Read Sharp MX-1800N (serv.man16) Service Manual online
MX-1800N SELF DIAG AND TROUBLE CODE 8 – 8
CE-01
Network controller trouble
CE-02
Not-specified mail/FTP server error
CE-03
Communication error in image send
CE-04
FTP server account name or
authentication password input error
authentication password input error
CE-05
FTP server directory input error
CE-06
POP3 server access error
CE-07
POP3 server authentication check
error
error
CE-08
POP3 server timeout error
Trouble content
Network controller and its peripheral circuit trouble
Section
MFP
Case 1
Cause
Network controller and its peripheral circuit trouble
Check and
remedy
remedy
1)
Check the network controller and its
peripheral circuit.
peripheral circuit.
2)
Output the NIC Config Page and check the
NIC version.
NIC version.
3)
Replace the MFPcnt PWB.
Trouble content
The specified mail server, FTP server, and SMB
server are not found
server are not found
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
Network setup trouble
Check and
remedy
remedy
1)
Check that the connected network supports
TCP/IP protocol.
TCP/IP protocol.
2)
Check from Web page that the Primary/
Secondary E-mail Server Address or the FTP
server/Desktop PC/SMB server address as
the destination is properly set.
Secondary E-mail Server Address or the FTP
server/Desktop PC/SMB server address as
the destination is properly set.
3)
When the above address is described with
the Hostname, check that the DNS server is
properly set or not.
the Hostname, check that the DNS server is
properly set or not.
Case 3
Cause
SMTP server/FTP server/NST/SMB server trouble
Check and
remedy
remedy
Check the SMTP server/FTP server/NST/SMB
server for any trouble.
server for any trouble.
Trouble content
The specified server does not respond during
image send.
image send.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
SMTP server/FTP server/NST/SMB server trouble
Check and
remedy
remedy
Check the SMTP server/FTP server/NST/SMB
server for any trouble.
server for any trouble.
Trouble content
The entered FTP server account name or the
authentication password is invalid.
The entered SMB server log-in name or the
password is invalid.
authentication password is invalid.
The entered SMB server log-in name or the
password is invalid.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
The FTP server account name registered as the
destination or the password for the account is
incorrect.
destination or the password for the account is
incorrect.
Check and
remedy
remedy
Check to insure that the FTP server account name
registered as the destination or the password for
the account is correct.
registered as the destination or the password for
the account is correct.
Case 3
Cause
The SMB server account name registered as the
destination or the password for the account is
incorrect.
destination or the password for the account is
incorrect.
Check and
remedy
remedy
Check to insure that the SMB server account name
registered as the destination or the password for
the account is correct.
registered as the destination or the password for
the account is correct.
Trouble content
The entered FTP server directory is invalid.
The entered SMB server folder is invalid.
The entered SMB server folder is invalid.
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
The FTP server account name registered as the
destination or the password for the account is
incorrect.
destination or the password for the account is
incorrect.
Check and
remedy
remedy
Check to insure that there exits the FTP server
directory registered as the destination.
directory registered as the destination.
Case 3
Cause
The SMB server account name registered as the
destination or the password for it is incorrect.
destination or the password for it is incorrect.
Check and
remedy
remedy
Check to insure that there exists the SMB server
folder registered as the destination.
folder registered as the destination.
Trouble content
The specified mail server (POP3) is not found.
(POP3 server access error)
(POP3 server access error)
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
Network setup error
Check and
remedy
remedy
1)
Check that the connected network supports
TCP/IP protocol.
TCP/IP protocol.
2)
Check the Web page to insure that the POP3
server address is correctly set.
server address is correctly set.
3)
If the above address is described in
Hostname, check to insure that the DNS
server is correctly set.
Hostname, check to insure that the DNS
server is correctly set.
Case 3
Cause
PO3 server trouble
Check and
remedy
remedy
Check the POP3 server for any trouble.
Trouble content
The entered POP3 server account name or the
authentication password is invalid. (POP3 server
authentication check error)
authentication password is invalid. (POP3 server
authentication check error)
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
The POP3 server account name or the password
registered for the account is incorrect.
registered for the account is incorrect.
Check and
remedy
remedy
Check to insure that the POP3 server account
name or the password for the account is correct.
name or the password for the account is correct.
Trouble content
The specified mail server (POP3) does not
respond. (POP3 server timeout error)
respond. (POP3 server timeout error)
Section
MFP
Case 1
Cause
Network cable connection trouble
Check and
remedy
remedy
Check to insure that the network cable is securely
connected.
connected.
Case 2
Cause
POP3 server trouble
Check and
remedy
remedy
Check the POP3 server for any trouble.
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