AR-NS1 (serv.man3). Network Scanner Tool User Guide - Sharp Copying Equipment User Guide / Operation Manual. Page 9

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Network Scanner Tool User’s Guide
7
Troubleshooting
  The Network Administrator should understand the architecture and use caution when
changing the network parameters associated with network scanning. If problems occur
after changing your network policy or server setting, we recommend that all copiers and
PCs running Network Scanner Tool be reconfigured from scratch.
  While the Network Scanner Tool tries to automatically determine the proper network
parameters, sometimes you will have to assist it with knowledge about the advanced
architecture. In particular, if the Auto Detect feature cannot find the Copier you want to
use, you will have to enter the address manually. This case can occur if the OS is
Windows 95 (without Winsock 2) or the network equipment filters UDP Broadcast
packets between your Computer and the Copier. To manually set the IP address of the
Copier, refer to the Adding a New Copier section in Chapter 4.
  Note that Auto Detect does not search beyond the local subnet of the network. Copier
addresses outside the local subnet must be entered manually.
  If UDP packets (not broadcast) are filtered between the PC and the copier, the
configuration step for Network Scanner Tool will fail. TCP/IP and UDP/IP are required
to use the Scan to Desktop function.
Technical Information
During the automated setup process, the Network Scanner Tool determines the addressing
methods used by the copiers and PCs by the following logic.
1.  If the address of the copier is in the DNS table, “Host Name” is used for the “Copier
Setting”.
2.  If the address of DNS server on the web page of the copier is not blank, and the current
PC is listed in the DNS table, “Host Name” is used for the “PC Setting”.
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