MX-6580N, MX-7580N. MX7580N - Handy Guide Version November 2017 - NOTE - Handy Guides are NOT a substitute for Service Manuals and Parts Guides - Sharp Copying Equipment Handy Guide. Page 74

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REPAIR HINTS 
SHARP  
 
MX-6580N/7580N Handy Guide Nov’17 
SHARP Office Solutions Group 
Page 74
/76 
 
GENERAL SPECIFICATION
 
Query 
Within Job Status display, is it possible to view 
Estimate Job Start Time? 
Advice 
To enable this function, change 
SIM55-03 SW35-1 from 0 (default) to 1. 
 
Query 
Unable to print via USB Host Port 
Advice 
As default, the USB Host port is disabled. 
Enable using SIM26-50 – Item I 
 
GENERAL / MISC
 
Query 
What is the part code for the optional RS232 
Connector PWB Unit that attaches to the SCN-
MFP PWB? 
Advice 
DUNT-9009DS11 
 
Query 
Unable to print via USB Host Port 
Advice 
As default, the USB Host port is disabled. 
Enable using SIM26-50 – Item I 
 
Query 
Unable to perform scanner (CCD) colour 
balance & gamma adjustment using SIM63-3. 
Advice 
For MX-6580/7580N series, SIT Chart  
UKOG-0356FCZZ can only be used. 
 
IMAGE SEND
 
Query 
Is it possible to retain the Destination Address 
(Image Send Mode), once the current Scan 
operation is complete? 
Advice 
To enable this function, change 
SIM55-03 SW30-3 from 0 (default) to 1. 
Once enabled, go to System Settings-Image 
Send Settings-Common Settings menu and 
enable the “Hold Address for a while after 
scanning is completed” option for the relevant 
Image Send mode. 
 
Query 
Using Blank Page Skip function, is it possible 
to disable the number of pages sent  
confirmation message? 
Advice 
change the following SW setting:- 
SIM55-3 SSW 44, Data 2 (Copy) & Data 3 
(Image Send):- 
From 0: Display (Default) to 1: Do not display. 
 
Query 
How to setup scan to Office 365 email from 
the Sharp MFP? 
Advice 
Check the following settings under System 
Settings -> Network Settings -> Service Settings 
-> SMTP:- 
Primary Server: smtp.office365.com 
Port Number: 587 
Sender Address: ****@onmicrosoft.com 
SSL: ON 
SMTP Authentication: ON 
 
 
FIRMWARE & MAINTENANCE
 
Query 
USB memory device is not recognised when 
trying to update firmware 
Advice 
Check the USB version of the USB memory 
device as USB3.1 devices may not be 
recognised. Also ensure the USB device is 
formatted using FAT32. 
 
CLOUD CONNECTOR 
Query 
Connection Failed – 10031000 error message 
when authenticating to OneDrive (for 
Business) or SharePoint Online? 
Advice 
Do not enter the Domain extension (eg: .com, 
.net, .org) at the end of the domain name 
under Cloud Connect - Cloud Connect Settings 
(Office365). 
NG: sharpdocumentsolution.onmicrosoft.com 
OK: sharpdocumentsolution 
 
Query 
Setting menu for Office 365 is not displayed 
and Google Cloud, OneDrive & SharePoint 
Cloud Connect Icons cannot be added to the 
Home Screen 
Advice 
To support Cloud Connect, the optional  
MX-AMX2 is required. (Note: OSA Trial Mode is 
supported). 
 
SHARP PRINT RELEASE
 
Query 
Which models can be configured to use Sharp 
Print Release? 
Advice 
Sharp Print Release is supported on  
MX-2630N -MX6070N series, MX-6580/7580N 
& MX-M905 only. 
 
Query 
When using Sharp Print Release, what is the 
recommended number of client MFPs that can 
be connected to the MFP Master? 
Advice 
It is recommended that up to 5 client MFPs can 
be connected to a single MFP master. 
 
SHARP OSA
 
Query 
Configuring Sharp OSA - Standard Application 
& External Accounting Application settings. 
Advice 
For Sharp OSA v5.0 (or higher) supported 
devices, there are some new settings available 
that has affected the configuration of both 
Standard Application Settings (MX-AMX2) and 
External Accounting Application Settings  
(MX-AMX3). Unless otherwise stated by the 
Solution Vendor, the Browser Setting should be 
set to HTML Browser 3.5 and the Data Size 
should be set to Wide-SVGA. 
Note: MX-AMX2 or MX-AMX3 are required. 
 
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