Read Sharp MX-6580N / MX-7580N Handy Guide online
REPAIR HINTS
SHARP
MX-6580N/7580N Handy Guide Nov’17
SHARP Office Solutions Group
Page 74
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GENERAL SPECIFICATION
Query
Within Job Status display, is it possible to view
Estimate Job Start Time?
Estimate Job Start Time?
Advice
To enable this function, change
SIM55-03 SW35-1 from 0 (default) to 1.
SIM55-03 SW35-1 from 0 (default) to 1.
Query
Unable to print via USB Host Port
Advice
As default, the USB Host port is disabled.
Enable using SIM26-50 – Item I
Enable using SIM26-50 – Item I
GENERAL / MISC
Query
What is the part code for the optional RS232
Connector PWB Unit that attaches to the SCN-
MFP PWB?
Connector PWB Unit that attaches to the SCN-
MFP PWB?
Advice
DUNT-9009DS11
Query
Unable to print via USB Host Port
Advice
As default, the USB Host port is disabled.
Enable using SIM26-50 – Item I
Enable using SIM26-50 – Item I
Query
Unable to perform scanner (CCD) colour
balance & gamma adjustment using SIM63-3.
balance & gamma adjustment using SIM63-3.
Advice
For MX-6580/7580N series, SIT Chart
UKOG-0356FCZZ can only be used.
UKOG-0356FCZZ can only be used.
IMAGE SEND
Query
Is it possible to retain the Destination Address
(Image Send Mode), once the current Scan
operation is complete?
(Image Send Mode), once the current Scan
operation is complete?
Advice
To enable this function, change
SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image
Send Settings-Common Settings menu and
enable the “Hold Address for a while after
scanning is completed” option for the relevant
Image Send mode.
SIM55-03 SW30-3 from 0 (default) to 1.
Once enabled, go to System Settings-Image
Send Settings-Common Settings menu and
enable the “Hold Address for a while after
scanning is completed” option for the relevant
Image Send mode.
Query
Using Blank Page Skip function, is it possible
to disable the number of pages sent
confirmation message?
to disable the number of pages sent
confirmation message?
Advice
change the following SW setting:-
SIM55-3 SSW 44, Data 2 (Copy) & Data 3
(Image Send):-
From 0: Display (Default) to 1: Do not display.
SIM55-3 SSW 44, Data 2 (Copy) & Data 3
(Image Send):-
From 0: Display (Default) to 1: Do not display.
Query
How to setup scan to Office 365 email from
the Sharp MFP?
the Sharp MFP?
Advice
Check the following settings under System
Settings -> Network Settings -> Service Settings
-> SMTP:-
Primary Server: smtp.office365.com
Port Number: 587
Sender Address: ****@onmicrosoft.com
SSL: ON
SMTP Authentication: ON
Settings -> Network Settings -> Service Settings
-> SMTP:-
Primary Server: smtp.office365.com
Port Number: 587
Sender Address: ****@onmicrosoft.com
SSL: ON
SMTP Authentication: ON
FIRMWARE & MAINTENANCE
Query
USB memory device is not recognised when
trying to update firmware
trying to update firmware
Advice
Check the USB version of the USB memory
device as USB3.1 devices may not be
recognised. Also ensure the USB device is
formatted using FAT32.
device as USB3.1 devices may not be
recognised. Also ensure the USB device is
formatted using FAT32.
CLOUD CONNECTOR
Query
Connection Failed – 10031000 error message
when authenticating to OneDrive (for
Business) or SharePoint Online?
when authenticating to OneDrive (for
Business) or SharePoint Online?
Advice
Do not enter the Domain extension (eg: .com,
.net, .org) at the end of the domain name
under Cloud Connect - Cloud Connect Settings
(Office365).
NG: sharpdocumentsolution.onmicrosoft.com
OK: sharpdocumentsolution
.net, .org) at the end of the domain name
under Cloud Connect - Cloud Connect Settings
(Office365).
NG: sharpdocumentsolution.onmicrosoft.com
OK: sharpdocumentsolution
Query
Setting menu for Office 365 is not displayed
and Google Cloud, OneDrive & SharePoint
Cloud Connect Icons cannot be added to the
Home Screen
and Google Cloud, OneDrive & SharePoint
Cloud Connect Icons cannot be added to the
Home Screen
Advice
To support Cloud Connect, the optional
MX-AMX2 is required. (Note: OSA Trial Mode is
supported).
MX-AMX2 is required. (Note: OSA Trial Mode is
supported).
SHARP PRINT RELEASE
Query
Which models can be configured to use Sharp
Print Release?
Print Release?
Advice
Sharp Print Release is supported on
MX-2630N -MX6070N series, MX-6580/7580N
& MX-M905 only.
MX-2630N -MX6070N series, MX-6580/7580N
& MX-M905 only.
Query
When using Sharp Print Release, what is the
recommended number of client MFPs that can
be connected to the MFP Master?
recommended number of client MFPs that can
be connected to the MFP Master?
Advice
It is recommended that up to 5 client MFPs can
be connected to a single MFP master.
be connected to a single MFP master.
SHARP OSA
Query
Configuring Sharp OSA - Standard Application
& External Accounting Application settings.
& External Accounting Application settings.
Advice
For Sharp OSA v5.0 (or higher) supported
devices, there are some new settings available
that has affected the configuration of both
Standard Application Settings (MX-AMX2) and
External Accounting Application Settings
(MX-AMX3). Unless otherwise stated by the
Solution Vendor, the Browser Setting should be
set to HTML Browser 3.5 and the Data Size
should be set to Wide-SVGA.
Note: MX-AMX2 or MX-AMX3 are required.
devices, there are some new settings available
that has affected the configuration of both
Standard Application Settings (MX-AMX2) and
External Accounting Application Settings
(MX-AMX3). Unless otherwise stated by the
Solution Vendor, the Browser Setting should be
set to HTML Browser 3.5 and the Data Size
should be set to Wide-SVGA.
Note: MX-AMX2 or MX-AMX3 are required.
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