Read Sharp MX-6201N / MX-7001N (serv.man20) Service Manual online
MX-7001N SELF DIAG AND TROUBLE CODE 8 – 9
C1-02
Charger cleaner motor lock
C4-00
PTC (Pre-Transfer Charger) high
voltage output trouble
voltage output trouble
C4-01
PTC (Pre-Transfer Charger) cleaner
trouble
trouble
CE-00
Communication error other than
CE-01 – 08
CE-01 – 08
CE-01
Network controller trouble
CE-02
Not-specified mail/FTP server error
CE-03
Communication error in image send
CE-04
FTP server account name or
authentication password input error
authentication password input error
Trouble content
When the charger cleaner motor is rotating, an
excess motor current over the specified level is
detected.
excess motor current over the specified level is
detected.
Section
PCU
Case 1
Cause
Charger cleaner motor trouble
Check and
remedy
remedy
Check the charger cleaner motor
Case 2
Cause
PCU PWB trouble, harness connection trouble
Check and
remedy
remedy
1)
Check the PCU PWB.
2)
Check harness connection between the
motor and the PCU PWB.
motor and the PCU PWB.
Trouble content
A trouble signal is detected during PTC high
voltage output.
voltage output.
Section
PCU
Case 1
Cause
Charger wire breakage
Check and
remedy
remedy
Check the charger unit.
Case 2
Cause
PTC high voltage PWB trouble
Check and
remedy
remedy
Replace the PTC high voltage PWB.
Case 3
Cause
PCU PWB trouble
Check and
remedy
remedy
Replace the PCU PWB.
Case 4
Cause
Connector and harness connection trouble
Check and
remedy
remedy
Check connection of the connector and the
harness.
harness.
Trouble content
Shifting the PTC cleaner is not completed within
the specified time.
the specified time.
Section
PCU
Case 1
Cause
Cleaner mechanism trouble
Check and
remedy
remedy
Check the cleaner mechanism.
Case 2
Cause
HP sensor trouble
Check and
remedy
remedy
Replace the HP sensor.
Case 3
Cause
Cleaner motor trouble
Check and
remedy
remedy
Replace the cleaner motor.
Case 4
Cause
PCU PWB trouble
Check and
remedy
remedy
Replace the PCU PWB.
Case 5
Cause
Connector and harness connection trouble
Check and
remedy
remedy
Check connection of the connector and the
harness.
harness.
Trouble content
Another communication error occurs.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Trouble content
Network controller and its peripheral circuit trouble
Section
MFP
Case 1
Cause
Network controller and its peripheral circuit trouble
Check and
remedy
remedy
1)
Check the network controller and its
peripheral circuit.
peripheral circuit.
2)
Output the NIC Config Page and check the
NIC version.
NIC version.
3)
Replace the MFPcnt PWB.
Trouble content
The specified mail server, FTP server, and SMB
server are not found
server are not found
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
Network setup trouble
Check and
remedy
remedy
1)
Check that the connected network supports
TCP/IP protocol.
TCP/IP protocol.
2)
Check from Web page that the Primary/
Secondary E-mail Server Address or the FTP
server/Desktop PC/SMB server address as
the destination is properly set.
Secondary E-mail Server Address or the FTP
server/Desktop PC/SMB server address as
the destination is properly set.
3)
When the above address is described with
the Hostname, check that the DNS server is
properly set or not.
the Hostname, check that the DNS server is
properly set or not.
Case 3
Cause
SMTP server/FTP server/NST/SMB server trouble
Check and
remedy
remedy
Check the SMTP server/FTP server/NST/SMB
server for any trouble.
server for any trouble.
Trouble content
The specified server does not respond during
image send.
image send.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
SMTP server/FTP server/NST/SMB server trouble
Check and
remedy
remedy
Check the SMTP server/FTP server/NST/SMB
server for any trouble.
server for any trouble.
Trouble content
The entered FTP server account name or the
authentication password is invalid.
The entered SMB server log-in name or the
password is invalid.
authentication password is invalid.
The entered SMB server log-in name or the
password is invalid.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
The FTP server account name registered as the
destination or the password for the account is
incorrect.
destination or the password for the account is
incorrect.
Check and
remedy
remedy
Check to insure that the FTP server account name
registered as the destination or the password for
the account is correct.
registered as the destination or the password for
the account is correct.
Case 3
Cause
The SMB server account name registered as the
destination or the password for the account is
incorrect.
destination or the password for the account is
incorrect.
Check and
remedy
remedy
Check to insure that the SMB server account name
registered as the destination or the password for
the account is correct.
registered as the destination or the password for
the account is correct.
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