Read Sharp MX-2300N / MX-2700N / MX-2300G / MX-2700G / MX-2300FG / MX-2700FG (serv.man150) Technical Bulletin online
Sharp Electronics (UK) Ltd., Technical Services Group
CCE-303
Upgrade (2)
No.
Subject
Description
1
Stabilisation of the image
density when copying
multiple pages
density when copying
multiple pages
The problem was caused by the slight changes of the drum surface potential when copying
multiple pages.
Reduction of the density had no effect in practical use however modification has been
implemented to correct the developing bias, and stabilise the density depending on the drum's
running distance when copying multiple pages.
This feature will be operated automatically as the default after version upgrade of the firmware.
multiple pages.
Reduction of the density had no effect in practical use however modification has been
implemented to correct the developing bias, and stabilise the density depending on the drum's
running distance when copying multiple pages.
This feature will be operated automatically as the default after version upgrade of the firmware.
2
Correction of 4mm wide
uneven colour occurred
every 95mm pitch
uneven colour occurred
every 95mm pitch
In cold climate areas, if the sudden environmental changes occurs inside the machines at chill
of morning or by the heating condition afterward, the concentration difference is generated
between the exposed area of the drum when the drum stops and is on standby and the sealed
area for 4 mm wide, and this might cause the uneven colour or uneven pitch. Modification has
been implemented to avoid to leave the drum stopping at the same position, and to reduce the
concentration difference by letting the drum idle for 2minutes after power ON the machine
when the temperature is low, and rotate the drum approximately 60 degrees (approx.0.2 sec)
every 3 minutes while the machine is getting ready afterward. Please support individually only
the users who are suffering from this trouble with turning ON the Soft Switch of the engine.
（sim.55-1：Set No.5 to 10000000）
of morning or by the heating condition afterward, the concentration difference is generated
between the exposed area of the drum when the drum stops and is on standby and the sealed
area for 4 mm wide, and this might cause the uneven colour or uneven pitch. Modification has
been implemented to avoid to leave the drum stopping at the same position, and to reduce the
concentration difference by letting the drum idle for 2minutes after power ON the machine
when the temperature is low, and rotate the drum approximately 60 degrees (approx.0.2 sec)
every 3 minutes while the machine is getting ready afterward. Please support individually only
the users who are suffering from this trouble with turning ON the Soft Switch of the engine.
（sim.55-1：Set No.5 to 10000000）
3
Correction to enable to find
the server with the Server
Name when Scan-To-SMB
the server with the Server
Name when Scan-To-SMB
Scan data might not be stored in the shared-folder on the server, which was located outside of
the segment where MX series were placed. If you do not specify the server name but specify
IP address directly as the destination of SMB sending, Scan data can be saved correctly in the
shared-folder on the specified server. In addition, it has no effect on the operations of existing
Scan-To-E-mail, Scan-To-FTP and Scan-To-Desktop.
the segment where MX series were placed. If you do not specify the server name but specify
IP address directly as the destination of SMB sending, Scan data can be saved correctly in the
shared-folder on the specified server. In addition, it has no effect on the operations of existing
Scan-To-E-mail, Scan-To-FTP and Scan-To-Desktop.
4
Correction of output defect
printing in MacOS9.2
environment OS9.2 caused
by MX2700FG (PS error)
printing in MacOS9.2
environment OS9.2 caused
by MX2700FG (PS error)
When printing the data, which has Bitmap image with binary format from Illustrator 10.0.3 in
MacOS environment, PS error occasionally occurred during analysis of binary image data.
Modification has been implemented to corrected to print out correctly without PS error.
MacOS environment, PS error occasionally occurred during analysis of binary image data.
Modification has been implemented to corrected to print out correctly without PS error.
5
Coala printing issue
When printing the document including the particular kind of codes outputted from Coala
application in the particular system environment (Coala application environment), the
document might not be printed out. This glitch has been corrected. There’s no problem
when printing in normal environment.
application in the particular system environment (Coala application environment), the
document might not be printed out. This glitch has been corrected. There’s no problem
when printing in normal environment.
6
Cannot enable inbound
routing
routing
Administration Settings link
is missing in imager
webpage
is missing in imager
webpage
Since determining whether to display each setting item of WEB Page was not conducted
correctly, "Administration Settings" of “Inbound Routing Setting” might not be displayed.
Modification has been implemented to determine correctly whether to display each setting item
of WEB Page.
correctly, "Administration Settings" of “Inbound Routing Setting” might not be displayed.
Modification has been implemented to determine correctly whether to display each setting item
of WEB Page.
7
Expanded the adjustable
range of Manual Exposure
Adjustment to lower part of
density
range of Manual Exposure
Adjustment to lower part of
density
The amount of correction for manual 1 was insufficient compared to the amount of correction
for possible Suppress Background when conducting AE copy in B/W.
Modification has been implemented with expanding the amount of correction for Suppress
Background to manual 1.
for possible Suppress Background when conducting AE copy in B/W.
Modification has been implemented with expanding the amount of correction for Suppress
Background to manual 1.
8
Change the timing of the
secondary transfer cleaning
(10pages ->200pages)
secondary transfer cleaning
(10pages ->200pages)
After printing every 10pages, “Automatically Adjusted” used to be displayed for approx. 10
seconds, and then the secondary transfer cleaning was conducted. However the usability got
worse due to the frequent display of “Automatically Adjusted”. Modification has been
implicated to change the timing of the secondary transfer cleaning from every 10 pages to
every 200 pages within the functional range of the cleaning performance.
seconds, and then the secondary transfer cleaning was conducted. However the usability got
worse due to the frequent display of “Automatically Adjusted”. Modification has been
implicated to change the timing of the secondary transfer cleaning from every 10 pages to
every 200 pages within the functional range of the cleaning performance.
9
Specification change of the
Hold Setting for a 1 minute
of FAX Auto Clear
Hold Setting for a 1 minute
of FAX Auto Clear
When the checkbox of ［Hold Setting for a While after Scanning Has Been Completed］is ON
in the Default Display Settings of the System Settings, contents of the settings can be
maintained for the certain time.
Receiving the report that the fax original was delivered not only the desired destination but also
to the previous destination too when sending the fax original to another destination within
60seconds after the previous FAX sending, the specification was reviewed. Then the
modification has been implemented not to memorise the destinations even if the checkbox is
ON.
in the Default Display Settings of the System Settings, contents of the settings can be
maintained for the certain time.
Receiving the report that the fax original was delivered not only the desired destination but also
to the previous destination too when sending the fax original to another destination within
60seconds after the previous FAX sending, the specification was reviewed. Then the
modification has been implemented not to memorise the destinations even if the checkbox is
ON.
10
Correction of the problem
that the machine hang up
just after FAX sending was
conducted after 11 days
under the condition of
running 24 hours
that the machine hang up
just after FAX sending was
conducted after 11 days
under the condition of
running 24 hours
If the operation of FAX sending was conducted after 11 days or more since 1W Energy-Saving
Mode had been OFF and the machine was not powered off with connected to the network,
there were some cases where the key input was not available any more, and FAX sending
could not be done.
Please note that receiving the fax and printing from the printer was possible even if this
phenomenon occurred.
Mode had been OFF and the machine was not powered off with connected to the network,
there were some cases where the key input was not available any more, and FAX sending
could not be done.
Please note that receiving the fax and printing from the printer was possible even if this
phenomenon occurred.
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