MX-PEX2 (serv.man2). Updated November 2006 - Sharp Copying Equipment Service Manual (repair manual). Page 91

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87
Error codes and conditions
Printing (continued)
Print quality is poor.
Missing or outdated printer
description file
Make sure that the appropriate printer description file 
is installed. 
For information about printer files, see Printing 
from Windows 
or Printing from Mac OS on the 
User Documentation CD. 
Application cannot find the 
appropriate printer description file
Problem with the MFP
Test the MFP and service if necessary (see the service 
documentation that accompanies the MFP).
Out of calibration or calibration 
information/curves on the active 
partition are corrupted
1. Start ColorWise Pro Tools from a client computer, click 
the Calibrator icon, and then click Restore Device in the 
Calibrator window.
Restore Device restores the Fiery X3eTY2 calibration 
information to factory defaults.
If restoring default calibration does not solve the problem, 
service the MFP.
2. If restoring default calibration fixes the color quality, 
the custom calibration may have been the cause of the 
problem. Request that the site administrator recalibrate 
the Fiery X3eTY2 (for details, see Color Printing 
on the 
User Documentation CD).
3. If the problem persists after recalibration, the calibration 
information on the HDD may be corrupt. Reinstall system 
software.
4. If the problem persists after recalibration, the calibration 
information on the HDD may be corrupt. Reinstall system 
software.
5. If the problem persists, the HDD may be corrupt. 
Verify that all HDD cabling is correct.
6. If HDD cabling is correct, replace the HDD.
T
ABLE
 B
Fiery X3eTY2 error codes and conditions (Continued)
Symptom
Possible cause
Suggested action 
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