.
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