LC-32P50E. Version 1.1 - Sharp TV Handy Guide. Page 8

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Applicable models: All current models of screen size greater than 22 inches: 

Geographical Areas Covered
UK mainland.

Warranty Service Arrangements
Our Service Company, Sharpserv (Tel: 0870 787 4837) will make arrangements directly with
the end-user to dispatch an engineer to site, to affect an on-site repair. In the event of being
unable to complete an onsite repair, the call will be rebooked with Sharpserv’s Call Centre
and a fresh arrangement will be made to deliver and perform a basic install (4) of an
exchange product directly with the end-user. This will be done in conjunction to the collecting
of the faulty product.
At all times the Sharpserv will repair the product in accordance with the warranty terms &
conditions

Applicable models: All current models of screen size greater than 22 inches:

Geographical Areas Covered
Northern Ireland; Republic of Ireland; Orkney & Shetland Isles; Isle-of-Man & Isle-of-Wight (1)

Warranty Service Arrangements
The retailer should arrange collection of the product from the end-user utilising a purpose-
built flight case supplied by our Service Company Sharpserv (Tel. 0870 787 44837).
Sharpserv will collect the product from the retailer, repair in accordance with the warranty
terms & conditions and return it to the retailer. The retailer will return the product to the end-
user in the flight case and advise Sharpserv when the empty flight case is available for
collection from the retailer’s premises. Sharp reserves the right to charge the retailer for the
full cost of replacing the flight case in the event of non-return.

Notes:
(1) Warranty cover in the Channel Islands will differ from all other areas and will only be
provided by the Sharp approved Service Centres listed below. For further details on the
service arrangements, please contact the relevant Service Company directly.
(2) Product will be exchanged for a ‘Factory Refurbished’ product. The standard of these will
be of a product that is fully operational and technically flawless but may have a minor
cosmetic fault which has been rectified prior to the exchange.
(3) For 22 inch models, specialised packing will be brought by the courier at the time of
collection and a short wait period will be allowed whilst the end-user packs the product
accordingly.
(4) Basic installation is limited to less than a distance of 1.5 metres from the floor to the
bottom of the LCD screen. Specialised installations are not covered and under such
circumstances, any De-commissioning or Re-installation is the sole responsibility of the
retailer.