Read Sharp AR-M550 (serv.man16) Service Manual online
AR-M550/M620 SELF DIAG MESSAGE AND TROUBLESHOOTING 9 - 4
6. Communication in trouble
A. FAX call request/call-in specifications
∆
2: Enable except for the trouble tray
∗
When, however, a paper feed tray trouble is detected during a job, the engine is stopped and printing is disabled.
∆
3: The display goes to the FAX status check menu and the list can be printed.: The received document is outputted.
∆
4: Paper exit is enabled except for the trouble paper exit tray
∗
When, however, a paper feed tray trouble is detected during a job, the engine is stopped and printing is disabled.
7. Trouble kind
Trouble
Send
reservation
Print
Call
request
Call-in
Precaution
PCU breakdowns (Incompatibility check error: E7 (50, 56, 57,
65, 66, 67))
65, 66, 67))
❍
×
❍
Note
There is a risk that the memory is full.
F3, U6 (Paper feed tray breakdown)
❍
∆
2
❍
❍
F1 (Paper exit section breakdown)
❍
∆
4
❍
❍
Scanner breakdowns
×
❍
❍
❍
F6, F7 (FAX breakdown)
×
×
×
×
E7 (01, 06) (MFP control breakdown)
×
×
×
×
U2 (00, 11, 12, 22, 23, 50) (MFP control memory error)
×
×
×
×
U7 (RIC external communication disable), PF
×
×
×
×
Inhibition of use by a customer having
outstanding fee
outstanding fee
U1 (Backup battery voltage fall)
×
∆
3
× Note
×
Transfer enable
E7 (50, 55, 56, 57, 60, 65, 66, 67) (Incompatibility check error)
×
×
×
×
L4-30 (Controller fan motor trouble)
×
×
×
×
Door open
❍
×
❍
❍
Note
There is a risk that the memory is full.
Toner empty
❍
×
❍
❍
Note
There is a risk that the memory is full.
Process cartridge uninstalled, etc.
❍
×
❍
❍
Note
There is a risk that the memory is full.
Paper empty
❍
×
❍
❍
Note
There is a risk that the memory is full.
Paper JAM
❍
×
❍
❍
Note
There is a risk that the memory is full.
Document JAM
×
❍
❍
❍
Simulation
×
×
×
×
Key operation (Communication disable)
×
×
×
×
Trouble code
Trouble content
Remarks
Trouble
detection
Mechanism
Option Electricity FAX Supply
Main
code
code
Sub
code
C1
00
MC trouble
PCU
●
CE
00
Another communication error occurs.
Network
CE
01
The network card is not installed or broken.
Network
CE
02
The specified mail server or the FTP server is not
found.
found.
Network
CE
03
The specified server suspends response during
transmission of images.
transmission of images.
Network
CE
04
The entered account name of the FTP server or
the password for authentication is invalid.
the password for authentication is invalid.
Network
CE
05
The entered directory of the FTP server is invalid.
Network
CE
06
The specified mail server (POP3) is not found.
Network
CE
07
The entered account name of the POP3 server or
the password for authentication is invalid.
the password for authentication is invalid.
Network
CE
08
The specified mail server (POP3) suspends
response.
response.
Network
CH
–
Door open (CH ON)
PCU
E6
11
CIS shading trouble (White correction)
Scanner
●
E6
14
CIS-ASIC communication trouble
Scanner
●
E7
01
System data trouble
MFP control
–
–
–
–
–
E7
02
Laser trouble
PCU
●
E7
03
HDD trouble
MFP control
●
E7
06
Decode error trouble
MFP control
●
E7
10
CCD shading trouble (Black correction)
Scanner
●
E7
11
CCD shading trouble (White correction)
Scanner
●
E7
12
CCD shading trouble (White correction center
adjustment)
adjustment)
Scanner
●
E7
14
CCD-ASIC communication trouble
Scanner
●
E7
50
LSU connection trouble
PCU
●
E7
55
Incompatibility check (Engine (PCU) detection)
PCU
●
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