MX-PE10 FIERY (serv.man2). Service Manual - Sharp Copying Equipment Service Manual (repair manual). Page 97

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T
ROUBLESHOOTING
96
Startup (continued)
Fiery Server is getting 
power, but the control 
panel is black.
• UIB cable is not connected to the 
motherboard, the user interface board, 
or both
• Faulty UIB cable
• Faulty user interface board
1 Recheck all cables and connections.
2 Use a different UIB cable.
3 If the problem persists and you have verified that the 
power supply and motherboard are functioning properly as 
described earlier, replace the user interface board (see 
page 44
).
Following installation of a 
new user interface board, 
the control panel remains 
blank, yet backlit, for 
more than five minutes. 
System software requires an additional 
reboot to synchronize with the firmware 
on the new user interface board.
Wait five minutes, power off using the power button, 
wait 10 seconds, and then press the power button to 
power on again.
NOT following 
installation of a new user 
interface board, system 
stops responding at this 
screen:
Possibly one of the following:
• Faulty BIOS
• Faulty motherboard
1 Recheck all cables and connections.
2 Reboot the Fiery Server.
3 If the problem persists, replace the motherboard
(see 
page 53
).
System stops responding at 
this screen:
Problem with the Fiery application.
1 Recheck all cables and connections.
2 Reboot the Fiery Server.
3 If the problem persists, restore the backup, or reinstall 
system software (see 
page 83
).
Symptom
Possible cause
Suggested action 
Activity light status:
Off.
Activity light status:
N/A.
Activity light status:
Off.
S T A R T I N G   U P . . .
Activity light status:
Blinking green.
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