AR-M550 (serv.man16). (9) Self diag message and troubleshooting - Sharp Copying Equipment Service Manual (repair manual). Page 8

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AR-M550/M620  SELF DIAG MESSAGE AND TROUBLESHOOTING  9 - 8
CE
02
Case 3
Trouble 
position/
Cause
An error occurs in the 
SMTP server/ FTP 
server/ NTS.
Remedy
Check the SMTP server/ 
FTP server/ NTS for any 
trouble.
Note 
Main 
code
Sub 
code
Title
The specified server suspends 
response during transmission of 
images.
CE
03
Phenomenon
Display
Lamp
Message
Details
The specified server 
suspends response 
during transmission of 
images.
Section
Operation 
mode
Note 
Case 1
Trouble 
position/
Cause
Improper connection of 
the network cable
Remedy
Check that the network 
cable is properly 
connected.
Note 
Case 2
Trouble 
position/
Cause
An error occurs in the 
SMTP server/ FTP 
server/ NTS.
Remedy
Check the SMTP server/ 
FTP server/ NTS for any 
trouble.
Note 
Main 
code
Sub 
code
Title
The entered account name of the 
FTP server or the password for 
authentication is invalid.
CE
04
Phenomenon
Display
Lamp
Message
Details
The entered account 
name of the FTP server 
or the password for 
authentication is invalid.
Section
Operation 
mode
Note 
Case 1
Trouble 
position/
Cause
Improper connection of 
the network cable
Remedy
Check that the network 
cable is properly 
connected.
Note 
Case 2
Trouble 
position/
Cause
Improper registration of 
the account name or 
improper password 
registered in the FTP 
server as the destination
Remedy
Check the account name 
or the password 
registered in the FTP 
server as the destination.
Note 
Main 
code
Sub 
code
Title
The specified mail server or the 
FTP server is not found.
Main 
code
Sub 
code
Title
The entered directory of the FTP 
server is invalid.
CE
05
Phenomenon
Display
Lamp
Message
Details
The entered directory of 
the FTP server is invalid.
Section
Operation 
mode
Note 
Case 1
Trouble 
position/
Cause
Improper connection of 
the network cable
Remedy
Check that the network 
cable is properly 
connected.
Note 
Case 2
Trouble 
position/
Cause
Check for existence of 
the directory name in the 
FTP server registered as 
the destination.
Remedy
Check for existence of 
the directory name in the 
FTP server registered as 
the destination.
Note 
Main 
code
Sub 
code
Title
The specified mail server (POP3) is 
not found.
CE
06
Phenomenon
Display
Lamp
Message
Details
The specified mail server 
(POP3) is not found.
POP3 server access error
Section
Operation 
mode
Note 
Case 1
Trouble 
position/
Cause
Improper connection of 
the network cable
Remedy
Check connection of the 
network cable.
Note 
Case 2
Trouble 
position/
Cause
Network setup trouble
Remedy
1. Check that the 
connected network 
supports TCP/IP 
protocol.
2. Check on the Web 
page that the POP3 
server address is 
correctly set.
3. When the above 
address is described 
with the Hostname, 
check that the DNS 
server is properly set 
or not.
Note 
Case 3
Trouble 
position/
Cause
An error occurs in the 
POP3 server.
Remedy
Check for any error in the 
POP3 server.
Note 
Display
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