MX-NB10 (serv.man6). Service Manual. - Sharp Copying Equipment Service Manual (repair manual). Page 9

TROUBLE CODE

4 – 1

If a transmission error occurs when you send a scanned image, a mes-

sage informing you of the error and an error code will appear in the dis-
play on the machine.

The system settings allow the administrator of the machine to enable
and disable functions to suit the needs of the workplace. This chapter
explains the system settings for the network scanner functions.

Note: For the initial administrator password set at the factory, see

"PROGRAMMING AN ADMINISTRATOR PASSWORD" in the
"System settings guide".

The system settings for the network and printer functions are shown in

the following table.

Factory default settings are indicated in bold.

1. Press the [SPECIAL FUNCTION] key.

The special function screen will appear.

2. Select "SYSTEM SETTINGS" with the [c] or [b] key.

3. Press the [OK] key.

The administrator password entry screen appears.

4. Enter the administrator password with the numeric keys.

• "*" will appear for each digit will enter.

•  The mode selection screen will appear.

5. Select the desired mode with the [c] or [b] key.

6. Press the [OK] key.

The settings of the selected mode will appear.

Example: The screen when "SCANNER" is selected.

Error 

Code

Solution

CE-00

CE-01

Turn off the power and then turn it back on. Consult with
your network administrator to make sure that no problems
exist on the network or in the server. If the error is not
cleared after turning the power off and on, turn off the power
and contact your dealer.

CE-02

CE-04

The scanned image was not sent because a connection to
the server could not be established. Make sure that the
SMTP server settings or Scan to FTP destination settings in
the Web page are correct.
The procedure for configuring the SMTP server is explained
in "VARIOUS SERVER SETTINGS", and the procedure for
editing Scan to FTP destination information is explained in
"Editing and deleting programmed transmission destina-
tions". For information on the settings to be entered, see
Help in the Web page.

CE-03

The scanned image was not sent because the server was
busy or there was too much traffic on line. Wait briefly and
then try again.

CE-05

The scanned image was not sent because the directory of the
destination FTP server was not correct. Make sure that the cor-
rect FTP server information is configured in the Web page.

CE-09

The size of the scanned image file exceeds the limit set in
"Maximum Size of E-mail attachments" in the Web page.
Reduce the number of original pages scanned into the file, or
change the limit set in "Maximum Size of E-mail attachments".

CE-11

The memory became full during scanning. Scan less pages,
lower the resolution, or change the color mode so that the
file size is smaller, and try scanning again.

CE-12

The maximum number of destinations of a global address
search has been exceeded. Increase the number of search
characters to narrow the range of the global address search.

Mode

System

settings

Settings

Explanation

SCANNER DISABLE

U S B
SCAN

YES, NO

S e l e c t   w h e t h e r   o r   n o t
scanning from a computer
a n d   s c a n n i n g   f ro m  t h e
m a c h i n e   a r e   d i s a b l e d
when a USB connection is
used.
When "YES" is selected,
USB scanning is disabled.

N E W
DEFAULT

COLOR MODE

This is used to change the
d e fa u lt   s e tt in g s   fo r   th e
color mode, format, and
resolution.

FORMAT

RESOLUTION

EXPOSURE
COLOR MODE

PAPE

RESOLUT

COPY
SCAN

SPECIAL

FUNCTION

LINE

DATA

DATA

ON LINE

PQ

ACC

LEX SCAN
LEX SCAN

UPLEX

 SPECIAL FUNCTION
  PAPER SIZE SET
  DISPLAY CONTRAST
  TOTAL COUNT

SYSTEM SETTINGS

GHI

PQRS

BACK

OK

AN

X

Enter admin
password.

ADMIN PASSWORD:

ABC

DEF

JKL

GHI

MNO

TUV

PQRS

WXYZ

@.-_

READ-END

ACC. #-C

INTERRU

 MODE SELECT

CHANGE ADMIN PW

  COPIER
  PRINTER
  SCANNER

 MODE SELECT
  CHANGE ADMIN PW
  COPIER
  PRINTER

SCANNER

 MODE SELECT
  CHANGE ADMIN PW
  COPIER
  PRINTER

SCANNER

OK

 SCANNER

DISABLE USB SCAN

  INITIAL COND.