MX-2300N, MX-2700N, MX-2300G, MX-2700G, MX-2300FG, MX-2700FG (serv.man26). Fax Quick Ref Guide (Hard copy supplied with MX-FXX1 Fax Option) - Sharp Copying Equipment User Guide / Operation Manual. Page 26

Does a message appear notifying you 
that the original size was not detected?

Place the original again. If the original size is still not 
detected correctly, specify the original size manually.

Does the job status screen (completed 
jobs) or a transaction report indicate 
that the transmission was not 
successful?

If the transmission is still not successful after recalling is 
performed as set in "Recall in Case of Line Busy" or 
"Recall in Case of Communication Error", the 
transmission failure will be indicated in the job status 
screen and the transaction report.
Perform the transmission again.

➞ System Settings (Administrator) > "Image Send 

Settings" > "Fax Settings" > "Fax Send Settings" > 
"Recall in Case of Line Busy"

➞ System Settings (Administrator) > "Image Send 

Settings" > "Fax Settings" > "Fax Send Settings" > 
"Recall in Case of Communication Error"

Did you place a long size original on 
the document glass when it is 
scanned?

A long size original cannot be scanned from the 
document glass. Place originals in the document feeder 
tray of the automatic document feeder.

Did you place an original that is folded?

If a folded original is placed in the automatic document 
feeder, an error will occur and scanning will be 
cancelled when the actual original size is detected 
during scanning.
Following the instructions in the display, unfold the 
original, place it in the automatic document feeder 
again, and rescan.

Are the sub-address and passcode 
correct?
(When using F-code communication)

Check with the operator of the other machine to make 
sure that the sub-address and passcode are correct.

Is the original placed face up or face 
down correctly?

When using the document glass, the original must be 
placed face down. When using the automatic document 
feeder, the original must be placed face up. Place the 
original correctly and send the fax again.

If the receiving machine is using 
thermal paper, was the thermal paper 
loaded with the wrong side out?

Check with the operator of the other machine.

Has image rotation been enabled?

When "Rotation Sending Setting" is not enabled (the 
image is not rotated), an original placed in the vertical 
orientation may be reduced by the receiving machine. 
Enable "Rotation Sending Settings" before 
transmission.

Is the machine's clock set to the correct 
time?

Set the clock to the correct time.

➞ System Settings > "Default Settings" > "Clock"

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