Read Sharp DX-C310 / DX-C311 / DX-C400 / DX-C401 (serv.man72) Technical Bulletin online
CCE 766
Sharp Electronics (UK) Ltd., Technical Services Group
[Description] 2/4
No. Item
Details
1 Copy
related
When the number of pages is specified in [Special Functions]
[Print Menu] of
Copy, the printed page's character size will vary depending on the number of lines
printed. This glitch has been corrected.
printed. This glitch has been corrected.
2 Printer-related
When printing documents with both horizontal and vertical data from the PCL5 in a
non-Windows environment, the horizontal data would not be printed in the correct
direction. This glitch has been corrected.
non-Windows environment, the horizontal data would not be printed in the correct
direction. This glitch has been corrected.
3 Printer-related
Data after the EOI (End of Image) marker in JPEG data of the pasted image may not
be printed because a PCL-XL error occurs as incorrect data. This glitch has been
corrected so that data after the EOI marker is ignored.
be printed because a PCL-XL error occurs as incorrect data. This glitch has been
corrected so that data after the EOI marker is ignored.
4 Printer-related
When outputting data with images in QuarkXPress, parts of the image would be
corrupted and lines would be erased upon printing. This glitch has been corrected.
corrupted and lines would be erased upon printing. This glitch has been corrected.
5 Printer-related
When using a print macro of the PCL5, characters and images would not output in
the specified color. This glitch has been corrected.
the specified color. This glitch has been corrected.
6 Printer-related
When printing directly from USB and the insufficient memory error was displayed,
the Notice Page text was incorrect. This has been corrected.
the Notice Page text was incorrect. This has been corrected.
[Before correction] A field in the TIFF file is not supported. The print job has
been cancelled.
[After correction] There is insufficient memory. Printing has been interrupted.
7 Printer-related
Regarding the USTATUS DEVICE command (server-side), there have been cases
where the MFP does not send the correct command and, as a result, the same data
would be re-printed. This glitch has been corrected.
where the MFP does not send the correct command and, as a result, the same data
would be re-printed. This glitch has been corrected.
8 Printer-related
If a page with a large amount of characters was printed through PCL5, the print
speed would become slower based on the number of characters printed. This
glitch has been corrected.
speed would become slower based on the number of characters printed. This
glitch has been corrected.
9 Printer-related
If data is printed with the paper size set to "custom" and print mode set to "high-
definition" after the standard resolution of printer environment setting is set to
"600dpi" in system setting or on a WEB page (the standard resolution is factory-set
to "600dpi (high-quality)", an incorrect page size may be used, the print position
may be displaced, or a blank page may be produced. This glitch has been
corrected.
definition" after the standard resolution of printer environment setting is set to
"600dpi" in system setting or on a WEB page (the standard resolution is factory-set
to "600dpi (high-quality)", an incorrect page size may be used, the print position
may be displaced, or a blank page may be produced. This glitch has been
corrected.
10 Printer-related
On a system that does not use the printer driver, when the MFP main unit returned
the model name to the PC an error would occur. This glitch has been corrected.
the model name to the PC an error would occur. This glitch has been corrected.
11 Printer-related
When the base resolution setting in the printer global settings is set to “600 dpi (Hi-
res)” (default factory setting), if a job that did not comply with the resolution (Ex:
400 dpi) was executed, it would be printed twice as large. This glitch has been
corrected. This glitch has been corrected. This symptom does not occur if data is
printed using the printer driver.
res)” (default factory setting), if a job that did not comply with the resolution (Ex:
400 dpi) was executed, it would be printed twice as large. This glitch has been
corrected. This glitch has been corrected. This symptom does not occur if data is
printed using the printer driver.
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