Read Sharp MX-M364N / MX-565N Handy Guide online
Trouble Codes
46
SHARP
Document Solution Centre
A0
01 PCU ROM abnormality
02 SCU ROM abnormality
04 ACU/ACRE expansion ROM error
15 Incompatible DSK Boot and program
02 SCU ROM abnormality
04 ACU/ACRE expansion ROM error
15 Incompatible DSK Boot and program
firmware version
17 UI data & CPU firmware inconsistency.
20 Firmware & EEPROM conflict (MFP)
21 Firmware & EEPROM conflict (PCU)
22 Firmware & EEPROM conflict (SCU)
20 Firmware & EEPROM conflict (MFP)
21 Firmware & EEPROM conflict (PCU)
22 Firmware & EEPROM conflict (SCU)
C1
10 Main charger trouble
C4
20 Primary transfer output trouble
CE
00 Network communication error
01 Network card is not installed or defective
02 FTP or Mail server is not found
03 Specified server does not correspond
01 Network card is not installed or defective
02 FTP or Mail server is not found
03 Specified server does not correspond
during transmission
04 Invalid account/password (FTP server)
05 Invalid directory entered (FTP server)
06 Specified mail server (POP3) is not found
07 Invalid server account or password
08 The specified mail server (POP3) suspends
05 Invalid directory entered (FTP server)
06 Specified mail server (POP3) is not found
07 Invalid server account or password
08 The specified mail server (POP3) suspends
response
E6
10 Shading error (Black correction)
11 Shading error (White correction)
14 CCD-ASIC error
11 Shading error (White correction)
14 CCD-ASIC error
E7
01 MFP image data trouble.
02 HDD trouble when the mirroring kit is
02 HDD trouble when the mirroring kit is
installed.
03 HDD trouble.
04 HDD-ASIC error.
07 SD Card error
10 Shading trouble (Black correction).
11 Shading trouble (White correction).
14 CCD-ASIC communication error.
20 LSU laser detection error (K).
04 HDD-ASIC error.
07 SD Card error
10 Shading trouble (Black correction).
11 Shading trouble (White correction).
14 CCD-ASIC communication error.
20 LSU laser detection error (K).
E7
21 LSU laser deterioration trouble
24 LSU LD driver error (K)
28 LSU-PCU connection trouble
29 LSU-ASIC frequency abnormality.
42 Image data trouble (ACRE - ASIC)
46 Image data decode error ( ACRE)
47 MFP & ACRE firmware inconsistency
48 Scanner expansion PWB (ACRE) memory
24 LSU LD driver error (K)
28 LSU-PCU connection trouble
29 LSU-ASIC frequency abnormality.
42 Image data trouble (ACRE - ASIC)
46 Image data decode error ( ACRE)
47 MFP & ACRE firmware inconsistency
48 Scanner expansion PWB (ACRE) memory
error
49 Watermark data error
50 Firmware & PWB combination error
55 PWB information SUM error (engine
50 Firmware & PWB combination error
55 PWB information SUM error (engine
detection)
60 MFP combination error (Firmware/PWB)
61 MFP-PCU combination error
80 MFP-SCU communication trouble.
89 Communication error between MFP PWB
61 MFP-PCU combination error
80 MFP-SCU communication trouble.
89 Communication error between MFP PWB
CPU and energy saving NIC controller.
90 MFP-PCU communication trouble.
91 Fax reception image data error
92 Copy image data error
93 Image data process error.
94 Image data process error (import data)
95 MFP PWB DIMM memory check error
91 Fax reception image data error
92 Copy image data error
93 Image data process error.
94 Image data process error (import data)
95 MFP PWB DIMM memory check error
(SoC)
96 MFP PWB DIMM memory check error
(ASIC).
A0 LSU LD PWB EEPROM R/W error (K)
A5 Mirror kit HDD installation error
A6 Compact Flash memory trouble
A5 Mirror kit HDD installation error
A6 Compact Flash memory trouble
EE
EC Auto DV adjustment trouble.
EL Auto DV adjustment trouble
(over toned).
EU Auto DV adjustment trouble
(under toned).
F1
00 Finisher-PCU PWB communication error.
03 Finisher exit roller lifting operation trouble
08 Finisher staple shift motor trouble.
10 Finisher staple operation trouble.
11 Finisher grip operation trouble.
15 Finisher exit tray lift operation trouble.
19 Finisher alignment operation trouble F.
20 Finisher alignment operation trouble R
21 Finisher interface fan motor trouble.
22 Finisher rear edge assist motor trouble
03 Finisher exit roller lifting operation trouble
08 Finisher staple shift motor trouble.
10 Finisher staple operation trouble.
11 Finisher grip operation trouble.
15 Finisher exit tray lift operation trouble.
19 Finisher alignment operation trouble F.
20 Finisher alignment operation trouble R
21 Finisher interface fan motor trouble.
22 Finisher rear edge assist motor trouble
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